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Tech Policy Jobs in Arizona (NOW HIRING)

QUANTUM COMPUTING, INC.

IT Compliance Analyst

Tempe, AZ

$111K - $130K/yr

... policies and procedures - Establish best practices, standards, and compliance guidelines. Assist in the development and implementation of security policies and procedures ● Customer Security ...

City of Chandler

AI Officer

Chandler, AZ · On-site +1

$129K - $187K/yr

Desired qualifications Master's degree in data science, computer science, public administration, technology policy or related field. Professional certifications relevant to AI, data management ...

New

City of Chandler, AZ

AI Officer

Chandler, AZ · On-site

$129K - $187K/yr

Desired qualifications • Master's degree in data science, computer science, public administration, technology policy or related field. • Professional certifications relevant to AI, data ...

New

Gila, County of (AZ)

IT Systems Administrator

Globe, AZ · On-site

$67K - $84K/yr

... policies, security, and batch files; provides support for various hardware, software, and equipment issues and problems, as well as service or maintenance for server equipment and systems ...

Gila County Arizona

IT Systems Administrator

Globe, AZ · On-site

$67K - $84K/yr

... policies, security, and batch files; provides support for various hardware, software, and equipment issues and problems, as well as service or maintenance for server equipment and systems ...

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

Maintains a professional image and demonstrates and adheres all Trapp Policies and Procedures ... Technology's internal systems, technologies, services, and processes. Success includes:

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Showing results 21-40

All JobsTech Policy JobsTech Policy Jobs in Arizona

Tech Policy information

See Arizona salary details

$49.9K

$94.1K

$109K

How much do tech policy jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tech policy in Arizona is $94,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $108,600.00 per year, depending on experience, location, and employer.

What is a tech policy?

A Tech Policy job involves analyzing, shaping, and advocating for policies that govern technology and its impact on society. Professionals in this field work at the intersection of law, policy, and technology, addressing issues like data privacy, cybersecurity, AI governance, and internet regulation. They may work for governments, think tanks, advocacy groups, or tech companies to influence legislation and regulatory frameworks. Strong analytical, communication, and legal skills are often essential for success in this role.

What are the typical daily responsibilities of someone working in tech policy?

Professionals in Tech Policy often spend their days researching emerging technologies, analyzing proposed legislation or regulations, and drafting policy recommendations or position papers. They may collaborate with government affairs teams, industry groups, and technical experts to ensure policy positions are both informed and practical. Attending hearings, stakeholder meetings, and public forums is also common, allowing them to represent their organization’s interests and stay up to date on the latest policy developments. The role involves a balance of independent research, collaborative projects, and external engagement to drive impactful advocacy and policy outcomes.

What are the key skills and qualifications needed to thrive in the tech policy position, and why are they important?

To thrive in Tech Policy, you need a solid understanding of technology trends, regulatory environments, and public policy, often supported by a degree in law, public policy, or a related field. Familiarity with legal research databases, policy analysis tools, and industry-specific compliance systems is typically required. Strong communication, stakeholder management, and analytical thinking are essential soft skills for success. These abilities enable professionals to effectively advocate for or shape technology policies in alignment with organizational or societal goals.

What are the most commonly searched types of Tech Policy jobs in Arizona?

The most popular types of Tech Policy jobs in Arizona are:

What are popular job titles related to Tech Policy jobs in Arizona?

For Tech Policy jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Tech Policy jobs in Arizona look for?

The top searched job categories for Tech Policy jobs in Arizona are:

What cities in Arizona are hiring for Tech Policy jobs?

Cities in Arizona with the most Tech Policy job openings:

Tech Policy jobs near you
Infographic showing various Tech Policy job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $94,073 per year, or $45.2 per hour.

IT Support Specialist

Diné Development Corporation

Scottsdale, AZ • On-site

Full-time

Posted 10 days ago

Job description

Diné Development Corporation (DDC) is seeking a skilled and customer-focused Information Technology Support Specialist to join the DDC Information Technology team. This position provides front-line technical support for end users across DDC's geographically dispersed offices supporting both remote and in-person technology needs in a professional, timely, and service-oriented manner. This particular position will provide services to Executive leaders out of the Scottsdale, AZ office and will need to provide excellent Customer Service skills / "White glove service".
The ideal candidate has strong troubleshooting skills, excellent written and verbal communication abilities, and hands-on experience supporting Microsoft Windows workstations, Microsoft 365 applications, endpoint devices, user accounts, remote support tools, ticketing systems, and standard IT service management processes. This role is responsible for resolving common end-user technology issues, documenting support activity, maintaining accurate asset and knowledge records, and escalating complex issues to higher support tiers when appropriate.
This position supports DDC's operational, cybersecurity, and compliance objectives by following approved Information Technology policies, processes, procedures, work instructions, and security requirements.
RESPONSIBILITIES:
End-User Technical Support
  • Provide professional, courteous, and timely technical support to end users both locally and remotely.

