IT Support Analyst
$37 - $45/hr
Our mission is to align people, processes, and technologies to help clients enhance communication, optimize performance, and modernize their operations. Using business architecture methodology and ...
IT Support Analyst
$37 - $45/hr
Our mission is to align people, processes, and technologies to help clients enhance communication, optimize performance, and modernize their operations. Using business architecture methodology and ...
Our team is driven by a shared mission to develop scalable, reliable geothermal power that can help ... Technologies is an equal-opportunity employer committed to fostering an inclusive and barrier-free ...
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Our team is driven by a shared mission to develop scalable, reliable geothermal power that can help ... Technologies is an equal-opportunity employer committed to fostering an inclusive and barrier-free ...
Our team is driven by a shared mission to develop scalable, reliable geothermal power that can help ... Technologies is an equal-opportunity employer committed to fostering an inclusive and barrier-free ...
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Our team is driven by a shared mission to develop scalable, reliable geothermal power that can help ... Technologies is an equal-opportunity employer committed to fostering an inclusive and barrier-free ...
IT Specialist III
Edmonton, AB · On-site
CA$110K/yr
Support for Windows server infrastructure not handled by the Help Desk. * Maintenance and support of IT Infrastructure. * Proactively review ACS Service offerings. Identify and implement process ...
IT Specialist III
Edmonton, AB · On-site
CA$110K/yr
Support for Windows server infrastructure not handled by the Help Desk. * Maintenance and support of IT Infrastructure. * Proactively review ACS Service offerings. Identify and implement process ...
With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world. As an IT Business Analyst, you will be embedded within ...
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With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world. As an IT Business Analyst, you will be embedded within ...
With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world. As an IT Business Analyst, you will be embedded within ...
Quick apply
With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world. As an IT Business Analyst, you will be embedded within ...
That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create ...
That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create ...
The IT Portfolio Lead in ourStrategy and Performance Departmentwillbe responsible forbuilding ... Facilitate Portfolio level execution, escalate impediments, manageriskand help drivethe ...
The IT Portfolio Lead in ourStrategy and Performance Departmentwillbe responsible forbuilding ... Facilitate Portfolio level execution, escalate impediments, manageriskand help drivethe ...
IT System Administrator
Calgary, AB · On-site
Experience in an IT support, helpdesk, or junior system administration role with a strong focus on Level 2 support. * Technical Proficiency: Hands-on administration experience with Microsoft 365 ...
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IT System Administrator
Calgary, AB · On-site
Experience in an IT support, helpdesk, or junior system administration role with a strong focus on Level 2 support. * Technical Proficiency: Hands-on administration experience with Microsoft 365 ...
IT System Administrator
Calgary, AB · On-site
Experience in an IT support, helpdesk, or junior system administration role with a strong focus on Level 2 support. * Technical Proficiency: Hands-on administration experience with Microsoft 365 ...
Quick apply
IT System Administrator
Calgary, AB · On-site
Experience in an IT support, helpdesk, or junior system administration role with a strong focus on Level 2 support. * Technical Proficiency: Hands-on administration experience with Microsoft 365 ...
Information Technology Audit Manager
CA$84K - CA$134K/yr
Leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational ...
Information Technology Audit Manager
CA$84K - CA$134K/yr
Leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational ...
Working closely with business and technology stakeholders, you will help define secure, scalable, and sustainable solutions that support Enbridge's strategic objectives and enterprise architecture ...
Working closely with business and technology stakeholders, you will help define secure, scalable, and sustainable solutions that support Enbridge's strategic objectives and enterprise architecture ...
Job Title - Tech Services Engineer/Technologist Department - Technical Services Reports to ... Help to promote safe work practices and higher standards of performance * Support and uphold HS&E ...
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Job Title - Tech Services Engineer/Technologist Department - Technical Services Reports to ... Help to promote safe work practices and higher standards of performance * Support and uphold HS&E ...
Job Title - Tech Services Engineer/Technologist Department - Technical Services Reports to ... Help to promote safe work practices and higher standards of performance * Support and uphold HS&E ...
Quick apply
Job Title - Tech Services Engineer/Technologist Department - Technical Services Reports to ... Help to promote safe work practices and higher standards of performance * Support and uphold HS&E ...
Job Title - Tech Services Engineer/Technologist Department - Technical Services Reports to ... Help to promote safe work practices and higher standards of performance * Support and uphold HS&E ...
