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Tech Support Jobs in Vermont (NOW HIRING)

North Star Health

IT Support Technician I

Springfield, VT · On-site

$28 - $32/hr

Position Summary The IT Support Technician I provides first-line technical support to North Star Health employees. This position is responsible for assisting users with common hardware, software ...

Alterra

IT Support Specialist

Warren, VT · On-site

$55K - $60K/yr

POSITION SUMMARY The IT Support Specialist will be focused on learning and supporting Sugarbush's wide ranging IT technologies. The ideal candidate will have experience and certifications related to ...

Sugarbush Resort

IT Support Specialist

Warren, VT · On-site

$55K - $60K/yr

POSITION SUMMARY The IT Support Specialist will be focused on learning and supporting Sugarbush's wide ranging IT technologies. The ideal candidate will have experience and certifications related to ...

Maitsys

IT Support (Android)

Rutland, VT · On-site

... m and Maitsys project team. Escalate technical issues that cannot be resolved onsite. Provide daily deployment and progress updates. Required Skills Hands-on experience configuring and supporting ...

A.N. Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Required: * 2+ year(s) of IT support experience * Experience providing support for Microsoft Office Suite * Knowledge in using network monitoring and diagnostic tools * Familiar with working ...

Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Required: * 2+ year(s) of IT support experience * Experience providing support for Microsoft Office Suite * Knowledge in using network monitoring and diagnostic tools * Familiar with working ...

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All JobsTech Support JobsTech Support Jobs in Vermont

Tech Support information

See Vermont salary details

$28.7K

$46.2K

$70.2K

How much do tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for tech support in Vermont is $46,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Vermont?

The most popular types of Tech Support jobs in Vermont are:

What job categories do people searching Tech Support jobs in Vermont look for?

The top searched job categories for Tech Support jobs in Vermont are:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Vermont as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,230 per year, or $22.2 per hour.

Technology Support Analyst II

Addison Group

South Burlington, VT • On-site

$62K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Role: Technology Support Analyst II

Location: Burlington, VT

Pay Rate Range: $62,400–$68,400/year

Benefits: This position is eligible for medical, dental, vision and 401(k)

 

Are you looking for a growth opportunity for a reputable company with a positive work environment?

 

Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity!

 

Job Responsibilities:

  • Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions. 
  • Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals. 
  • Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates. 
  • Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams. 
  • Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements. 
  • End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems. 
  • Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures. 
  • Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience. 

 

Requirements:

  • High school diploma or equivalent is required, and an associate's degree or technical certification is preferred
  • Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting
  • Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications
  • Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels
  • Basic understanding of networking concepts and protocols
  • Willingness to learn and adapt to new technologies and procedures
  • Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable
  • Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner 

 

Why choose Addison IT?

• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

• Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

• Connections: You connect directly with hiring managers from renowned organizations

• Options: You are presented multiple employment options near your home

• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

 

 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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