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Tech Services Manager Jobs in Pendleton, IN (NOW HIRING)

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Proficient in hotel property management systems and front office technology. * Strong ...

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Showing results 21-40

Tech Services Manager information

See Pendleton, IN salary details

$32.9K

$80.3K

$164.3K

How much do tech services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for tech services manager in Pendleton, IN is $80,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What job categories do people searching Tech Services Manager jobs in Pendleton, IN look for?

The top searched job categories for Tech Services Manager jobs in Pendleton, IN are:

Infographic showing various Tech Services Manager job openings in Pendleton, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $80,262 per year, or $38.6 per hour.

Information Technology Project Manager, ITSS

The Heritage Group

Indianapolis, IN • On-site

$94K - $111K/yr

Full-time

Posted 18 days ago


Job description

About The Heritage Group
The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.
The IT Project Manager is responsible for the planning and implementation of complex IT projects supporting multiple businesses within the organization. Projects pertain to the delivery of timely, quality IT services and/or relate to improving business effectiveness and efficiency. In this role, you will provide input into the creation of the project budget and manage the project scope and schedule. In addition, you will be responsible for managing appropriate stakeholders and communicating as needed the progress to project plan; and any potential issues negatively impacting the desired outcome.
*This position is remote, with occasional travel to our Indianapolis, IN office locations. Qualified candidates must reside in the Eastern time zone, and it is strongly preferred that candidates are local to the Indianapolis, IN area*
Essential Functions
  • Assumes responsibility of the company's systems and network infrastructure projects to ensure the deliverables are stable, available and reliable to meet the goals and objectives of the business.
  • Partners with project sponsor to define project objectives, scope, schedule and budget. Establishes project charter and plan, including success criteria.
  • Leads and directs project teams to meet project objectives.
  • Identifies and negotiates schedules, milestones and resources required to meet project objectives and success criteria.
  • Interact with all levels of employees to be able to visualize and understand IT-related problems and provide competent solutions.
  • Recommend new technologies and systems that will help in the improvement of the organization and various businesses.
  • Regularly work with other IT employees, consultants, programmers, etc...both internal and external as necessary.
  • Provides coaching, mentoring and guidance to project team members and/or others in Project Management roles.
  • Works with client departments and stakeholders to coordinate systems testing, installation, training and support.
  • Keeps informed of advances in technology and Project Management
  • Report and communicate effectively to the Manager, IT Project Management and other IT leaders regarding all aspects of assigned projects, associated tasks and related project recommendations.
  • Performs other IT related as assigned to support the overall goals of ITSS.
  • Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.

Education Qualifications
  • Required Bachelor's Degree in Information Technology or related field or equivalent work experience.

Experience Qualifications
  • Required 3+ years of project management experience
  • Preferred experience working in an IT environment or supporting IT related projects
  • Preferred experience utilizing AI tools such as Copilot, ChatGPT, Claude, etc.

Skills and Abilities
  • Exceptional customer service orientation
  • Very high-level of self-awareness and desire to develop leadership capabilities.
  • Ability to hold themselves and others accountable to high standards
  • Experience identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgement.
  • Courage to take initiative in unfamiliar or ambiguous circumstances.
  • Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders.
  • Excellent verbal and written communication
  • Demonstrated creative thinking and problem solving
  • Ability to manage projects and process improvement initiatives.
  • Maintains a high level of confidentiality

Licenses and Certifications
  • Project Management Professional (PMP) - Project Management Institute (PMI) Preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#TheHeritageGroup