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Technical Adoption Manager Jobs (NOW HIRING)

Kontron

Technical Product Manager 2

$120K - $135K/yr

... adoption objectives; * Translate customer, market, and sales inputs into clear technical product ... Manage assigned products with support from the Kontron entity responsible for product design and ...

Autodesk, Inc.

Technical Account Specialist

Denver, CO · On-site

... adoption, and promote effective use of Autodesk solutions * Apply a structured problem-management ... Capture and share customer insights, technical best practices, and repeatable solutions to ...

Braze

Technical Account Manager

San Francisco, CA · On-site

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship ... Your focus will be to drive value, retention, and adoption of Braze's product through the customer ...

Autodesk, Inc.

Technical Account Specialist

Denver, CO · On-site

... adoption, and promote effective use of Autodesk solutions * Apply a structured problem-management ... Capture and share customer insights, technical best practices, and repeatable solutions to ...

Braze

Technical Account Manager

Austin, TX · On-site

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship ... Your focus will be to drive value, retention, and adoption of Braze's product through the customer ...

Braze

Technical Account Manager

Chicago, IL · On-site

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship ... Your focus will be to drive value, retention, and adoption of Braze's product through the customer ...

Autodesk

Technical Account Specialist

Portland, OR · On-site

... adoption, and promote effective use of Autodesk solutions * Apply a structured problem-management ... Capture and share customer insights, technical best practices, and repeatable solutions to ...

Socket.dev

Technical Account Specialist

Denver, CO · On-site

... adoption, and promote effective use of Autodesk solutions * Apply a structured problem-management ... Capture and share customer insights, technical best practices, and repeatable solutions to ...

New

Braze

Technical Account Manager

New York, NY · On-site

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship ... Your focus will be to drive value, retention, and adoption of Braze's product through the customer ...

Kontron AG

$123K - $142K/yr

... adoption objectives; * Translate customer, market, and sales inputs into clear technical product ... Manage assigned products with support from the Kontron entity responsible for product design and ...

Autodesk

Technical Account Specialist

Denver, CO · On-site

... adoption, and promote effective use of Autodesk solutions * Apply a structured problem-management ... Capture and share customer insights, technical best practices, and repeatable solutions to ...

Autodesk

Technical Account Specialist

Boston, MA · On-site

... adoption, and promote effective use of Autodesk solutions * Apply a structured problem-management ... Capture and share customer insights, technical best practices, and repeatable solutions to ...

Antavo

This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go‑live ...

SAP

Technical Service Manager- Chicago

Chicago, IL · On-site

$119K - $120K/yr

Technical Service Manager (TSM) is the role within SAP Enterprise Cloud Services (ECS) organization ... adoption of SAP S/4HANA, Clean Core principles, and cloud capabilities. * Drive automation ...

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Technical Adoption Manager information

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$51K

$152.3K

$193.5K

How much do technical adoption manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical adoption manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What is a technical adoption manager?

Technical Adoption Managers are professionals who help organizations successfully implement and integrate new technologies or software solutions. They work closely with clients to ensure smooth onboarding, provide training, address technical challenges, and promote effective usage across teams. Their role bridges the gap between technical solutions and end users, ensuring that technology investments deliver the intended value. Technical Adoption Managers also gather feedback to inform product improvements and help maximize customer satisfaction.

What skills and qualifications are needed to thrive as a technical adoption manager?

To thrive as a Technical Adoption Manager, you need a strong background in technical project management, customer success, and a solid understanding of relevant software solutions, usually supported by a degree in computer science or a related field. Familiarity with CRM platforms, cloud technologies, onboarding tools, and certifications such as PMP or AWS Certified Solutions Architect are often expected. Excellent communication, problem-solving abilities, and the capability to build strong client relationships are crucial soft skills. These competencies ensure effective technology adoption, maximize customer value, and drive long-term success for both the client and organization.

What are the most common challenges a technical adoption manager faces during customer onboarding, and how can they be addressed?

Technical Adoption Managers often encounter challenges such as varying levels of technical expertise among customer teams, resistance to change, and integration with existing systems. Addressing these requires excellent communication skills, patience, and a tailored approach to training and support. Building strong relationships, setting clear expectations, and providing ongoing resources can help ensure successful onboarding and long-term adoption of the solution.

What is the difference between Technical Adoption Manager vs Customer Success Manager?

AspectTechnical Adoption ManagerCustomer Success Manager
Primary FocusImplementing and promoting new technology adoption within organizationsEnsuring customer satisfaction and retention post-sale
Required SkillsTechnical knowledge, change management, trainingCustomer relationship management, communication, problem-solving
Work EnvironmentTechnical teams, product deployment projectsCustomer accounts, ongoing support
Industry UsageTechnology, SaaS, software deploymentSoftware, services, SaaS companies

The Technical Adoption Manager primarily focuses on facilitating the adoption of new technologies within client organizations, requiring technical expertise and change management skills. In contrast, the Customer Success Manager concentrates on maintaining customer satisfaction and retention after the sale, emphasizing relationship management. While both roles aim to improve client experience, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Technical Adoption Manager jobs?

