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Tech Support Jobs in Evanston, IL (NOW HIRING)

AV/IT Support

Chicago, IL · On-site

$22.25 - $30.50/hr

Kforce has a client that is seeking a AV/IT Support in Chicago, IL. Summary: The Audio-Visual Collaboration engineer will be responsible for overseeing the resources, technology, and vendors ...

New

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing support ...

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

It Support Analyst

Alsip, IL · On-site

$25 - $28/hr

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing support ...

IT Support Analyst

Alsip, IL · On-site

$25 - $28/hr

Description Our Client is seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing ...

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients. Responsibilities: * Provide technical assistance with computer hardware and ...

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients. Responsibilities: * Provide technical assistance with computer hardware and ...

IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

SpiderRock is a technology solutions company seeking an IT Support Technician to assist with basic IT maintenance and support tasks. The role involves managing IT support requests, creating user ...

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing support ...

IT Support Technician

Northbrook, IL · On-site

$45K - $50K/yr

PROMAN Group USA is seeking a motivated, customer-focused IT Support Technician to join our IT team. This is a hands-on, onsite role responsible for providing exceptional technical support to ...

Position Summary The IT Support Specialist provides hands-on and remote technical support to attorneys, staff, and business professionals across the firm. Reporting to the Manager of IT Services ...

Position Summary The IT Support Specialist provides hands-on and remote technical support to attorneys, staff, and business professionals across the firm. Reporting to the Manager of IT Services ...

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United ...

Showing results 21-40

Tech Support information

See Evanston, IL salary details

$25.9K

$41.7K

$63.3K

How much do tech support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for tech support in Evanston, IL is $41,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What job categories do people searching Tech Support jobs in Evanston, IL look for?

The top searched job categories for Tech Support jobs in Evanston, IL are:

What cities near Evanston, IL are hiring for Tech Support jobs?

Cities near Evanston, IL with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Evanston, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,726 per year, or $20.1 per hour.

$22.25 - $30.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

RESPONSIBILITIES:
Kforce has a client that is seeking a AV/IT Support in Chicago, IL.
Summary:
The Audio-Visual Collaboration engineer will be responsible for overseeing the resources, technology, and vendors associated with our audio-visual collaboration environment within the firm. This role will be responsible for our Chicago conference center and associated firmwide events.
Responsibilities:
* Continually review and test new collaboration tools and technologies that assist our attorneys and professional staff in conducting successful client meetings and events
* Manage and maintain AV vendors, systems, and associated platforms
* Ensure production events are facilitated by working closely to plan, set up, and support our clients and attorneys
* Manage AV resources to meet daily operational requirements of the firm
* Work to continually assess and evolve our collaboration platforms as new technologies become available.
This position will be in our Chicago office but will work across our 16 offices to assist and direct key audio-visual, video conferencing, and collaboration meetings and initiatives. Travel is required but expected to be minimal.
REQUIREMENTS:
* MS suite
* Crestron equipment
* Appspace/bright sign
* Zoom
* Cisco
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US