  • Diagnose, troubleshoot, and resolve hardware, software, operating system, connectivity, printer, peripheral, and general workstation issues.

  • Determine the source and nature of computer malfunctions using approved diagnostic tools, application utilities, system logs, and documented troubleshooting procedures.

  • Install, configure, maintain, and troubleshoot Microsoft Windows workstation operating environments and common business applications.

  • Support Microsoft 365 applications, including Outlook, Word, Excel, Teams, OneDrive, SharePoint, and other approved cloud-based productivity tools.

  • Assist users with access, authentication, application functionality, device configuration, and basic network connectivity issues.

  • Provide clear technical guidance to non-technical users through phone, remote support tools, teleconference, chat, email, and in-person support channels.

  • Validate resolution with the customer and confirm satisfaction before closing support requests.

Endpoint, Hardware, and Software Support
  • Order, receive, image, configure, distribute, install, maintain, and support laptops, desktops, monitors, printers, docking stations, mobile devices, simple network devices, and related peripherals.

  • Adjust, repair, replace, or coordinate replacement of malfunctioning equipment in accordance with approved procedures.

  • Erase, reimage, reinstall, or reconfigure endpoint operating systems and approved business applications as required.

  • Install and maintain approved endpoint software, security tools, remote access tools, and business productivity applications.

  • Identify, isolate, and assist with remediation of suspected malware, virus, endpoint security, or unauthorized software issues using approved tools and escalation procedures.

  • Maintain endpoint configuration standards in alignment with Information Technology policies, cybersecurity requirements, and operational needs.

  • Support endpoint lifecycle activities, including provisioning, refresh, reassignment, return, disposal preparation, and asset record updates.

  • Responsible for maintaining, configuring, and troubleshooting conference room VTC hardware and ensuring stable meeting connections.

Account, Access, and Onboarding Support
  • Create, modify, disable, or remove user accounts and access in accordance with approved onboarding, transfer, and offboarding procedures.

  • Support new hire onboarding activities, including account readiness, endpoint preparation, application access, equipment shipment, and user setup assistance.

  • Support employee termination and offboarding activities, including account disablement, data preservation coordination, equipment recovery, and access removal.

  • Assist with backup or preservation of corporate user account profiles and user data when required by approved process.

  • Follow documented access control procedures and escalate requests that require additional authorization, privileged access, or security review.

  • Support basic troubleshooting for identity, password, multi-factor authentication, remote access, and Microsoft 365 access issues.

Ticketing, Documentation, and Knowledge Management
  • Record, update, and maintain accurate Service Request and Incident records in the DDC ticketing system.

  • Document troubleshooting steps, customer communications, resolution actions, escalation activity, and follow-up items.

  • Provide routine progress updates to customers regarding the status of Service Requests and Incidents.

  • Escalate specialized issues to cybersecurity, systems, network, application, or vendor support teams in accordance with documented procedures.

  • Provide warm transfer handoffs to other support tiers when required to preserve customer experience and service continuity.

  • Author, revise, and update Knowledge articles for recurring issues, known errors, standard fixes, and documented support procedures.

  • Contribute to the improvement of Knowledge Management practices by ensuring repeated incidents and resolved known errors are captured in the appropriate knowledge repository.

IT Service Management and Process Compliance
  • Follow all documented DDC Information Technology policies, processes, procedures, standards, and work instructions.

  • Support ITIL-aligned service management practices, including incident management, service request fulfillment, knowledge management, escalation, asset management, and continual service improvement.

  • Use approved remote access software, endpoint management tools, ticketing systems, and technical support platforms to deliver consistent and secure support.

  • Monitor assigned ticket queues and prioritize work based on urgency, impact, service level expectations, and business need.

  • Identify recurring technology issues and recommend corrective actions, process improvements, automation opportunities, or knowledge updates.

  • Assist with service desk reporting, operational metrics, ticket trend analysis, and development of standardized reports or reporting procedures.

  • Participate in team meetings, service reviews, process improvement discussions, and technology support planning activities.

Asset, Inventory, and Configuration Support
  • Update and maintain accurate asset inventory records for assigned laptops, desktops, peripherals, mobile devices, and related equipment.

