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Tech Support Jobs in Dublin, CA (NOW HIRING)

IT Support

San Jose, CA · On-site

$24 - $25/hr

IT Support San Jose, CA (100% Onsite) 12 + Months $24-$25/HR Role: First-level triage. Must Have: 0 - 2 yrs exp. Windows troubleshooting. Dexian stands at the forefront of Talent + Technology ...

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

IT Support Supervisor

Sunnyvale, CA · On-site

$90K - $120K/yr

IT Support Supervisor Location: San Jose/ Sunnyvale Position Summary The IT Support Supervisor is responsible for leading and overseeing the day-to-day operations of the IT support function. This ...

The IT Support Manager is responsible for leading the IT Support team and delivering exceptional technology support across Balance Health. This role oversees daily operations of the Service Desk ...

About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...

IT Support

Fremont, CA

$28.84 - $31.25/hr

Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management. Working Conditions : * Requires sitting, operating a computer keyboard, telephone and other ...

Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management. Working Conditions : * Requires sitting, operating a computer keyboard, telephone and other ...

IT Support

Fremont, CA · On-site

$28.84 - $31.25/hr

Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management. Working Conditions : * Requires sitting, operating a computer keyboard, telephone and other ...

IT Support

Fremont, CA · On-site

$28.84 - $31.25/hr

Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management. Working Conditions : * Requires sitting, operating a computer keyboard, telephone and other ...

Onsite IT Support Engineer, Onsite - San Francisco Bay Area, CA. Start date is ASAP for this 6-month Contract-to-Hire position. Job Title: Onsite IT Support Engineer Location-Type: Hybrid (3 days ...

We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...

IT Support Engineer

Concord, CA · On-site

$80K - $105K/yr

We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...

Netpace Inc is looking to expand its IT team with the addition of an IT Support Engineer. The role involves providing IT support to employees, managing office technology, and improving user ...

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Tech Support information

See Dublin, CA salary details

$30.4K

$49K

$74.3K

How much do tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for tech support in Dublin, CA is $48,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $52,900.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What are the most commonly searched types of Tech Support jobs in Dublin, CA?

The most popular types of Tech Support jobs in Dublin, CA are:

What job categories do people searching Tech Support jobs in Dublin, CA look for?

The top searched job categories for Tech Support jobs in Dublin, CA are:

What cities near Dublin, CA are hiring for Tech Support jobs?

Cities near Dublin, CA with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Dublin, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,967 per year, or $23.5 per hour.

Full-time

Re-posted 7 days ago


Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking IT Support Engineer for one of our client, Please share your resume with current location & full contact info
Role:IT Support Engineer
Location:San Francisco, CA (Onsite)
Job description:
Description:
This IT Support Engineer will provide frictionless support, share best practices and be a trusted advocate for our internal customers. A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office), hardware (Apple/Windows), mobile phones and devices, networks, virtual desktops and operating systems. The ideal candidate will also have great attention to detail and will be comfortable working in a fast-paced environment. Quick issue resolution and regular proactive maintenance are key to keeping the organization running.
Required Skills:
• 3+ years experience with Mac and PC technical support.
• 3+ years experience working in a heavily SaaS based environment with responsibility managing user/role based access to systems.
• 2+ years supporting VDI solutions (VMware, AWS).
• Flexible for early morning coverage and some late evening support.
• Experience with high priority escalations and high-pressure situations.
• Strong ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
• Excellent communication skills and customer service attitude.
• Self-starter with initiative and a high 'figure it out' factor.
• Proven desire to take ownership of tasks and projects and follow through to completion
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com