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Technical Account Manager Software Jobs (NOW HIRING)

Ivionics, LLC

Technical Account Manager

Hauppauge, NY · On-site

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS--an established technology services ...

Varonis

Technical Account Manager

Las Vegas, NV · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Trunk Tools, Inc.

Technical Account Manager

New York, NY · Remote

$96K - $120K/yr (+ commission)

Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over ... Technical Account Managers work with all of our customers, including our largest, most complex ...

Keyfactor, Inc.

Associate Technical Account Manager

General knowledge of enterprise software environments, customer support processes, and technical ... Ability to manage routine account activities under supervision; learn new technologies and products ...

varonis

Technical Account Manager

New York, NY · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Varonis

Technical Account Manager

Seattle, WA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

MBR Partners

Technical Account Manager

Dallas, TX

$140K - $200K/yr

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ... network software solutions. Business Development and Strategy * Work closely with sales ...

MBR Partners

Technical Account Manager

Dallas, TX · On-site

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ... network software solutions. Business Development and Strategy * Work closely with sales ...

Perfect Audience

Technical Account Manager

Chicago, IL · On-site

The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure ...

Varonis

Technical Account Manager

Portland, OR · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Minneapolis, MN · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Stamford, CT · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

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Technical Account Manager Software information

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How much do technical account manager software jobs pay per year?

As of Sep 13, 2026, the average yearly pay for technical account manager software in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

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For Technical Account Manager Software jobs, the most frequently searched job titles are:

Technical Account Manager

Hauppauge, NY • On-site

Ivionics, LLC
IT Services • 11 - 50 employees
Learn more about Ivionics, LLCexternal

Other

Re-posted 14 days ago

Job description

Technical Account Manager

Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS—an established technology services company with deep roots and long-term clients—seeking a Technical Account Manager to serve as the primary technical advisor and account owner for a portfolio of legal and professional services clients. If you're ready to be the trusted point of contact who keeps clients successful while orchestrating the teams that deliver for them, keep reading.

Role Overview

The Technical Account Manager serves as the trusted advisor for a portfolio of legal and professional services clients. This role owns the client relationship and overall client experience—translating business needs into technology direction, maintaining account health, and ensuring services are delivered consistently, securely, and in alignment with each client’s expectations. Partnering closely with Account Managers and technical teams, the Technical Account Manager keeps the client experience at the forefront of everything we do while supporting operational efficiency and profitability.

Responsibilities Client Relationship & Advisory
  • Serve as the primary technical point of contact and trusted advisor for an assigned portfolio of clients
  • Own overall client experience, satisfaction, and account health across managed services, projects, and legal application support
  • Define and execute the technology roadmap and service vision for each client in the portfolio
  • Lead client-facing IT status, planning, and roadmap meetings on a weekly, monthly, and quarterly cadence
  • Translate client needs into clear requirements, use cases, and solution designs that align with operational best practices
Service Delivery & Escalation
  • Oversee the successful delivery of managed services and projects, ensuring quality, timeliness, and minimal client disruption
  • Act as an escalation point for support issues, ensuring timely resolution and effective client communication
  • Partner with Account Managers to align service delivery with client expectations, SLAs, and long-term success
  • Lead, coach, and develop engineers and application specialists to deliver consistent, client-focused outcomes
Growth & Continuous Improvement
  • Identify opportunities for service expansion, optimization, and innovation within existing client environments
  • Collaborate with Sales on pre-sales activities, solution scoping, proposals, and estimates
  • Evaluate, select, and manage technology vendors, tools, and applications to support reliable, scalable service delivery
  • Drive continuous improvement in service delivery, documentation, and processes to enhance the overall client experience
Qualifications
  • 5+ years of experience in an MSP, IT services, or consulting environment
  • Experience in a client-facing account management, vCIO, or technical advisory capacity
  • Experience supporting legal applications or professional services clients
  • Proven experience leading technical or service delivery teams
  • Strong understanding of managed services models, SLAs, and escalation frameworks
  • Excellent communication and organizational skills
Preferred
  • Experience supporting law firms or regulated professional services environments
  • Familiarity with document management systems (iManage, NetDocuments, etc.)
  • Experience improving service delivery processes and margins in an MSP

IVIONICS is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

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