For Technical Adoption Manager jobs, the most frequently searched job titles are:

Technical Product Manager 2

Remote

Kontron
Computer and Peripheral Equipment Manufacturing • 5 - 10K employees
Learn more about Kontronexternal

$120K - $135K/yr

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
Develop and execute the product strategy, technical roadmap, and value proposition for custom and standard embedded computing system products within the Product and Portfolio Management team. This role serves as a technical product owner for assigned products, translating customer, market, regulatory, and engineering inputs into clear product requirements, system-level specifications, technical positioning, and lifecycle plans. The role requires close collaboration with engineering, sales, marketing, operations, quality, and global Kontron product teams to ensure products meet customer technical requirements, financial objectives, manufacturability expectations, and long-term lifecycle support needs. Responsibilities include technical requirements definition, competitive and technology analysis, pricing and configuration support, inventory and lifecycle management, support for product messaging and technical collateral, and customer-facing engagement for complex embedded computing opportunities.
Essential Duties & Responsibilities:
Define the product strategy, technical roadmap, and go-to-market approach for assigned embedded computing products, including revenue, margin, pricing, cost, lifecycle, and technical adoption objectives;
  • Translate customer, market, and sales inputs into clear technical product requirements, system-level use cases, prioritized features, and engineering-ready specifications;
  • Work closely with engineering teams to evaluate system architecture, platform fit, processor technology, I/O requirements, thermal considerations, mechanical constraints, power requirements, firmware/software dependencies, and product configuration options;
  • Support technical feasibility reviews, design trade-off discussions, product configuration decisions, and customer-specific solution definition for custom system opportunities;
  • Deliver a clear technical and commercial value proposition that can be used by Sales and Marketing to generate qualified demand and support growth for the assigned product line;
  • Maintain close relationships with customers, sales, field application engineers, and R&D to understand current and future needs related to embedded computing platforms, rugged systems, edge computing, AI-enabled systems, networking, storage, and lifecycle requirements;
  • Support early adopter programs, evaluation units, prototypes, and minimum viable products to validate product-market fit, technical assumptions, and customer value proposition;
  • Collaborate with sales, business development, and engineering to identify target customers, define engagement strategies, and support technical customer acquisition activities;
  • Participate in customer discovery, technical discussions, product demonstrations, trade show support, webinars, videos, and other lead- generating activities as the product subject matter expert;
  • Serve as a subject matter expert on assigned products, key technologies, competitive products, product architectures, customer applications, and market trends;
  • Work closely with Product Management at other Kontron entities such as Kontron Europe, Kontron Asia, and Kontron Slovenia to align product positioning, roadmap inputs, technical configuration details, and regional requirements;
  • Manage assigned products with support from the Kontron entity responsible for product design and development, including lifecycle status, engineering change coordination, documentation readiness, and customer communication;
  • Conduct competitive analysis of companies offering similar or identical embedded computing, rugged system, edge computing, or integrated platform solutions;
  • Maintain and improve product lifecycle management processes, including new product introduction, engineering change review, end-of-life planning, sustaining product support, and portfolio rationalization;
  • Ensure product pricing, roadmaps, configuration guidance, datasheets, technical presentations, and sales tools are current and available to North America sales and marketing teams;
  • Maintain local evaluation stock and coordinate sample availability to support customer testing, technical evaluations, and early-stage application validation;
  • Monitor product line performance, market trends, technology transitions, component availability, customer adoption, and competitive positioning across assigned products;
  • Collect future product requirements based on market research, customer feedback, win/loss analysis, engineering input, sales feedback, and application-specific technical needs;
  • Plan and support internal and external product training, including technical product training, sales enablement, launch training, and customer-facing technical education;
  • Ensure the Kontron website accurately reflects the KAI product portfolio, technical capabilities, focus products, available configurations, and product positioning;
  • Work with Distribution Management to support technical product positioning, configuration guidance, and sales enablement for distribution channels;
  • Work with Marketing to develop annual marketing plans and provide technical input on target customers, user personas, buyer personas, applications, differentiators, and launch priorities;
  • Work with marketing communications and product marketing to execute technical product launches, trade show messaging, product collateral, and sales enablement materials;
  • Understand project schedule development, major engineering milestones, product launch deliverables, and cross-functional dependencies required to bring technical products to market.

Qualifications:
  • Bachelor's degree in Engineering, or related field required; MBA or advanced degree preferred;
  • 5-7 years of experience in product management, product marketing, business development, sales, or related role preferred;
  • Experience with embedded computing, industrial computing, technology products, or complex B2B products preferred;
  • Product Development Experience in embedded computing
  • Experience and being able to understand and modify work in schematics and layouts (embedded computing) high-frequency BUS designs
  • Ability to understand customer needs, market requirements, competitive positioning, and product value propositions;
  • Working knowledge of product lifecycle management, go-to-market planning, pricing, forecasting, and product launch processes preferred;
  • Experience working with cross-functional teams including engineering, manufacturing, operations, sales, marketing, quality, and supply chain;
  • Project management experience with the ability to support schedules, deliverables, milestones, risks, and cross-functional dependencies preferred;
  • Defense, aerospace, transportation, medical, industrial, regulatory, ITAR, or secure supply chain experience preferred;
  • For ITAR purposes, must be a U.S. citizen or lawful permanent resident;
  • Strong ability to influence and collaborate with cross-functional, global, and multicultural teams;
  • Strong verbal and written communication skills, including the ability to communicate with customers, sales teams, marketing teams, and executive stakeholders;
  • Strong presentation, documentation, teamwork, negotiation, and problem-solving skills;
  • Ability to set objectives, drive strategic initiatives, manage competing priorities, and work under pressure;
  • Ability to travel domestically and internationally as needed, potentially 25% to 50%.

Salary Description
120K-135K

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