ZipRecruiter

Log In

1

Technical Account Manager Jobs in Meriden, CT (NOW HIRING)

ProTech IT Solutions, LLC

Account Manager

Torrington, CT · Hybrid

$65K/yr

We are seeking a results-driven Account Manager (also may be referred to as Technical Account Manager, Account Management, or Client Relationship Manager) to join our sales team. This hybrid role ...

HILTI

Account Manager

Hartford, CT · On-site

$65K - $77K/yr

Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ... The Account Manager role offers an uncapped bonus potential. Individual starting salary within this ...

HANWHA AEROSPACE USA LLC

Account Manager

Newington, CT · On-site

... technical specifications and requirements Manage and deliver on key metrics, including specific bookings, pricing and NRE targets Communicates the progress and status of monthly/quarterly initiatives ...

Timex Group USA Inc.

Account Manager

Shelton, CT · On-site

Summary The Account Manager will own the day-to-day management and growth of the Cruise/Travel Retail and Military business channels across the full Timex Group brand portfolio. This role is ...

Timex Group

Account Manager

Shelton, CT · Hybrid

Summary The Account Manager will own the day-to-day management and growth of the Cruise/Travel Retail and Military business channels across the full Timex Group brand portfolio. This role is ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

RCN Capital is seeking an Account Manager to serve as the primary technical point of contact for new Correspondent Lender (CL) partners throughout the onboarding lifecycle. This role is responsible ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

RCN Capital is seeking an Account Manager to serve as the primary technical point of contact for new Correspondent Lender (CL) partners throughout the onboarding lifecycle. This role is responsible ...

Rent-A-Center

Account Manager

Bloomfield, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Bloomfield, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

next page

Showing results 1-20

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Meriden, CT

Technical Account Manager information

See Meriden, CT salary details

$39.2K

$84.7K

$165.6K

How much do technical account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical account manager in Meriden, CT is $84,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What job categories do people searching Technical Account Manager jobs in Meriden, CT look for? The top searched job categories for Technical Account Manager jobs in Meriden, CT are:
What cities near Meriden, CT are hiring for Technical Account Manager jobs? Cities near Meriden, CT with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Meriden, CT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $84,705 per year, or $40.7 per hour.

Account Manager

New Charter Technologies LLC

Torrington, CT • Hybrid

$65K/yr

Full-time

Medical, Retirement

Re-posted 15 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.

ProTech, a New Charter company, is a respected Managed Service Provider delivering innovative IT solutions - including managed IT services, cloud infrastructure, cybersecurity, and technology consulting - to businesses across the greater New York metropolitan area.
We are seeking a results-driven Account Manager (also may be referred to as Technical Account Manager, Account Management, or Client Relationship Manager) to join our sales team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building long-term client relationships and solving real-world business challenges through technology. You will serve as a trusted advisor to both prospects and existing clients, helping them align their technology investments with their business goals.
This role manages client accounts across our Torrington and White Plains offices, working with a diverse, multi-location client base.

Key Responsibilities:

Business Development

  • Actively prospect for new business through cold outreach, networking, referrals, and marketing campaigns
  • Identify leads and new client opportunities across assigned territories
  • Schedule and conduct First-Time Appointments (FTAs) in collaboration with the Director of Sales
  • Identify client pain points and align their needs with ProTech's managed IT, cloud, and cybersecurity solutions
  • Conduct discovery meetings and develop long-term technology roadmaps for prospective clients
  • Represent ProTech at local events, trade shows, and industry forums to build brand presence and pipeline

Account Management

  • Serve as the primary relationship owner for an assigned book of accounts, managing multiple clients across the Torrington and White Plains offices
  • Lead quarterly business reviews (QBRs) and guide clients through long-term IT planning and strategy, including onboarding for some newer client accounts
  • Manage renewals for hardware, software, licensing, and service contracts
  • Act as the liaison between clients and ProTech's technical services team to ensure seamless delivery
  • Handle client escalations professionally, driving timely resolution and maintaining high satisfaction
  • Identify expansion and upsell opportunities across assigned accounts, aligned with client growth

Internal Collaboration

  • Maintain accurate CRM records including pipeline updates, activity logs, and forecast data
  • Partner with vendors and distribution contacts to prepare competitive solution proposals and quotes
  • Collaborate with the sales team within a POD structure, supporting shared goals and peer development
  • Participate in new client onboarding and kickoff meetings to ensure a strong start to each engagement
  • Stay current on ProTech's service portfolio, emerging technologies, market trends, and competitor offerings

What We're Looking For

  • 2+ years of experience in account management, business development, or outside sales - preferably in IT, MSP, or B2B technology services
  • Demonstrated ability to manage multiple client relationships and close new business in a consultative sales environment
  • Comfortable engaging and presenting to C-level executives and business decision-makers
  • Working knowledge of IT concepts including managed services, cloud solutions, and cybersecurity (training provided)
  • Proficiency with CRM platforms and quoting tools; experience with Microsoft 365 a plus
  • Strong verbal and written communication skills with the ability to tailor messaging to diverse audiences
  • Highly organized self-starter with the ability to manage multiple priorities and operate with minimal supervision
  • Collaborative team player with a client-first mindset and a commitment to professional integrity
  • Bachelor's degree preferred; equivalent combination of education and experience considered

Compensation & Benefits

  • Competitive base salary starting at $65,000
  • Commission incentive structure covering both new business development and growth within existing accounts
  • Comprehensive healthcare benefits
  • Retirement plan with employer match
  • Ongoing professional development and vendor training opportunities
  • Collaborative, team-oriented culture with room for growth

Who We are:

At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.


At New Charter, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)


Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.


Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!


We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!Learn more here:Why New Charter.


New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


Apply