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Tech Support Manager Jobs in Austin, TX (NOW HIRING)

Hireblazer

IT Support Technician II

Austin, TX · On-site

$21.25 - $29.25/hr

Role: IT Support Technician II Duration: 12-month duration Location: Austin, TX 78744 (Onsite) Note ... Performs security access management for Network, Database, Applications, and Mainframe. * Provides ...

Visa

Sr. Manager, Work Station Support

Austin, TX · On-site

About Us Visa is a world leader in payments technology, facilitating transactions between consumers ... Sr. Manager of Onsite Technology Support. The ideal candidate will possess a blend of customer ...

Visa

Sr. Manager, Work Station Support

Austin, TX · Hybrid

About Us Visa is a world leader in payments technology, facilitating transactions between consumers ... Sr. Manager of Onsite Technology Support. The ideal candidate will possess a blend of customer ...

Luxury Presence

Onsite IT Support Specialist

Austin, TX · On-site

$55K - $75K/yr

Device management: Kandji (Iru) MDM * Physical access: UniFi Access door control * Everyday tools ... t role, or equivalent hands-on experience * Also open to entry-level candidates with a strong ...

HANYANGENG USA INC

IT Manager

Cedar Park, TX · On-site

$90K - $111K/yr

Lead and oversee the IT support function, setting priorities and ensuring timely resolution of ... Manage IT inventory and fixed asset management systems, including reporting to leadership

Zellerfeld

First-Level IT Support

Austin, TX · On-site

$21.25 - $29.25/hr

Manage devices through MDM, enrollment, configuration, security baselines, OS and app updates ... support requests * A genuine interest in 3D printing technology, manufacturing processes, or ...

Future Secure AI

Lead IT Support Engineer

Austin, TX · Remote

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... This is the highest-stakes seat in the build: you're taking over Global Admin and Managed Detection ...

Future Secure AI

Lead IT Support Engineer

Austin, TX · On-site

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... This is the highest-stakes seat in the build: you're taking over Global Admin and Managed Detection ...

Tx Assoc Of School Boa

IT Support Analyst III

Austin, TX · On-site

About You As the IT Support Analyst III, you will provide advanced end-user technical support and ... Use incident management system (Team Dynamix) to document and track all service requests (phone and ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

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Showing results 41-60

All JobsTech Support JobsTech Support Manager JobsTech Support Manager Jobs in Austin, TX

Tech Support Manager information

See Austin, TX salary details

$22.3K

$67.3K

$119.9K

How much do tech support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for tech support manager in Austin, TX is $67,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

What is the difference between Tech Support Manager vs IT Support Specialist?

AspectTech Support ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like CompTIA A+ or Network+ often preferredSimilar certifications; often CompTIA A+ or Microsoft Certified IT Support Technician
Work EnvironmentOversees support teams, manages escalations, and develops support strategiesProvides direct technical support to users, troubleshooting hardware/software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providersFound in various industries, including corporate, healthcare, and education

The main difference is that a Tech Support Manager oversees support teams and strategies, while an IT Support Specialist handles direct technical support tasks. Both roles require similar certifications and work environments, but the manager focuses on leadership and process management, whereas the specialist provides hands-on technical assistance.

Is tech support a good career path?

Tech support is a viable career path that offers opportunities to develop technical skills, problem-solving abilities, and customer service experience. It often serves as a stepping stone to roles in IT, network administration, or cybersecurity, and may require certifications like CompTIA A+ or Network+ for advancement.

What is the salary of a tech support manager?

The average salary of a tech support manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Factors such as certifications in IT and experience with help desk tools can influence compensation levels.

What are the most commonly searched types of Tech Support jobs in Austin, TX?

The most popular types of Tech Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Tech Support Manager jobs?

Cities near Austin, TX with the most Tech Support Manager job openings:

Infographic showing various Tech Support Manager job openings in Austin, TX as of September 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 85% In-person, 10% Hybrid, and 5% Remote job distribution, with an average salary of $67,302 per year, or $32.4 per hour.

IT Support Technician II

Austin, TX • On-site

Hireblazer
IT Services • 51 - 200 employees
Learn more about Hireblazerexternal

$21.25 - $29.25/hr

Contractor

Re-posted 22 days ago

Job description

Role: IT Support Technician II

Duration: 12-month duration

Location: Austin, TX 78744 (Onsite)

Note: This position requires candidates to be in onsite 5 days a week. Candidates must be LOCAL.

Summary:

  • Performs security access management for Network, Database, Applications, and Mainframe.
  • Provides direct support for access administration (provisioning, de-provisioning, access control and reviews, etc.).
  • Define Role Based Access Controls (RBAC) and assist with the implementation and ongoing maintenance to support role-based access.
  • Document troubleshooting steps and resolutions in a manner that can be used as a guide to other members of IT and end users. Work as a team player to help accomplish goals and complete projects.
  • Provide access support to end users on a variety of IT systems.
  • Identify, research, and resolve IT technical problems related to access or roles.
  • Respond to Business Users telephone calls and email request/tickets for service.
  • Document, track and monitor provisioning tickets to ensure a timely resolution.
  • Provide follow up and ensure that business users are satisfied with provisioning ticket resolutions.
  • Perform and responds to security audits as required and requested.
  • Maintains confidentiality regarding investigations requests or findings.
  • Run daily/weekly/monthly compliance and audit reports and act on appropriately.
  • Conduct annual review & audit of all access criteria and work with area of responsibility to update or create new access criteria.
  • Availability for on-call or response to Priority 1 or Priority 2 incidents related to access management. Monitor mainframe violations for potential abuses and investigate.

Required Skills:

At least 4-7 years for each:

  • Meeting metrics, KPI’s and accountable for self and team performance – ability to work on a team or
  • independently but managing towards meeting team goals
  • Workflow management and performing tasks in a predefined set of time
  • Operational Experience in a customer facing role
  • Excellent written and verbal communication skills

Preferred Skills:

2 years at least of each:

  • Performing audit processes when requested Demonstrated ability to perform in and defuse stressful situations that require time bound performance