Quick apply
Job Title - Tech Services Engineer/Technologist Department - Technical Services Reports to ... Help to promote safe work practices and higher standards of performance * Support and uphold HS&E ...
WMS Analyst - Global Warehouse Technology This is an Onsite Position at the Calgary HelloFresh ... Help maintain the deployment, support and service coordination for associated hardware devices like ...
WMS Analyst - Global Warehouse Technology This is an Onsite Position at the Calgary HelloFresh ... Help maintain the deployment, support and service coordination for associated hardware devices like ...
The ideal candidate is a practical, security-minded IT leader who enjoys solving problems, improving processes, supporting users, and helping the business get more value from technology. They should ...
New
The ideal candidate is a practical, security-minded IT leader who enjoys solving problems, improving processes, supporting users, and helping the business get more value from technology. They should ...
New
As a key member of the ITS leadership team, you will help shape technology strategy, guide critical technology investments, ensure operational resilience, and lead a multidisciplinary team ...
As a key member of the ITS leadership team, you will help shape technology strategy, guide critical technology investments, ensure operational resilience, and lead a multidisciplinary team ...
IT Solutions Architect
Calgary, AB · Hybrid
IT Solutions Architect From our Calgary HQ to our teams in Edmonton, Red Deer, and the Okanagan ... Paid training and development to help you level up. * Make Your Mark: We're a flat organization ...
IT Solutions Architect
Calgary, AB · Hybrid
IT Solutions Architect From our Calgary HQ to our teams in Edmonton, Red Deer, and the Okanagan ... Paid training and development to help you level up. * Make Your Mark: We're a flat organization ...
IT Solutions Architect
Calgary, AB · On-site
IT Solutions Architect From our Calgary HQ to our teams in Edmonton, Red Deer, and the Okanagan ... Paid training and development to help you level up. * Make Your Mark: We're a flat organization ...
Quick apply
IT Solutions Architect
Calgary, AB · On-site
IT Solutions Architect From our Calgary HQ to our teams in Edmonton, Red Deer, and the Okanagan ... Paid training and development to help you level up. * Make Your Mark: We're a flat organization ...
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Job description
Charter is an awardwinning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices across Canada, Charter delivers innovative IT solutions, managed services, project delivery, consulting, and staff augmentation expertise to organizations nationwide. Our mission is to align people, processes, and technologies to help clients enhance communication, optimize performance, and modernize their operations. Using business architecture methodology and humancentered design, we guide clients through successful digital transformations, uncover new opportunities, and accelerate growth.
Position Summary
We are seeking a skilled and customer-focused IT Support Analyst to provide technical support and maintain the stability, security, and performance of our IT infrastructure. The successful candidate will be responsible for troubleshooting and supporting end-user devices, desktop and laptop computers, Microsoft 365 services, network infrastructure, virtualization platforms, and security appliances. This role requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional customer service.
Key Responsibilities
- Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and business applications.
- Troubleshoot hardware, software, operating system, network connectivity, and Microsoft 365 issues.
- Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
- Manage user accounts, permissions, licensing, and access requests.
- Support and troubleshoot Juniper network infrastructure, including switches, routers, wireless networks, VPNs, and VLANs.
- Administer and maintain Hyper-V virtual environments, virtual machines, backups, and disaster recovery processes.
- Support Palo Alto firewalls, VPNs, security policies, and vulnerability remediation activities.
- Perform system maintenance, patch management, monitoring, and IT asset lifecycle management.
- Document incidents, resolutions, and technical procedures while escalating complex issues as required.
Qualifications
- Diploma or degree in Information Technology, Computer Science, or a related field.
- 3+ years of experience in IT support, help desk, or infrastructure support.
- Hands-on experience with Windows environments, Microsoft 365, Hyper-V, Juniper networking, and Palo Alto firewalls.
- Knowledge of Active Directory, Microsoft Entra ID, TCP/IP, DNS, DHCP, VPNs, and VLANs.
- Strong troubleshooting, analytical, organizational, and customer service skills.
- Excellent verbal and written communication skills with the ability to manage multiple priorities.
About Charter
Sourced by ZipRecruiter
Industry
Technology, communication and media
Company size
11 - 50 Employees
Headquarters location
New York, NY, US
Year founded
2020