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Technology Adoption Analyst Jobs (NOW HIRING)

First Citizens Bank

AI Adoption Analyst

Raleigh, NC · On-site +1

$143K - $190K/yr

Experience supporting organizational change, technology adoption, or employee engagement ... analytics delivery. OR High School Diploma or GED and 8 years of experience in Data management ...

First Citizens Bank

AI Adoption Analyst

Raleigh, NC · On-site +1

$143K - $190K/yr

Experience supporting organizational change, technology adoption, or employee engagement ... analytics delivery. OR High School Diploma or GED and 8 years of experience in Data management ...

First Citizens Bank

AI Adoption Analyst

Raleigh, NC · On-site

$143K - $190K/yr

NC, NY The AI Adoption Analyst accelerates the organization's AI transformation by driving ... Experience supporting organizational change, technology adoption, or employee engagement ...

Babson College

AI Adoption Analyst

Wellesley, MA · Hybrid

$20/hr

AI Adoption Analyst (Student Worker) Department: Blank School for Entrepreneurial Leadership ... Comfort learning new technologies and explaining them clearly to others. * Experience with research ...

Moonshot

AI Adoption Specialist

Denton, TX

... technology tools * Hands-on experience with AI adoption or AI tool deployment in a business environment * Experience in a business analyst capacity: mapping workflows, documenting processes, and ...

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Technology Adoption Analyst information

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$37.5K

$65.5K

$111.5K

How much do technology adoption analyst jobs pay per year?

As of Jun 17, 2026, the average yearly pay for technology adoption analyst in the United States is $65,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a Technology Adoption Analyst do?

A Technology Adoption Analyst is responsible for evaluating, recommending, and facilitating the implementation of new technologies within an organization. They assess current processes, identify suitable technological solutions, and help manage the transition to new systems. This role often involves training staff, analyzing user feedback, and ensuring that the adoption process aligns with business goals. Their ultimate goal is to maximize the benefits of technology investments while minimizing disruption and resistance.

What are the key skills and qualifications needed to thrive as a Technology Adoption Analyst, and why are they important?

To thrive as a Technology Adoption Analyst, you need a strong background in business analysis, change management, and technology evaluation, often supported by a relevant bachelor’s degree. Familiarity with enterprise software platforms (such as Microsoft 365 or Salesforce), data analysis tools, and certifications like PROSCI or Agile are typically valuable. Excellent communication, problem-solving, and stakeholder management skills help drive user engagement and successful technology integration. These skills ensure smooth adoption of new tools, minimize resistance, and maximize organizational value from technology investments.

What is the difference between Technology Adoption Analyst vs Business Analyst?

AspectTechnology Adoption AnalystBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like CBAP or PMI-PBABachelor's degree in Business, IT, or related field; certifications like CBAP or PMI-PBA
Work EnvironmentFocus on technology implementation, user training, and adoption strategiesFocus on process analysis, requirements gathering, and solution design
Employer & Industry UsageTech companies, consulting firms, organizations implementing new technologiesCorporate, finance, healthcare, and various industries requiring process improvements

The Technology Adoption Analyst and Business Analyst roles share similar educational backgrounds and certifications, often working in overlapping industries. However, the Technology Adoption Analyst primarily focuses on implementing and promoting new technologies within organizations, while the Business Analyst concentrates on analyzing business processes and requirements to improve operations.

What are some common challenges Technology Adoption Analysts face when introducing new tools to established teams?

Technology Adoption Analysts often encounter resistance from team members who are accustomed to existing processes and may be hesitant to embrace change. Addressing concerns about workflow disruptions, ensuring adequate training, and demonstrating the value of new tools are key parts of the role. Analysts must also coordinate closely with IT, management, and end-users to tailor implementation strategies and provide ongoing support, making strong communication and problem-solving skills essential.
Infographic showing various Technology Adoption Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 52% Full Time, 30% Part Time, 1% Temporary, and 16% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $65,465 per year, or $31.5 per hour.
AI Adoption Analyst

AI Adoption Analyst

First Citizens Bank

Raleigh, NC • On-site, Remote

$143K - $190K/yr

Full-time

Posted 8 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview

This is a remote role that may only be hired in the following locations: NC, NY

The AI Adoption Analyst accelerates the organization’s AI transformation by driving engagement, adoption, and measurable business impact across enterprise AI initiatives. This role partners with cross-functional stakeholders to design and execute adoption strategies, translating complex AI capabilities into clear, actionable value for the business.


Responsibilities

Adoption Strategy and Execution

  • Support the development and execution of enterprise AI adoption strategies aligned to business priorities
  • Partner with stakeholders to design and implement adoption plans for AI initiatives and deployments
  • Build and maintain strong partnerships with business leaders, AI practitioners, and other stakeholders to drive coordinated adoption efforts
  • Coordinate adoption activities across multiple AI initiatives to ensure consistent associate experiences, messaging and enablement approaches

Communications and Engagement

  • Drive awareness, engagement, and utilization of AI capabilities across business functions
  • Develop and execute enterprise AI communications and campaigns across multiple channels, tailored by audience
  • Translate complex technical AI concepts into clear, business-friendly messaging for diverse audiences

Learning and Enablement

  • Partner with learning teams to design and deliver AI-related training programs
  • Develop role-based enablement materials, including job aids, playbooks, guides, and learning resources

Adoption Insights and Measurement

  • Track and report on AI adoption, engagement, and learning metrics
  • Identify barriers to adoption and design targeted interventions to improve outcomes

Qualifications

Bachelor's Degree and 4 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery. OR High School Diploma or GED and 8 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery.

Preferred:

  • Advanced degree, certification, or equivalent experience in change management, organizational development, communications, learning, or a related field.
  • Knowledge of change management methodologies (e.g., Prosci ADKAR or similar frameworks).
  • Experience supporting organizational change, technology adoption, or employee engagement initiatives, ideally within a consulting or enterprise environment.
  • Demonstrated ability to translate complex technical concepts into business-friendly communications, training, and enablement materials.
  • Experience creating and delivering robust training programs.
  • Experience measuring adoption, engagement, and business outcomes associated with technology implementations.

If hired in NY, the base pay for this position is generally between $143,000 and $190,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-XG1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery. OR High School Diploma or GED and 8 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery.

Preferred:

  • Advanced degree, certification, or equivalent experience in change management, organizational development, communications, learning, or a related field.
  • Knowledge of change management methodologies (e.g., Prosci ADKAR or similar frameworks).
  • Experience supporting organizational change, technology adoption, or employee engagement initiatives, ideally within a consulting or enterprise environment.
  • Demonstrated ability to translate complex technical concepts into business-friendly communications, training, and enablement materials.
  • Experience creating and delivering robust training programs.
  • Experience measuring adoption, engagement, and business outcomes associated with technology implementations.

If hired in NY, the base pay for this position is generally between $143,000 and $190,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-XG1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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