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Technical Account Manager Jobs in Three Rivers, MI

Premier Rental Purchase

Account Manager

Elkhart, IN · On-site

$16 - $18/hr

Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties:

HUB

Senior Account Manager

Kalamazoo, MI

Service Awards Here's Where You Come In As a Middle Market Commercial Senior Account Manager, you will manage an assigned book of business of $500K+ in revenue. You will be responsiblefor ...

Road Equipment

Outside Sales/Account Manager

Portage, MI · On-site

$65K/yr

Continually grow technical, product, and application knowledge of parts essential to the heavy-duty ... Manage orderswithin the enterprise resource planning (ERP) systemincluding placing orders, billing ...

Road Equipment

Outside Sales/Account Manager

Portage, MI · On-site

$65K/yr

Continually grow technical, product, and application knowledge of parts essential to the heavy-duty ... Manage orderswithin the enterprise resource planning (ERP) systemincluding placing orders, billing ...

Sbdinc

Account Manager - CT/NJ/NY

Three Rivers, MI · Remote

$84K - $134K/yr

Account Manager - Remote CT/NJ/NY, United States - 60% local trave required Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People ...

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Showing results 21-40

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Three Rivers, MI

Technical Account Manager information

See Three Rivers, MI salary details

$36.9K

$79.7K

$155.9K

How much do technical account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical account manager in Three Rivers, MI is $79,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $92,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
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Technical Account Manager jobs near you

Account Manager

Premier Rental Purchase

Elkhart, IN • On-site

$16 - $18/hr

Full-time

Re-posted 27 days ago

Job description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development

General Purpose:
Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
  • Responsible for assisting in the maintenance of company Standards of Operation.
  • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
  • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
  • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
  • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
  • Answers the phone by the third ring in a pleasant and professional manner.
  • Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and /or generating new information.
  • Maintain the assigned vehicle in proper working condition and appearance.
  • Maintains proper care and security of inventory during transport.
  • Responsible for the growth of customers on a monthly basis.

Other Duties:
  • Responsible for cleanliness of the back room and the assigned company vehicle.
  • Responsible for helping receive new merchandise.

Additional duties, as time permits include:
  • Take customer order forms for the customers
  • Verify customer order forms
  • Commit to achieving customer and revenue growth
  • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.

Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver's license and maintain driving record in compliance with company standards. Must have DOT certification (if required by law in your state).
  • Must have one-year experience in a job requiring customer contact and complete the training program.
  • Must be able to lift and carry loads up to seventy-five (75) pounds.

Required Skills:
  • Ability to understand oral and written instructions.
  • Ability to read, write and perform arithmetic functions quickly and accurately.
  • Ability to reason and make independent decisions.
  • Ability to learn to manage situations with customers and associates.
  • After training, working knowledge of all products in the inventory.

Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
  • Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
  • Required to use a hand truck to move merchandise.

Work is normally performed in the store, in the field, and in customers' homes. Requires driving in various weather conditions as well as exposure to heat, cold, and other uncontrollable conditions.
  • Attending company or Premier Corp, Training Sessions may be necessary.

Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
Compensation: $16.00 - $18.00 per hour
Premier Rental-Purchase is a rent-to-own company built on one idea: treat people right. We help our customers get the furniture, appliances, and electronics they need on a plan that fits their budget - and we treat the team that makes it happen the same way.
When you join Premier, you join a company that invests in you. Many of our managers and franchise owners started in entry-level roles. If you bring a great attitude and a willingness to learn, we'll give you the training, support, and opportunity to grow as far as you want.
  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees

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