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Tech Helper Jobs in Rochester, NY (NOW HIRING)

Garber Honda

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Porsche Audi Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Acura of Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Caliber Collision

Auto Painter Helper

Macedon, NY · On-site

$15 - $18/hr

Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... Previous collision experience and/or Collision Vo-Tech certification ABILITES/SKILLS/KNOWLEDGE

Best Buy

Geek Squad Installation Helper

Rochester, NY · On-site

$15.75 - $20/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...

Best Buy

Geek Squad Installation Helper (Seasonal)

Victor, NY · On-site

$15.25 - $19.50/hr

As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers ... We bring that to life every day by humanizing and personalizing tech solutions for every stage of ...

WRIGHT WISNER DISTRIBUTING CORP

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

Reports to IT Manager, Operation Manager any issues with handheld and printer 12. Assists the driver as a spotter when truck is backing up. The helper must be outside and at the rear of the truck to ...

WRIGHT WISNER DISTRIBUTING CORP

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

Reports to IT Manager, Operation Manager any issues with handheld and printer 12. Assists the driver as a spotter when truck is backing up. The helper must be outside and at the rear of the truck to ...

Wright Beverage Distributing

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

Reports to IT Manager, Operation Manager any issues with handheld and printer 12. Assists the driver as a spotter when truck is backing up. The helper must be outside and at the rear of the truck to ...

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Tech Helper information

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How much do tech helper jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for tech helper in Rochester, NY is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Tech jobs in Rochester, NY?

The most popular types of Tech jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Tech Helper jobs?

Cities near Rochester, NY with the most Tech Helper job openings:

Tech Helper jobs near you
Infographic showing various Tech Helper job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 17% Part Time, 14% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,351 per year, or $18 per hour.

IT Help Desk

Wellington Steele & Associates

Rochester, NY • On-site

Contractor

Re-posted 11 days ago

Job description

Overview

Job Title: IT Help Desk

Location: Victor, NY (Onsite)

Employment Type: 6-month contract to hire

Hours: Monday - Friday (7:30 am - 4 pm)

About the Company

Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.

Overview

Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.

Responsibilities

Key Responsibilities

  • Provide first-line technical support via phone, email, and in person
  • Troubleshoot hardware, software, and network-related issues
  • Support user accounts, password resets, and permissions in Active Directory
  • Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
  • Set up and configure desktops, laptops, and peripherals
  • Escalate more complex issues as needed
  • Document tickets, resolutions, and processes
  • Deliver strong customer service to internal users
Qualifications

Required Skills & Qualifications

  • Experience or exposure to Active Directory (user management, resets, permissions)
  • Basic knowledge of Cisco networking (switches, routers, connectivity)
  • Comfortable handling phone support and interacting with users daily
  • Strong communication and customer service skills
  • Ability to work onsite and support users face-to-face
  • Basic understanding of Windows environments and IT fundamentals

Preferred

  • CompTIA A+, Network+, or similar certifications
  • Internship or help desk experience
  • Experience with ticketing systems
Employment Type: OTHER

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