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Tech Jobs in Rochester, MI (NOW HIRING)

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

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Tech information

What are the key skills and qualifications needed to thrive as a Tech professional, and why are they important?

To thrive as a Tech professional, you need a solid understanding of computer science fundamentals, problem-solving abilities, and often a relevant degree or certification. Familiarity with programming languages, development frameworks, and tools like Git, cloud platforms, or specific software systems is frequently required. Strong communication, teamwork, and adaptability help you collaborate across projects and quickly learn new technologies. These skills are crucial for staying effective in a rapidly evolving industry and delivering successful technology solutions.

How does a Tech professional typically collaborate with other departments within a company?

Tech professionals frequently work alongside teams from various departments such as marketing, sales, and operations to develop, implement, and support technology solutions that drive business goals. This often involves participating in cross-functional meetings, gathering user requirements, explaining technical concepts to non-technical colleagues, and troubleshooting issues together. Effective communication and teamwork are essential, as Tech professionals act as a bridge between technical and business teams. This collaborative approach ensures that technical solutions are aligned with organizational needs and enhances overall project success.

What are tech jobs?

Tech jobs refer to roles within the technology sector, involving the development, implementation, and maintenance of computer systems, software, hardware, and networks. These jobs can range from software engineers and data analysts to IT support specialists and cybersecurity experts. Tech jobs are found across many industries and often require problem-solving skills, technical knowledge, and adaptability to rapidly changing technologies. Many positions offer remote work options and competitive salaries, making tech a popular and dynamic career field.

What is the difference between Tech vs Software Developer?

AspectTechSoftware Developer
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft are commonUsually a degree in Computer Science, Software Engineering, or related; certifications like Microsoft Certified, AWS Developer are beneficial
Work EnvironmentOften in IT departments, technical support, or network management settingsPrimarily in software development teams, coding, testing, and deploying applications
Employer & Industry UsageUsed across IT services, telecommunications, and tech companiesCommon in software firms, tech startups, and companies with in-house development teams

While both Tech and Software Developer roles require technical skills and related certifications, Tech generally covers a broader range of IT functions such as network management and technical support. Software Developers focus specifically on coding and creating software applications. The roles often overlap but serve different primary functions within the tech industry.

What are the most commonly searched types of Tech jobs in Rochester, MI? The most popular types of Tech jobs in Rochester, MI are:
What are popular job titles related to Tech jobs in Rochester, MI? For Tech jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Tech jobs? Cities near Rochester, MI with the most Tech job openings:
IT Support Technician - Microsoft 365, AD & Migration Support

IT Support Technician - Microsoft 365, AD & Migration Support

Proactive Technology Management

Detroit, MI • Hybrid

$21.25 - $29.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Proactive Technology Management is looking for an experienced IT professional in the Detroit Metro area to join our team. We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs. If you like working in different client environments providing excellent customer service and technical support, this role could be for you! The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. We offer a fairly defined, upward path with money and responsibility.

Location:

We are looking for someone to work full time at a client site in Detroit until July 31st. Once completed, the role will become hybrid/remote.

Proactive Technology Is Different:

  • Monthly check-ins and annual path planning
  • Defined path for career development and personal growth
  • Fun, team-based approach
  • Constantly learning new tech
  • We are Nuts about IT

The Path:

Technician -> Integrator -> Engineer -> Consultant

Along the way, you may work remotely or on site with clients. Initially, you will not be assigned clients. As you grow into a senior technician role, you will have the opportunity to be assigned to and work directly with specific clients. This makes you a Primary. Moving along this path will put you in charge of larger clients, requiring more extensive knowledge of technology to help support our clients. Some techs may branch off along the way and become specialists in a specific area of IT like security, networking, or cloud.

Our Primaries are in charge of their clients from keyboard to cloud. They work with the decision makers to guide purchasing decisions, setup new equipment, and implement new services. This person must love helping people with technology and excellent communications skills are essential.

The Position:

We are hiring an experienced technician entering at the Integrator level. This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed. 4+ years working at or above Tier 3-level support or in a specialist role is preferred.

Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you!

What to expect in your first 30 days:

Week 1 - Shadow and Learn

This is your initial introduction to our team, processes, and accounts. We make sure you understand our systems and how we use them, and help you acclimate to our company structure and what your daily schedule layout looks like. This week is a lot of shadowing and sitting in on larger projects and joining our call queue. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage).

Week 2 - Shadow and Start Doing

After your initial introduction to the team, your shadowing will transition to more of an active role in troubleshooting and on-site projects. Your schedule could include handling a few remote troubleshooting tickets or calls and joining another tech for an on-site for the second half of the day. Ideally our new employees will have first-hand experience in client interactions, on-site projects, and remote troubleshooting by the end of Week 2.

Week 3 and Week 4 - Do and Observe

Approaching your first 30 days with Proactive, you should feel confident jumping in the call queue, taking tickets and hand-offs from other team members, joining techs for on-site visits, and tracking all of your time consistently. You will have a 30-day check-in to ensure you feel confident doing the above, tracking your hours, and have a solid understanding of what your job expectations are on your team.

Requirements

This is a fast-paced and dynamic position requiring a strong grasp of the fundamentals of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. Troubleshooting, implementation, and installation are of the key areas of knowledge to be successful in this position.

Must Have:

  • 5+ Office 365 and Windows Server experience
  • 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
  • 5+ Network Setup experience (installing AP's, switches, and firewalls)
  • Extensive experience leading migrations
  • Extensive experience in virtualization and networking
  • Above and beyond customer service

Good To Have:

  • Bachelor's degree
  • IT-related certifications
  • MSP Experience

Responsibilities:

  • Setting Up Customer Networks (cloud to keyboard)
  • Windows Server Installation
  • Configuration Maintenance
  • Ongoing Support (access points, firewalls, and switches)
  • Remote troubleshooting of client, as well as on-site when required
  • Monday - Friday schedule
  • One Saturday per month for the first 18 months

Benefits

  • Full Medical Benefits
  • 2 Weeks Paid Vacation
  • Full Time
  • Dental & vision insurance
  • 401(k) matching