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Tech Services Manager Jobs in Pendleton, IN (NOW HIRING)

INCOG

Tech Writer - Tech Services

Fishers, IN · On-site

Tech Writer - Tech Services Summary The Tech Writer will support the TSMS department by creating ... Ability to manage multiple assignments and deadlines with guidance * Strong research and ...

Revel Staffing

IT Manager

Indianapolis, IN · On-site

$90K - $111K/yr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

New

Impact Networking

IT Project Manager

Indianapolis, IN · On-site

$70K - $95K/yr

Built on service. Powered by people. Impact exists because a small group of industry leaders ... That approach helped us grow from a small office technology company into a national managed ...

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All JobsTech Services JobsTech Services Manager JobsTech Services Manager Jobs in Pendleton, IN

Tech Services Manager information

See Pendleton, IN salary details

$32.9K

$80.3K

$164.3K

How much do tech services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for tech services manager in Pendleton, IN is $80,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What job categories do people searching Tech Services Manager jobs in Pendleton, IN look for?

The top searched job categories for Tech Services Manager jobs in Pendleton, IN are:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Pendleton, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $80,262 per year, or $38.6 per hour.

Tech Writer - Tech Services

INCOG BioPharma Services

Fishers, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description
Tech Writer - Tech Services Summary
The Tech Writer will support the TSMS department by creating and maintaining technical documentation for technical transfer and manufacturing activities in accordance with current good manufacturing practices (cGMP) for clinical and commercial programs. This role will work closely with TSMS engineers and cross-functional teams to produce clear, accurate, and compliant documentation that supports manufacturing operations and regulatory requirements.
Essential Job Functions:
  • Develop, author, and maintain technical documents including Process Flow Diagrams, Summary Reports, Process FMEAs, Master Batch Records, Bill of Materials, and Processing Forms under guidance of senior staff
  • Support creation of technical specifications, batch records, forms, and reports ensuring information is clear, detailed, and usable by both technical and non-technical stakeholders
  • Ensure all documentation complies with GMP standards and meets regulatory requirements
  • Collaborate with TSMS engineers, and project teams to gather necessary technical information and ensure documentation reflects current process developments and changes
  • Assist with translating technical data and process monitoring results into comprehensible reports under supervision of senior technical staff
  • Support establishment and maintenance of documentation standards to ensure consistency across technical documents
  • Assist in creating user manuals, training guides, and support materials to aid staff education regarding GMP manufacturing processes and protocols
  • Review and update existing documents to reflect process improvements, new technologies, and regulatory changes
  • Assist with document control activities and maintain accurate records in electronic document management systems (EDMS)
  • Support cross-functional teams by providing clear documentation that facilitates effective communication across departments
  • Participate in document review processes and incorporate feedback from technical subject matter experts
  • Other responsibilities as required

Special Job Requirements:
  • High School diploma required
  • Associate's degree in English, Technical Writing, or scientific/technical discipline preferred
  • 0-2 years of experience in technical writing, preferably in a GMP environment or pharmaceutical/biotechnology industry
  • Strong writing skills with ability to create clear, concise, and accurate technical documentation
  • Basic understanding of GMP manufacturing processes and regulatory requirements preferred
  • Excellent organizational skills with high attention to detail
  • Ability to collaborate effectively with cross-functional teams and communicate complex information to diverse audiences
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with documentation tools
  • Ability to manage multiple assignments and deadlines with guidance
  • Strong research and information gathering skills

INCOG's Benefits:
• Paid vacation days, amount based on tenure, and paid sick time
• 11 observed holidays
• 401(k) plan with company match up to 3.5% of salary, vested immediately
• Choice of health & wellness plans
• FSA and HSA programs
• Dental & vision care
Additional info about INCOG BioPharma Services:
At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.
If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.
INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Qualified applicants must be authorized to work in the United States on a full-time basis. INCOG will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
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