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Technical Account Manager Jobs in Baton Rouge, LA

REV

Strategic Account Manager

Gonzales, LA · On-site

... account management, expansion of technical knowledge, presentation development and delivery, and closing business * Creatively identifies new sales opportunities by researching and targeting ...

LIFESHARE BLOOD CENTER

Account Manager

Baton Rouge, LA · On-site

$44K - $52K/yr

Manage and grow an existing account base * Deliver presentations to secure participation * Schedule and coordinate successful blood drives * Track outreach and maintain a strong sales pipeline * Meet ...

REV

Strategic Account Manager

Gonzales, LA

... account management, expansion of technical knowledge, presentation development and delivery, and closing business * Creatively identifies new sales opportunities by researching and targeting ...

Rent-A-Center

Account Manager

Baton Rouge, LA

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Denham Springs, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

LifeShare

Account Manager

Baton Rouge, LA · On-site

$44K/yr

Manage and grow an existing account base * Deliver presentations to secure participation * Schedule and coordinate successful blood drives * Track outreach and maintain a strong sales pipeline * Meet ...

Rent-A-Center

Account Manager

Baton Rouge, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

The Moran Group

Account Manager

Baton Rouge, LA · On-site

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for someone who thrives at the intersection of strategy, execution, and relationshipssomeone who can move ...

The Moran Group

Account Manager

Baton Rouge, LA · On-site

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for someone who thrives at the intersection of strategy, execution, and relationships-someone who can ...

The Moran Group

Account Manager

Baton Rouge, LA · On-site

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for someone who thrives at the intersection of strategy, execution, and relationships-someone who can ...

ABB

Account Manager

Baton Rouge, LA · On-site

District Sales Manager As an Account Manager, you will be responsible for selling low and medium ... Experience with technical presentations, oral communication abilities in person and over the phone ...

ABB

Account Manager

Baton Rouge, LA · On-site

District Sales Manager __ As an Account Manager, you will be responsible for selling low and medium ... Experience with technical presentations, oral communication abilities in person and over the phone ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Baton Rouge, LA

Technical Account Manager information

See Baton Rouge, LA salary details

$35K

$75.6K

$147.9K

How much do technical account manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical account manager in Baton Rouge, LA is $75,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $87,900.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Baton Rouge, LA?

The most popular types of Technical Account jobs in Baton Rouge, LA are:

What are popular job titles related to Technical Account Manager jobs in Baton Rouge, LA?

For Technical Account Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Technical Account Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Technical Account Manager jobs?

Cities near Baton Rouge, LA with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $75,620 per year, or $36.4 per hour.

Strategic Account Manager

REV

Gonzales, LA • On-site

Per diem

Re-posted 3 days ago

Job description

JOB SUMMARY: The Account Manager is responsible for direct sales to new and existing customers. Product offerings include but are not limited to: Voice Telecommunications services for Business (SIP, Hosted Voice, ISDN PRN, and Analog services), WAN/MAN Networking and Internet.
Levels of Account Managers:
  • Strategic Account Manager
  • Sr. Strategic Account Manager
  • Major Account Manager
  • Named Account Manager

Note - A different quota corresponds with each level
ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to)
  • Creates and maintains long term relationships with business customer authorized representatives
  • Maintains customer retention and revenue
  • Performs regular (annual and/or quarterly) account reviews for strategic customer accounts
  • Sells business products and services to new and existing business customers
  • Prospect in assigned territory to identify business customer product needs and negotiate/execute service agreements
  • Tracks and renews long-term service agreements
  • Reviews strategic customer invoices as needed for quality assurance purposes
  • Responds via phone or email to customer inquiries
  • Handles incoming business sales calls while providing excellent customer service
  • Performs solution selling of business products/services via inbound and outbound calls
  • Meets with business customers face-to-face as needed or requested by customers
  • Develops creative business development and selling strategies including, but not limited to, lead generation, prospecting, sales funnel management, forecasting, account management, expansion of technical knowledge, presentation development and delivery, and closing business
  • Creatively identifies new sales opportunities by researching and targeting prospective companies and key contacts using all available resources: marketing leads, business intelligence tools/internet research, business referrals, etc.
  • Works with Sales Manager to identify and develop sales targets and strategies including identifying market trends and evaluating the competitive landscape
  • Simultaneously manages customer/prospect needs and expectations while meeting monthly, quarterly, and annual sales plan quotas
  • Performs a high volume of Business Development activities for prospects and current customers utilizing MS Office (Excel, Word, and Outlook) and Salesforce CRM to follow up on customer needs, maximize sales potential, and exceed sales quotas
  • Demonstrates the greatest ethical and business standards and acts with the highest degree of professional integrity
  • Represents Company products at pertinent industry events and tradeshows reinforcing Company/vendor relationships
  • Keeps Salesforce up to date with information regarding customer and prospect opportunities
  • Follows proper procedure and tasks for the closed order process
  • Attends and participates as appropriate in staff meetings and other meetings as necessary
  • Other duties as assigned

PERFORMANCE STANDARDS:
  • Goal oriented and self-motivated with a strong desire to succeed in a team atmosphere; action and solutions oriented
  • Detail oriented with exemplary organization and communication skills (written, verbal, and presentation) balanced with equally strong listening, interpersonal, and relationship-building skills
  • Energized by working in a fast-paced work environment
  • Displays confidence while interacting with business contacts at all levels of the organization
  • Exhibits strong integrity and possesses a high standard of accountability; honest, fair and ethical in all internal and external business dealings
  • Committed to quality and continuous improvement
  • Proactive in researching and profiling business prospects to identify key contacts and uncover potential sales opportunities; experienced with utilizing the internet and business intelligence tools for research and prospecting
  • Resourceful and creative with a proven ability to meet/exceed sales quotas including creative sales plans, independently identifies prospects and account objectives, displays willingness to make outbound calls for the purpose of prospecting for new business, developing current accounts, and proposing and closing business
  • Able to generate a high volume of activity to both prospects and current customers
  • Displays experience with MS Office (Excel, Word and Outlook) and CRM tools such as Salesforce.com
  • Has excellent communication and interpersonal skills
  • Ability to work with all levels of the organization

BEHAVIORS:
Upholds and acts in accordance with REV's Guiding Principles.
EVALUATION:
Performance of this job will be evaluated in accordance with procedures established by the company.
QUALIFICATIONS & PREREQUISITES
Required
All Levels:
  • Must have a valid driver's license and reliable transportation
  • High school graduate or GED

Strategic Account Manager:
  • Minimum of 2 years' experience in Account Management and/or Customer Service required
  • Minimum of 2 years sales experience required

Sr. Strategic Account Manager:
  • 5 years of sales experience for a software and/or hardware solutions provider required

Preferred:
  • Prior sales experience in the telecom and/or datacenter industry
  • Experience using Salesforce or equivalent CRM application
  • Bachelor's Degree in business, marketing, or a related field

GENERAL INFORMATION:
This job description does not restrict the company's right to assign or reassign duties and responsibilities of this job at any time. This job description is subject to change at any time.

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