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Tech Services Manager Jobs in Pendleton, IN (NOW HIRING)

Home2 Carmel

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

Home2 Carmel

Guest Service Manager

Carmel, IN

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

Home2 Carmel

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

ATIA Ltd

Social Media Engineer

Indianapolis, IN

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

diversified

AV Support Services Technician

Indianapolis, IN · On-site

$20.50 - $28.25/hr

Coordinate daily with onsite Facility Management, Workplace Services Staff, Desktop IT Services, Client AV Engineering, and client stakeholders. Meet weekly with onsite event teams and remote ...

State of Indiana

Network Engineer Manager

Indianapolis, IN · On-site +1

$79K/yr

... technology services to our partner agencies so that they can better serve our mutual customer, the ... Network Management is comprised of design, configuration, implementation, monitoring, helpdesk ...

Rentokil

Technical Service Manager

Indianapolis, IN · On-site

$110K - $111K/yr

... services across more than 90 countries. We pride ourselves on being a trusted partner to many of ... Identifies projects to drive improvements and innovation including people, process, and technology ...

Rentokil

Technical Service Manager

Indianapolis, IN · On-site

$110K - $111K/yr

... services across more than 90 countries. We pride ourselves on being a trusted partner to many of ... Identifies projects to drive improvements and innovation including people, process, and technology ...

Rentokil

Technical Service Manager

Indianapolis, IN · On-site

$110K - $111K/yr

... services across more than 90 countries. We pride ourselves on being a trusted partner to many of ... Identifies projects to drive improvements and innovation including people, process, and technology ...

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All JobsTech Services JobsTech Services Manager JobsTech Services Manager Jobs in Pendleton, IN

Tech Services Manager information

See Pendleton, IN salary details

$32.9K

$80.3K

$164.3K

How much do tech services manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tech services manager in Pendleton, IN is $80,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What job categories do people searching Tech Services Manager jobs in Pendleton, IN look for?

The top searched job categories for Tech Services Manager jobs in Pendleton, IN are:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Pendleton, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $80,262 per year, or $38.6 per hour.

Guest Service Manager

Home2 Carmel

Carmel, IN • On-site

$46K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Position: Guest Services Manager
Reports To:
Position Summary: The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy Hospitality's commitment to excellence.
Pay Range: $46,000 - $52,000 based on experience and qualifications
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lead and inspire the front office team to deliver seamless check-in, check-out, and overall guest experiences with warmth and professionalism.
  • Act as the primary point of contact for guest concerns, resolving issues efficiently and ensuring complete satisfaction.
  • Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality, maintain eye contact, and present a polished, professional appearance.
  • Manage daily front desk operations, including reservations, room assignments, and guest requests.
  • Monitor hotel occupancy, rates, and revenue management strategies, collaborating with sales and revenue teams as needed.
  • Train, coach, and develop front desk associates, ensuring they are equipped to handle guest interactions confidently.
  • Conduct daily team huddles to review service expectations, performance goals, and upcoming hotel events.
  • Oversee front desk cash handling, billing accuracy, and financial reconciliation processes.
  • Ensure compliance with all front office policies, safety procedures, and brand standards.
  • Work closely with housekeeping, maintenance, and food & beverage teams to ensure seamless guest experiences.
  • Identify opportunities to enhance guest satisfaction and implement service improvements.
  • Assist in recruiting, hiring, and onboarding new front office associates.
  • Maintain an organized front office environment, ensuring the lobby and reception areas are clean, inviting, and fully stocked with guest amenities.

Qualifications:
  • Education: High school diploma or equivalent required; hospitality or business management training preferred.
  • Experience: Minimum of 2-3 years of front desk or hotel operations experience, with prior supervisory or management experience preferred.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent verbal and written communication skills, with a passion for guest service.
  • Proficient in hotel property management systems and front office technology.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Ability to handle stressful situations with professionalism and problem-solving skills.
  • This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

Taking Care of You - Our Benefits
At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here's a look at what we offer to help take care of you and your loved ones:
Health & Wellness
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

Financial Security & Peace of Mind
  • Basic Life Insurance & AD&D
  • Voluntary Life Insurance
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Critical Illness, Hospital Indemnity & Accident Plans
  • Pet Insurance
  • Eligible for 401(k) participation after 90 days of full-time employment.

Time to Recharge
  • Paid Time Off (PTO), available as it's accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Ivy Hospitality participates in E-Verify
In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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