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Technical Account Manager Jobs in Columbus, MS (NOW HIRING)

Group Account Manager

MS · Remote

$163K - $261K/yr

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability ...

The Account Manager, Select Sales will be responsible for building relationships and helping enterprises leverage C Spire's arsenal of solutions into an IT strategy that helps them win the battle in ...

Position Summary We're seeking a Senior Account Executive (known to N2 as Area Directors) to launch ... Manage your territory, sales pipeline, and publication operations * Partner with N2's national team ...

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Technical Account Manager information

See Columbus, MS salary details

$39.1K

$84.5K

$165.1K

How much do technical account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for technical account manager in Columbus, MS is $84,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What job categories do people searching Technical Account Manager jobs in Columbus, MS look for?

The top searched job categories for Technical Account Manager jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Technical Account Manager jobs?

Cities near Columbus, MS with the most Technical Account Manager job openings:

Infographic showing various Technical Account Manager job openings in Columbus, MS as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $84,455 per year, or $40.6 per hour.

Group Account Manager

MS • Remote


ABB
Technology, Communication and Media • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

201st of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by students


$163K - $261K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Segment Manager

__

Your role and responsibilities:
As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.
As a Group Account Manager, you will be contributing across ABB's business areas across the globe.

The work model for the role is: Remote {#LI-Remote}
Your role and responsibilities:

  • Drives strategic account planning, sales growth initiatives, and achievement of revenue and profitability targets across regions.

  • Builds deep customer understanding to shape sales strategies, identify risks/opportunities, and deliver coordinated, valueadding solutions.

  • Ensures compliance with ABB's values, safety standards, and code of conduct while applying consistent sales processes and tools.

  • Strengthens longterm customer relationships and fosters crossteam collaboration, knowledge sharing, and competitive awareness.


Qualifications for the role:

  • Bachelor's Degree required. Advanced degree preferred.

  • 15+ years of sales experience, including at least 5 years of experience selling in Data Center segment.

  • Demonstrated customer mindset and ability to create win-win solutions for our customer and ABB.

  • Ability to work cross functionally across other business areas and groups.

  • Exceptional communication skills and a relationship first mindset. Must be comfortable communicating with individuals of all levels within the organizations.

  • Ability to travel domestically and internationally, approximately 25% of the time.

  • Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $163,500 and $261,600 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US


What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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