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Tech Helper Jobs in Alberta (NOW HIRING)

VC3

IT Help Desk Technician - Level 1

Calgary, AB · On-site

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also ...

VC3

IT Help Desk Technician - Level 2

Calgary, AB

Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client ...

VC3

IT Help Desk Technician - Level 2

Calgary, AB · On-site

Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client ...

CEDA

Welders Helper

Bonnyville, AB · On-site

We help industries thrive by delivering reliable industrial and environmental services that ... Powered by cutting-edge technologies, CEDA provides more than 120 specialized services and cost ...

U-Haul

Shop Helper

Calgary, AB

As a U-Haul Shop Helper, you will use U-Haul Company's proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you need to succeed and grow, so if you want ...

Marmon

Camrose- Operator/Helper

Camrose, AB · On-site

CA$28.87/hr

We invest in our people, promote from within, and use innovative, safety-focused technology to keep ... help ensure the safe movement and placement of railcars. This is an entry-level opportunity with ...

New

NorQuest College

IT Support Desk Analyst

Edmonton, AB

CA$48K - CA$63K/yr

We are seeking someone with great customer service and communication skills to help our students ... The IT Support Desk Analyst is the single point of contact for end users regarding issues ...

A&A Business Consulting

Help Desk Intern

Calgary, AB

Help Desk InternAbout UsAt Contego, we help organizations work smarter by providing enterprise ... Support IT infrastructure projects for clients upon request such as Office 365 implementations, as ...

London Drugs Limited

TECH Specialist

Lethbridge, AB · On-site

Do you like meeting new people, and helping them understand this ever changing world of technology? If so, you could be just the person we're looking for! The London Drugs team is on the hunt for ...

Tetra Tech

CADD Technologist

Calgary, AB

CA$70K - CA$90K/yr

Tetra Tech is adding a CADD Technologist to our Transportation Airports team based in Calgary, AB ... Help ensure deliverables meet project deadlines, quality standards, and company procedures.

Recruitment Partners

Director of IT

Edmonton, AB · On-site

Director of IT Our Edmonton-based Client is searching for a Director of IT who reports directly to ... Help desk experience required; familiarity with Jira help desk ticketing software is a strong asset

VC3

IT Service Desk Technician, Level 3

Calgary, AB

Description Are you a driven IT professional with strong technical skills and a proven track record for maintaining positive client relationships? Do you possess sound judgment with the ability to ...

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Tech Helper information

What are the most commonly searched types of Tech jobs in Alberta? The most popular types of Tech jobs in Alberta are:
What cities in Alberta are hiring for Tech Helper jobs? Cities in Alberta with the most Tech Helper job openings:
Tech Helper jobs near you
Infographic showing various Tech Helper job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Help Desk Technician - Level 1

VC3

Calgary, AB • On-site

Full-time

Re-posted 26 days ago

Job description

Description
Are you passionate about IT? Do you enjoy working in a customer service setting? Do you excel in a fast-paced and dynamic work environment?
Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by:  Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.
Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently
Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.
Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.
Our Noble Promise - “Developing Growth Minded People” - Is the driving force behind our values and why we do what we do.
Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also responsible to respond to client inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a defined scope of support.

Key Responsibilities
  • Provide end user support to inbound phone requests from CVS clients.
  • Triage inbound service requests from CVS clients and determine the appropriate course of action to resolve the issue.
  • Use the “Issue identification” model to identify problems with client computers.
  • Install, modify and repair computer hardware & software.
  • Run diagnostic programs to resolve computer problems.
  • Tier 1 server & Network device management. (Connectivity issues & New user setup)
  • Resolve technical problems with WAN & LAN issues
  • Follow-up with clients to assure issue resolution
  • Escalate out of scope issues to ROC II team.
  • Train and educate CompuVision clients on technical standards.
Additional Responsibilities:

  • Maintain accurate and up to date documentation through the change management process.
  • Maintain accurate and real time up to date timesheets.
  • Attend monthly training & team meetings as required.
  • Participate in the on-call rotation (1 week every 3-4 months

Skills Knowledge and Expertise

  • At least 1-year practical experience in a technical support position or recent technical education experience in a post-secondary environment.
  • At least 1-year demonstrated experience managing & working with the following technologies:
    • Windows 7, 8, & 10
    • Microsoft Office Suite (2010 & Newer)
      • Windows Server 2008 R2, 2012 R2, 2016
  • Active Directory
  • DHCP
  • DNS
  • Terminal Services
  • Microsoft Exchange 2007, 2010, 2013
  • Office 365
Thank you for your interest in CompuVision. We appreciate all applications; however, only those candidates selected for an interview will be contacted.