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Tech Support Jobs in Flushing, NY (NOW HIRING)

Skip Hop Inc

IT Support Analyst

New York, NY

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Apetan Consulting llc

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

Job Title: IT Support Specialist Location : Onsite - New York, NY 10013 - Need Local Only Schedule : Mon - Thur (8 - 5) 32 hours per week. Start Date: Last Week of August or Client can start earlier ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

h2m

IT Support Technician

Melville, NY

$24 - $34/hr

They will utilize basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the H2M community. Job Responsibilities * Provides technical ...

Maxima Consulting

IT Support Analyst

New York, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...

Navan

IT Support Engineer

New York, NY · On-site

Navan is seeking an IT Support Engineer for our New York City office. This is an on-site position requiring five days a week in the office . The primary responsibilities include providing technical ...

H2M

IT Support Technician

Melville, NY · On-site

$24 - $34/hr

They will utilize basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the H2M community. Job Responsibilities * Provides technical ...

Galon Solution Inc

IT Support Specialist

Newark, NJ · On-site

Information Technology Support Specialist Job Type: W-2 Contract Duration: 6-12 months Location: Newark, NJ Work Schedule: 9-5 Mon-Thurs Onsite, Fri 9-5 Remote Position Summary Our client, a faith ...

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer networking concepts * Experience troubleshooting both hardware and software issues * Experience ...

The Chapin School

IT Support Specialist

Manhattan, NY · On-site

About this role Our technology team keeps a predominantly Mac environment running for students, faculty, and staff, and effective support requires understanding the impact that technological friction ...

Pivotal Health

IT Support Specialist

New York, NY · Remote

$110K - $130K/yr

Role Overview We're looking for an IT Support Specialist to help lead IT as we plan to relocate one of our office locations and continue to scale. You'll own End-User & SaaS Support, Networking ...

Amtae Solutions LLC

IT Support Manager

NY · On-site

$75 - $85/hr

The IT Support Manager is responsible for overseeing the installation, maintenance, troubleshooting, and repair of technology systems supporting airport concessionaires throughout JFK Airport. This ...

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Flushing, NY

Tech Support information

See Flushing, NY salary details

$28.2K

$45.4K

$68.9K

How much do tech support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for tech support in Flushing, NY is $45,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,000.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What job categories do people searching Tech Support jobs in Flushing, NY look for?

The top searched job categories for Tech Support jobs in Flushing, NY are:

What cities near Flushing, NY are hiring for Tech Support jobs?

Cities near Flushing, NY with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Flushing, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,363 per year, or $21.8 per hour.

Senior Director, IT Support Services

SafeHorizon

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Key Responsibilities:
  1. Strategic Leadership:

    • Develop and execute the IT support services strategy aligned with the organization's business goals.
    • Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services.
    • Establish and enforce policies, procedures, and best practices for IT support operations.
    • Collaborate with senior leadership to align IT support services with the agency's broader IT infrastructure and digital transformation initiatives.

  2. Operational Management:

    • Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support.
    • Ensure effective incident, problem, and change management processes to reduce downtime and improve system reliability.
    • Monitor and report on key performance indicators (KPIs), service levels, and customer satisfaction metrics.
    • Manage escalated support issues and provide timely resolutions.
    • Oversee the deployment and management of IT assets, including hardware and software across the organization.

  3. Team Leadership & Development:

    • Lead, mentor, and develop a team of IT support professionals, fostering a culture of continuous learning and improvement.
    • Provide guidance, coaching, and professional development opportunities to team members.
    • Ensure proper staffing levels, skill sets, and coverage to meet operational needs.
    • Encourage cross-functional collaboration within the IT department and with other business units.

  4. Vendor & Stakeholder Management:

    • Manage relationships with third-party vendors, service providers, and suppliers to ensure that service agreements are met.
    • Manage Technology items purchasing for the agency.
    • Evaluate new technologies and tools that can enhance IT support services.
    • Develop and manage SLAs for service desk operations.
    • Negotiate and manage contracts and SLAs with external support partners.

  5. Budgeting & Resource Management:

    • Develop and manage the budget for IT support services, ensuring cost-effective solutions and adherence to financial constraints.
    • Identify opportunities for cost savings and process optimization within IT support functions.

  6. Security & Compliance:

    • Ensure that all IT support services comply with relevant security standards, regulations, and policies.
    • Implement and maintain procedures to safeguard sensitive data and protect the organization's IT infrastructure from cyber threats.

  7. Continuous Improvement:

    • Drive continuous improvement initiatives by analyzing service performance data, identifying gaps, and implementing corrective actions.
    • Stay up-to-date with industry trends and emerging technologies to improve IT support services.

  8. Crisis Management & Disaster Recovery:

    • Oversee disaster recovery and business continuity planning for IT support services to minimize service disruptions during outages or critical incidents.
    • Lead incident response activities and ensure timely communication and resolution of critical IT issues.

Qualifications:
  • Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent relevant experience. Master's degree preferred.
  • Experience: Minimum 10 years of experience in IT support services, with at least 5 years in a leadership role managing IT support services teams and operations.
  • Skills & Expertise:
    • In-depth knowledge of IT service management frameworks
    • Experience with IT support tools, service desk platforms, and remote support technologies (Zoho Desktop Central and Service Desk is preferred).
    • Strong leadership, communication, and problem-solving skills.
    • Experience managing IT support operations across diverse business units.
    • Ability to drive operational excellence, efficiency, and a customer-centric approach to IT support services.
    • Strong project management skills with the ability to manage multiple projects and priorities.
    • Knowledge of IT security best practices and compliance requirements.
    • Ability to build and maintain relationships with internal stakeholders and external vendors.

Preferred Qualifications:
  • Experience with cloud-based IT support services and IT automation tools.
  • Knowledge of emerging technologies such as AI-driven IT support, machine learning, and automation.

Work Environment:
  • This position typically works in an office environment but may involve occasional travel to other agency's locations or vendor sites.
  • Ability to work under pressure, with flexibility and adaptability to changing business needs.
  • Up to 5 days a week in the office, based on business needs.

If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $90,400.00 - $98,000.00 Annually
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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