  • Track asset assignment, location, ownership, status, lifecycle stage, and return or disposal activity.

  • Support hardware and software inventory validation activities.

  • Assist with configuration management activities by ensuring endpoint and user support records are complete, accurate, and current.

  • Coordinate with procurement, finance, security, facilities, and other internal teams as needed for equipment ordering, receipt, shipment, return, and replacement.

Cybersecurity and Compliance Support
  • Support DDC cybersecurity and compliance objectives by following approved security procedures and reporting suspected cybersecurity events.

  • Assist with endpoint security hygiene, including validation of approved security software, operating system patch readiness, encryption status, and configuration compliance where assigned.

  • Use approved tools and procedures when supporting remote access, endpoint troubleshooting, user identity, and data handling activities.

  • Handle corporate data, user information, and company systems in accordance with applicable DDC information security, privacy, access control, and acceptable use requirements.

  • Support environments where cybersecurity standards such as NIST SP 800-171, CMMC, ISO 20000, ISO 27001, or similar frameworks may be enforced.

  • Escalate suspected security incidents, unauthorized access concerns, malware events, data loss concerns, or policy violations to the appropriate support or cybersecurity team.

Customer Service and Communication
  • Interact professionally with a diverse customer base, including end users, system integrators, network administrators, cybersecurity staff, operational teams, vendors, and business stakeholders.

  • Communicate technical concepts and procedures clearly and concisely to non-technical users.

  • Maintain a professional, service-oriented, and project-aware approach when supporting business users and internal IT customers.

  • Organize assigned work, set priorities, meet deadlines, and follow through on assigned support tasks.

  • Use initiative and independent judgment within established guidelines and procedures.

  • Ensure each assigned task is completed fully, including documentation, validation, customer communication, and ticket closure.
  • Other duties as assigned

QUALIFICATIONS:
  • Bachelor's degree from an accredited college or university, or a minimum of 3 years of relevant information technology support experience.

  • Experience providing end-user technical support in a business, enterprise, government contractor, managed services, or similar professional IT environment.

  • Strong troubleshooting, analytical, and problem-solving skills.

  • Strong written and verbal communication skills, including the ability to explain technical concepts and procedures to non-technical users clearly and effectively.

  • Experience supporting Microsoft Windows workstations and Windows-based personal computers.

  • Experience supporting Microsoft 365 or Office 365 applications, including Outlook, Word, Excel, Teams, OneDrive, and SharePoint.

  • Working knowledge of common workstation components, including operating systems, hardware, software, printers, peripherals, mobile devices, and basic network connectivity.

  • Familiarity with endpoint support concepts, including imaging, software installation, patching support, device configuration, remote troubleshooting, and user profile support.

  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, wired and wireless connectivity, VPN, and remote access.

  • Experience using ticketing systems to document incidents, service requests, troubleshooting activity, escalations, and resolutions.

  • Ability to follow documented policies, processes, procedures, and work instructions.

  • Ability to organize assigned work, prioritize tasks, meet critical deadlines, and complete all details of assigned support activities.

  • Ability to work both independently and collaboratively within a team-oriented IT support environment.

  • Reliability, professionalism, sound judgment, and strong customer service orientation.

  • Ability to pass a standard background check.

PREFERRED QUALIFICATIONS AND SKILLS:
  • Help desk, service desk, desktop support, field support, or technical support experience in a multi-site organization.

  • Experience in an environment where cybersecurity or compliance standards such as NIST SP 800-171, CMMC, ISO 20000, ISO 27001, or similar frameworks are enforced.

  • Experience with ITIL-aligned processes, including incident management, service request fulfillment, escalation, knowledge management, asset management, and continual service improvement.

  • Experience with ServiceNow, Microsoft Project, or similar ticketing, project, or work management platforms.

  • Experience supporting Microsoft Entra ID, Active Directory, group membership, account lifecycle activities, MFA, password resets, and access troubleshooting.

  • Experience with endpoint management tools such as Microsoft Intune, Microsoft Endpoint Configuration Manager, or equivalent platforms.

  • Experience with endpoint security tools, vulnerability remediation support, or endpoint compliance validation.

  • Experience creating and maintaining knowledge articles, support documentation, job aids, and standard operating procedures.

  • Experience developing service desk reports, ticket trend analysis, customer satisfaction reporting, or operational metrics.

  • Experience supporting remote users, distributed offices, and hybrid work environments.

  • Network, endpoint, systems administration, or solution design exposure is a plus.

  • Help Desk Institute Support Center Analyst Certification, CompTIA A+, Network+, Security+ CE, Micro

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