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Tech Support Jobs in Missouri (NOW HIRING)

IT Support Specialist

Saint Louis, MO · On-site

$50K - $55K/yr

In this role, you'll provide hands-on technology support to students, faculty, and staff while helping maintain reliable IT services across campus, including end-user support, systems troubleshooting ...

Club Car Wash is seeking an IT Support Technician who is ready to expand their career with a fast-growing company. An excellent IT Support Technician must be able to communicate effectively to ...

Escalate complex issues to the IT Support Supervisor or appropriate IT resource with clear notes and steps already completed. * Meet established SLA expectations for ticket response, follow-up, and ...

IT Support Technician

Kansas City, MO · On-site

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

IT Support Technician II supports the System Administrator and Network Administrator in maintaining the organization's technology infrastructure. This position assists with the administration of on ...

IT Support Technician

Kansas City, MO · On-site

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

IT Support Specialist Department: IT Ops Employment Type: Full Time Location: Headquarters Description The IT Support Specialist provides day-to-day technical support to HC Fraud Shield employees and ...

IT Support Specialist Department: IT Ops Employment Type: Full Time Location: Headquarters Description The IT Support Specialist provides day-to-day technical support to HC Fraud Shield employees and ...

IT Support Tech II

Springfield, MO · On-site

$52 - $68/hr

Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support Technician to join our IT department . Our Mission: Ozarks Community Hospital and clinics are dedicated to ...

POSITION OVERVIEW We are seeking a dependable and versatile IT Support Specialist to manage the day-to-day technology needs of our car and home warranty company. This is a hands-on, in-office ...

For more information visit www.eaglepicher.com ABOUT THE POSITION IT Support Analyst responsibilities include providing Help Desk support. In this role, you should be highly analytical and able to ...

We're looking for an IT Support Specialist who enjoys solving problems, helping people, and growing their technical skills in a collaborative environment. If you're passionate about technology and ...

For more information visit www.eaglepicher.com ABOUT THE POSITION IT Support Analyst responsibilities include providing Help Desk support. In this role, you should be highly analytical and able to ...

Showing results 21-40

Tech Support information

See Missouri salary details

$25.3K

$40.8K

$61.9K

How much do tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tech support in Missouri is $40,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What are the most commonly searched types of Tech Support jobs in Missouri?

The most popular types of Tech Support jobs in Missouri are:

What cities in Missouri are hiring for Tech Support jobs?

Cities in Missouri with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Missouri as of August 2026, with employment types broken down into 5% Internship, 86% Full Time, and 9% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $40,785 per year, or $19.6 per hour.

IT Support Specialist

Collegis LLC

Saint Louis, MO • On-site

$50K - $55K/yr

Full-time

Posted 16 days ago


Key responsibilities

  • Provide hands-on technology support to students, faculty, and staff, including end-user support, systems troubleshooting, and audio/visual technology support.

  • Support and maintain a mixed PC and Mac environment, diagnose and repair networking infrastructure, and support user accounts within Windows Active Directory, Microsoft 365, and Exchange.

  • Serve as the campus resource for AV setup, operation, and troubleshooting for meetings, classes, and events.


Job description

In this role, you'll provide hands-on technology support to students, faculty, and staff while helping maintain reliable IT services across campus, including end-user support, systems troubleshooting, and audio/visual technology support for meetings, classes, and events.
This role exists to deliver exceptional customer and managed IT services at Missouri Baptist University by supporting PC, Mac, server, LAN, software, end-user, and audio/visual technology needs while ensuring issues are resolved accurately, professionally, and in alignment with established processes.
What You'll Do:
Communication & Professionalism
  • Maintain excellent customer service and professional communication in all interactions - face to face, phone, email, and chat.
  • Be accountable for seeing assigned cases and tasks through to completion by providing detailed documentation of troubleshooting steps taken for each support request.
  • After completion, ensure user expectations are met and the issue is fully resolved.
  • Ensure productivity metrics are achieved and standardized processes are followed.
  • Ensure professional and courteous communication is maintained in all interactions.
  • Adhere to and enforce company and client information security policies.
  • Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer.

Technical Support
  • Maintain and support a mixed PC and Mac technology environment.
  • Diagnose and repair telecom and networking infrastructure, partnering with the Network team for guidance.
  • Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs, and maintain knowledgebase content.
  • Support user accounts within Windows Active Directory, Microsoft 365, and Microsoft Exchange.
  • Participate in and maintain real-time inventory controls of assets, including procurement, deployment, and decommissioning of equipment.
  • Actively participate in departmental and client meetings.
  • Be available in the event of outages and urgent needs, which may include after-hours support.
  • Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues.
  • When applicable, assist other teams such as the Personal Support Center, Network, and Server administration teams on additional duties as assigned.

Audio/Visual Support (Specialized Contribution)
  • Serve as the campus resource for AV setup, operation, and troubleshooting for meetings, classes, and University events.
  • Set up, operate, and retrieve audio/visual equipment including projectors, screens, audio mixers, microphones, cameras, and video conferencing systems.
  • Schedule, launch, and troubleshoot web conferencing platforms (Microsoft Teams, Zoom, Webex, and others).
  • Assist with AV-related inventory maintenance and support the implementation of new AV equipment or technologies as needed.
  • Develop and maintain AV-related knowledgebase content and SOPs in partnership with ITSS staff and leadership.

Requirements
What You'll Bring: Experience & Skills
  • Minimum 2 years' experience supporting Windows and Mac operating systems in a corporate or campus environment.
  • Thorough knowledge of Windows desktop operating systems and basic office applications.
  • Experience administering user and group objects in Active Directory.
  • Experience administering Office 365/Exchange mailboxes.
  • Experience with desktop imaging tools (SCCM/WinPE preferred).
  • Ability to provide after-hours support.
  • Strong interpersonal and communication skills.
  • Attention to detail, with a focus on process adherence and organizational skills.
  • Strong analytical and problem-solving skills.
  • Self-starter with the ability to work independently as well as within a team environment.
  • Periodic travel may be required to remote sites for on-site support.

Preferred Skills:
  • Experience supporting Office 365 and Windows server platforms.
  • Experience working with Active Directory, PowerShell scripting, and SCCM.
  • Experience supporting Cisco IP phones and Call Manager.
  • Demonstrated experience setting up and operating AV equipment including projectors, audio systems, cameras, and video conferencing hardware.

Education & Certifications:
  • Two-year degree or higher preferred, or equivalent work experience.
  • Microsoft, CompTIA A+, or other technical certificates desired.

Work Environment & Schedule:
This role is based at Missouri Baptist University and provides on-site technology support to students, faculty, staff, and campus events. The support department operates 24x7x365, and the IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments, duties, and daily tasks may change on a regular basis based on campus needs, outages, events, and service priorities.
Who We Are:
Collegis Education partners with higher education institutions to deliver technology, marketing, and enrollment solutions that support the full student lifecycle. Our teams work across institutions to improve operations, enhance the student experience, and drive meaningful outcomes for both students and our partners. For more information about Collegis Education, please visit www.collegiseducation.com .
Beware of Scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain of @mail.paylocity.com or @collegiseducation.com.Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description
50,000-55,000