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Tech Support Manager Jobs in Austin, TX (NOW HIRING)

ABC Consulting

IT Support Lead

Austin, TX

Incident Management: Monitor and manage support tickets, ensuring timely resolution. * Technical ... X years in IT support with complex issue resolution experience. * Prior leadership or supervisory ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Tier4 Group

Executive IT Support Engineer

Austin, TX · On-site

Manage and support Apple and Windows devices, including deployment, configuration, troubleshooting, and lifecycle management. * Support executive conference rooms, boardroom technology, video ...

Brivo

IT Support Engineer

Austin, TX · On-site

IT Support Engineer Department: IT Employment Type: Full Time Location: Austin Description Key ... Lead access management, user provisioning, deprovisioning, multi-factor authentication (MFA), and ...

Anaconda

IT Support Specialist

Austin, TX · On-site

What You'll Do: * Manage user accounts, system imaging, device provisioning, and software ... end user IT support, including employee onboarding, offboarding, and inventory management

TEEMA Group

L2 IT Support Specialist

Round Rock, TX

$70K - $74K/yr

As our L2 IT Support Specialist , you will be the heartbeat of our technology support system. This ... Modern Device Management: Configure and deploy high-performance Windows laptops, desktops, and ...

TEEMA Group

L2 IT Support Specialist

Round Rock, TX · On-site

$70K - $74K/yr

As our L2 IT Support Specialist , you will be the heartbeat of our technology support system. This ... Modern Device Management: Configure and deploy high-performance Windows laptops, desktops, and ...

Central Health

Supervisor, User Support

Austin, TX · On-site

... Joint Tech staff and/or vendors as needed. The User Support Supervisor will also perform other ... Oversee the incident and request management process in ServiceNow, ensuring all tickets are logged ...

Central Health

Supervisor, User Support

Austin, TX

... well as managing the day-to-day operational activities of the Service Desk in support of ... Joint Tech staff and/or vendors as needed. The User Support Supervisor will also perform other ...

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Showing results 1-20

All JobsTech Support JobsTech Support Manager JobsTech Support Manager Jobs in Austin, TX

Tech Support Manager information

See Austin, TX salary details

$22.3K

$67.3K

$119.9K

How much do tech support manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for tech support manager in Austin, TX is $67,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

What is the difference between Tech Support Manager vs IT Support Specialist?

AspectTech Support ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like CompTIA A+ or Network+ often preferredSimilar certifications; often CompTIA A+ or Microsoft Certified IT Support Technician
Work EnvironmentOversees support teams, manages escalations, and develops support strategiesProvides direct technical support to users, troubleshooting hardware/software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providersFound in various industries, including corporate, healthcare, and education

The main difference is that a Tech Support Manager oversees support teams and strategies, while an IT Support Specialist handles direct technical support tasks. Both roles require similar certifications and work environments, but the manager focuses on leadership and process management, whereas the specialist provides hands-on technical assistance.

Is tech support a good career path?

Tech support is a viable career path that offers opportunities to develop technical skills, problem-solving abilities, and customer service experience. It often serves as a stepping stone to roles in IT, network administration, or cybersecurity, and may require certifications like CompTIA A+ or Network+ for advancement.

What is the salary of a tech support manager?

The average salary of a tech support manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Factors such as certifications in IT and experience with help desk tools can influence compensation levels.

What are the most commonly searched types of Tech Support jobs in Austin, TX?

The most popular types of Tech Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Tech Support Manager jobs?

Cities near Austin, TX with the most Tech Support Manager job openings:

Infographic showing various Tech Support Manager job openings in Austin, TX as of September 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 85% In-person, 10% Hybrid, and 5% Remote job distribution, with an average salary of $67,302 per year, or $32.4 per hour.

IT Support Lead

Austin, TX

ABC Consulting
51 - 200 employees
Learn more about ABC Consultingexternal

Full-time

Re-posted 23 days ago

Job description

Position Overview:We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service.

Key Responsibilities:

  • Team Leadership: Mentor and guide IT support technicians, ensuring their growth and optimal performance.
  • Issue Resolution: Address complex technical problems, serving as an escalation point for resolutions.
  • Customer Service: Maintain high customer satisfaction through timely and courteous support.
  • Incident Management: Monitor and manage support tickets, ensuring timely resolution.
  • Technical Expertise: Provide expert guidance to the team and users, staying updated with IT trends.
  • Process Improvement: Enhance support processes to boost efficiency and quality.
  • Collaboration: Work with cross-functional teams to ensure seamless operations.
  • Vendor Management: Coordinate with vendors for timely procurement of resources.
  • Training: Develop training programs for the team's skills advancement.

Qualifications:

  • Bachelor's degree in IT or related field (or equivalent experience).
  • X years in IT support with complex issue resolution experience.
  • Prior leadership or supervisory experience.
  • Proficiency in diverse operating systems and applications.
  • Strong communication and problem-solving skills.
  • Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
  • Adaptability in a fast-paced tech environment.

Benefits:

  • Competitive compensation and benefits.
  • Lead and shape a growing IT support team.
  • Exposure to cutting-edge technologies.
  • Professional development opportunities.
  • Inclusive and collaborative work culture.
  • Employee wellness programs.

If you're a motivated IT professional with leadership skills, join us in delivering top-tier IT support and driving our organization's success.


  • Apply