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Tech Support Jobs in Vermont (NOW HIRING)

United Ag and Turf

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag & Turf NE, LLC

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag & Turf, NE

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

Shelburne Farms

IT Support Manager

Shelburne, VT · On-site

$60K - $65K/yr

Position Title: IT Support Manager Supervisor: COO Employee Status: Year Round; Full Time Location: Main Office in Farm Barn Start Date: ASAP Wage Range: $60,000 - $65,000 Who We Are Shelburne Farms ...

Shelburne Farms

IT Support Manager

Shelburne, VT · On-site

$60K - $65K/yr

Position Title: IT Support Manager Supervisor: COO Employee Status: Year Round; Full Time Location: Main Office in Farm Barn Start Date: ASAP Wage Range: $60,000 - $65,000 Who We Are Shelburne Farms ...

Hayward Tyler

IT Support Specialist

Colchester, VT · On-site

The IT Support Specialist will be responsible for managing the helpdesk ticketing system, providing end-user support and training, and assisting with network and system administration.

Hayward Tyler

IT Support Specialist

Colchester, VT · On-site

This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a ...

A.N. Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Required: * 2+ year(s) of IT support experience * Experience providing support for Microsoft Office Suite * Knowledge in using network monitoring and diagnostic tools * Familiar with working ...

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All JobsTech Support JobsTech Support Jobs in Vermont

Tech Support information

See Vermont salary details

$28.7K

$46.2K

$70.2K

How much do tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for tech support in Vermont is $46,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $50,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What jobs pay $10,000 a week?

In the tech support field, earning $10,000 a week is uncommon and typically requires senior-level positions, specialized skills, or working as a consultant or contractor for large organizations. High earnings may also be achieved through freelance work, managing large enterprise accounts, or holding executive roles in tech companies. Most tech support roles offer salaries significantly below this threshold without additional bonuses or profit sharing.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What do tech support jobs do?

Tech support jobs involve assisting users with troubleshooting hardware, software, and network issues. Support specialists often use remote tools, diagnose problems, and provide solutions to ensure technology functions properly, typically requiring good communication skills and technical knowledge. Certifications like CompTIA A+ can be helpful for these roles.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are popular job titles related to Tech Support jobs in Vermont? For Tech Support jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Vermont look for? The top searched job categories for Tech Support jobs in Vermont are:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Vermont as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,230 per year, or $22.2 per hour.

IT Support

United Ag and Turf

Springfield, VT • On-site

$21.50 - $29.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Type
Full-time
Description
Who We Are
United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.
United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations, and empowering the business to bring on talented, hardworking individuals. Career growth and advancement opportunities are available across our organization.
What You'll Get
  • A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
  • Referral Bonus
  • Earned PTO
  • Employee Assistance Program
  • Paid Company holidays
  • Company Paid Life Insurance
  • Great Work/Life Balance
  • Opportunities for advancement

Job Type: Full-time
Schedule: Monday-Friday (hours may vary); occasional travel required
Work Location: On-site
United Ag & Turf NE is looking for an IT Support team member. This candidate is responsible for supporting all information technology needs across the organization. This includes desktop and laptop systems, shop computers and applications, VoIP phone systems, LAN/WAN connectivity, and mobile devices. The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments.
What You'll Do
  • Provide Tier 1 and Tier 2 technical support through the ticketing system
  • Troubleshoot and support computers, phones, printers, mobile devices, and business applications
  • Diagnose and resolve remote connectivity issues (cell phones, hotspots, field software)
  • Support machine-down situations with urgency and accuracy
  • Install, configure, and maintain hardware and software systems
  • Set up new systems, transfer data, and modify existing configurations

Requirements
  • Monitor system performance to ensure proper operation
  • Maintain IT inventory, including hardware, software licenses, and user access
  • Perform general IT support (password resets, troubleshooting, break/fix)
  • Travel to remote locations as needed
  • Assist with hardware installations (monitors, keyboards, printers)
  • Load and configure operating systems and software applications
  • Verify system functionality and performance
  • Respond to user inquiries and provide technical guidance
  • Train users on systems, tools, and equipment
  • Recommend and implement minor system improvements
  • Coordinate with help desk, network services, and IT teams
  • Provide updates through ticketing systems, email, or direct communication
  • Perform other duties as assigned

What it Takes
  • Strong organizational and communication skills
  • Advanced computer proficiency
  • Valid driver's license required
  • Strong problem-solving and troubleshooting skills
  • Ability to work independently and in a team environment
  • Strong communication and customer service mindset
  • Ability to prioritize in a fast-paced environment
  • Willingness to travel as needed

Education
  • College degree in Information Technology or 1-3 years of related experience

Physical Requirements
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone
  • Specific vision abilities required by this job include close vision requirements
  • Hearing ability is sufficient to communicate with others in person or over the phone
  • Light to moderate lifting may be required (up to 50 pounds)
  • Ability to reach, stoop, kneel, and bend as needed
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception?

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