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Tech Support Jobs in Evanston, IL (NOW HIRING)

AKIRA

IT Support Specialist - Retail

Chicago, IL

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United ...

Tempus

IT Support Specialist

Chicago, IL · Hybrid

$60K - $80K/yr

As a Mid-Level IT Support Specialist, you'll play a critical role in fulfilling the mission of Tempus by providing secure and private cancer care technology methodologies for our clients and their ...

Tempus

IT Support Specialist

Chicago, IL · On-site

$60K - $80K/yr

As a Mid-Level IT Support Specialist, you'll play a critical role in fulfilling the mission of Tempus by providing secure and private cancer care technology methodologies for our clients and their ...

Tempus

IT Support Specialist

Chicago, IL · On-site

$60K - $80K/yr

As a Mid-Level IT Support Specialist, you'll play a critical role in fulfilling the mission of Tempus by providing secure and private cancer care technology methodologies for our clients and their ...

Source Code LLC

IT Support Technician

Chicago, IL · On-site

$65K - $75K/yr

Support Technician - Level 2 We are an MSP Mentor Top 100 company looking for an experienced Level 2 Support Technician to join our IT Services group. The successful candidate is a disciplined, self ...

Source Code

IT Support Technician

Chicago, IL · On-site

$65K - $75K/yr

Support Technician - Level 2 We are an MSP Mentor Top 100 company looking for an experienced Level 2 Support Technician to join our IT Services group. The successful candidate is a disciplined, self ...

TEKsystems

It Support Analyst

Chicago, IL

$20 - $30/hr

Support virtual meeting technologies, remote access tools, and mobile device management solutions. * Collaborate with internal IT teams and vendors to resolve escalated issues. * Maintain hardware ...

North Park University

IT Support Specialist I

Chicago, IL · On-site

$45K - $50K/yr

Position Summary The IT Support Specialist provides Tier 1 support for all campus technology systems and platforms including deployment, maintenance, troubleshooting, and repair of campus computers ...

North Park University

IT Support Specialist I

Chicago, IL · On-site

$45K - $50K/yr

Position Summary The IT Support Specialist provides Tier 1 support for all campus technology systems and platforms including deployment, maintenance, troubleshooting, and repair of campus computers ...

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Showing results 41-60

All JobsTech Support JobsTech Support Jobs in Evanston, IL

Tech Support information

See Evanston, IL salary details

$25.9K

$41.7K

$63.3K

How much do tech support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for tech support in Evanston, IL is $41,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What job categories do people searching Tech Support jobs in Evanston, IL look for?

The top searched job categories for Tech Support jobs in Evanston, IL are:

What cities near Evanston, IL are hiring for Tech Support jobs?

Cities near Evanston, IL with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Evanston, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,726 per year, or $20.1 per hour.

Onsite IT Support Technician

Search Made Easy

Schaumburg, IL

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago

Job description

Onsite IT Support Technician – Food Manufacturing

Schaumburg, IL Area (Western Chicago Suburbs)


About the Opportunity

A well-established food manufacturing company in the western suburbs of Chicago is seeking an Onsite IT Support Technician to support day-to-day technology needs across its U.S. operations. This role is focused on hands-on end-user support in a manufacturing/office environment, including workstations, laptops, printers, software troubleshooting, and coordination with remote IT resources. This is a strong opportunity for someone who enjoys being the first point of contact onsite, solving day-to-day technical issues, and helping support a growing operation. Over time, this role may expand in scope for the right person as the company continues to build out its U.S. footprint.


Key Responsibilities

  • Provide onsite support for hardware, software, printers, laptops, and related end-user technology.
  • Troubleshoot day-to-day technical issues for office and operational users.
  • Set up and configure user devices, workstations, and peripheral equipment.
  • Assist with deployments, installs, updates, and basic system access issues.
  • Coordinate with remote or global IT resources when escalation is needed.
  • Help maintain organized IT inventory, equipment tracking, and general support documentation.


Ideal Candidate

  • Prior experience in IT support, desktop support, service desk, or a similar hands-on technical support role.
  • Comfortable working onsite in a manufacturing/office environment.
  • Strong troubleshooting, communication, and customer support skills.
  • Able to manage routine support issues independently and know when to escalate.
  • Experience supporting end users with devices, software, printers, and common business systems.
  • Manufacturing or industrial environment experience is helpful but not required.


Compensation and Benefits

  • Expected salary range: $50,000 to $60,000 annually, based on experience.
  • Comprehensive benefits package including health, retirement, paid time off, and professional development.


Notice

Search Made Easy is an equal opportunity recruitment firm committed to non-discrimination in all hiring practices. We adhere strictly to all applicable data protection laws, including Illinois state requirements and federal regulations. For comprehensive details on our privacy practices, please visit our Privacy Policy. By submitting your application, you consent to the processing of your personal data in accordance with these policies. Only qualified candidates will be contacted. Applying does not establish an employer-employee relationship between you and Search Made Easy or its clients. If you require accommodations during the recruitment process, please notify us at info@thesme.org at the time of application. All candidate information is handled lawfully, securely, and solely for legitimate business needs related to recruitment. Lastly, we do use AI tools in parts of our recruiting process, and some of our partners do as well. However, all hiring decisions are reviewed and made by people.