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Technical Account Manager Jobs in Renton, WA (NOW HIRING)

Amazon

Global Account Manager, ISV

Seattle, WA

$50K - $60K/yr

Do you have the business acumen and technical background to partner with executive stakeholders ... As a Global Account Manager you will work on the most successful ISV customers and complex ...

Amazon

Global Account Manager, ISV

Seattle, WA · On-site

$50K - $60K/yr

Do you have the business acumen and technical background to partner with executive stakeholders ... As a Global Account Manager you will work on the most successful ISV customers and complex ...

Okta

Sr. TAM, Solutions Architect

Bellevue, WA · On-site

Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to ...

Amazon

Global Account Manager, ISV

Seattle, WA · On-site

$50K - $60K/yr

Do you have the business acumen and technical background to partner with executive stakeholders ... As a Global Account Manager you will work on the most successful ISV customers and complex ...

SBM Management

Account Manager

Seattle, WA

$125K - $135K/yr

The Account Manager will be responsible for managing sales and maintaining existing relationships ... technical procedures, or governmental regulations. * Ability to write reports, business ...

SBM Management

Account Manager

Seattle, WA · On-site

$125K - $135K/yr

Description Position at SBM Management The Account Manager will be responsible for managing sales ... technical procedures, or governmental regulations. * Ability to write reports, business ...

Stripe

Senior Customer Success Manager

Seattle, WA · On-site

This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely ...

Alera Group

Account Manager

Tacoma, WA · Remote

$65K - $85K/yr

OVERVIEW Account Manager - Commercial Lines (Property & Casualty) At Alera Group, we help ... Technical and compliance training * Industry certifications and continuing education support * Peer ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Renton, WA

Technical Account Manager information

See Renton, WA salary details

$45K

$97.2K

$190.1K

How much do technical account manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for technical account manager in Renton, WA is $97,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the role of a technical account manager?

A technical account manager (TAM) serves as a dedicated point of contact between a company and its clients, providing technical support, guidance, and strategic advice to ensure successful product or service implementation. They often collaborate with engineering, sales, and support teams, utilizing tools like CRM systems and technical documentation to address client needs and optimize solutions.

What jobs in the US pay 300,000 a year?

For a Technical Account Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large technology companies or specialized industries. High compensation often requires extensive experience, advanced certifications, and skills in client management, technical expertise, and strategic planning. Such roles may also include bonuses, stock options, or other incentives that contribute to total compensation.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to Become a Technical Account Manager

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

Is being a tam a good career?

A Technical Account Manager (TAM) is a customer-facing role that involves providing technical support, managing client relationships, and ensuring product success. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in industries like IT and software. Success in this role may require certifications, such as ITIL or cloud platform credentials, and typically involves a fast-paced, client-focused environment.

What is the salary of Tam in Red Hat?

The salary of a Technical Account Manager at Red Hat typically ranges from $90,000 to $130,000 annually, depending on experience, location, and certifications. TAMs often have strong technical skills and customer management experience, which can influence compensation levels.
More about Technical Account Manager jobs
What job categories do people searching Technical Account Manager jobs in Renton, WA look for? The top searched job categories for Technical Account Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Technical Account Manager jobs? Cities near Renton, WA with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Renton, WA as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $97,214 per year, or $46.7 per hour.
Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)

Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)

Amazon

Seattle, WA • On-site

Full-time

Re-posted 23 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,965 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

We are looking for a Sr. Technical Account Manager to serve as the technical advisor and trusted advocate for Devices & Services Enterprise Support (DES) most strategic enterprise partners. This is not a sales role - it is an opportunity to be the "voice of the partner" within the Devices & Services (D&S) organization, providing proactive, relationship-driven technical support to partners with complex, business-critical deployments.
As a Sr

TAM, you will develop deep knowledge of your assigned partners' technical environments, business objectives, and integration architectures. You will proactively identify risks before they become cases, coordinate escalations end-to-end, and provide strategic technical guidance that goes beyond reactive troubleshooting. You will work closely with DES Support Engineers, Program Managers, and cross-functional teams including Product, Engineering, Business Development, and Solution Architecture.
TAMs own complex partner relationships, lead initiatives to raise the bar for the TAM function, and provide direct input into DES's Enterprise support and monetization strategy.
Key job responsibilities
* Serve as the dedicated technical point of contact and trusted advisor for assigned high-value enterprise partners, developing deep understanding of their technical environments and business objectives
* Conduct proactive technical reviews of partner support history, open cases, and integration health - identifying issues before they become cases
* Deliver periodic partner health reports summarizing case activity, resolution trends, known issues, and upcoming changes
* Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams
* Provide strategic technical guidance on best practices, architecture, and integration strategies beyond reactive troubleshooting
* Facilitate partner onboarding, certification, and product launches with hands-on technical support
* Represent the partner's technical needs within DES and to Line of Business (LOB) engineering teams - acting as the partner's internal advocate
* Participate in partner calls alongside Solution Architects and Business Developers to assist with technical queries
* Collaborate with DES members to align on partner health and satisfaction, ensuring a unified partner experience
* Contribute technical content and partner-specific insights to Quarterly Business Reviews (QBRs) and partner reviews
* Raise the bar for the TAM function by improving processes, developing playbooks, and mentoring other team members
A day in the life
You will provide advocacy and strategic technical guidance to proactively keep partner implementations operationally healthy

The close relationships developed with your partners will allow you to understand their business needs and technical challenges. Those business needs and technical challenges will serve as input into internal discussions with cross-functional teams where you will develop a strategy to deliver value for your partners.
About the team
Devices and Services Enterprise Support (DES) is a dynamic global team delivering specialized technical support to enterprise partners building innovative solutions with Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing architectural guidance for custom enterprise implementations

Our team works directly with major enterprises, solving unique technical problems across Amazon's device portfolio while building deep expertise in voice AI, smart home, and IoT technologies. It's a fast-paced, technically diverse work where every challenge is different.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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