Team Lead & IT Service Desk Specialist Location: On-site - Fort Lauderdale, FL THE ROLE: The Team Lead & IT Service Desk Specialist is a hands-on, first-line supervisory role based in the U.S. and ...
Team Lead & IT Service Desk Specialist Location: On-site - Fort Lauderdale, FL THE ROLE: The Team Lead & IT Service Desk Specialist is a hands-on, first-line supervisory role based in the U.S. and ...
IT Service Desk
San Jose, CA · On-site
$40/hr
The IT Service Desk / Technical Support Engineer will be responsible for providing Level 1 and Level 2 technical support to internal users for enterprise applications and IT services. The role ...
IT Service Desk
San Jose, CA · On-site
$40/hr
The IT Service Desk / Technical Support Engineer will be responsible for providing Level 1 and Level 2 technical support to internal users for enterprise applications and IT services. The role ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
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IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Service Desk Manager
Chicago, IL · On-site
SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end ...
IT Service Desk Manager
Chicago, IL · On-site
SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end ...
IT Help Desk
Richburg, SC · On-site
Job Title IT Help Desk Department: Information Technology (IT) FLSA Status: Non-Exempt Location: Chester, SC Shift: Night Shift Summary: The IT Help Desk position is responsible for providing ...
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IT Help Desk
Richburg, SC · On-site
Job Title IT Help Desk Department: Information Technology (IT) FLSA Status: Non-Exempt Location: Chester, SC Shift: Night Shift Summary: The IT Help Desk position is responsible for providing ...
Red Cup IT is seeking an IT Service Desk Manager to oversee the daily operations of their IT service desk. The role involves managing a team of service desk analysts, ensuring timely support for ...
Red Cup IT is seeking an IT Service Desk Manager to oversee the daily operations of their IT service desk. The role involves managing a team of service desk analysts, ensuring timely support for ...
IT Service Desk Analyst
San Antonio, TX · On-site
Job Title: IT Service Desk Analyst Location: San Antonio, TX 78257 Mode : Contract (6+ Months) Onsite Position Overview: The Service Desk Analyst is responsible for providing first-level support to ...
IT Service Desk Analyst
San Antonio, TX · On-site
Job Title: IT Service Desk Analyst Location: San Antonio, TX 78257 Mode : Contract (6+ Months) Onsite Position Overview: The Service Desk Analyst is responsible for providing first-level support to ...
IT Service Desk Manager
Chicago, IL · On-site
SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end ...
IT Service Desk Manager
Chicago, IL · On-site
SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end ...
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
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Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
IT Service Desk Analyst
Lansdale, PA · On-site
$26 - $29/hr
Our client is currently seeking an experienced IT Service Desk Technician to join our IT Service Desk team reporting to the IT Service Desk Manager. The IT Service Desk hours of operation are 7 a.m ...
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IT Service Desk Analyst
Lansdale, PA · On-site
$26 - $29/hr
Our client is currently seeking an experienced IT Service Desk Technician to join our IT Service Desk team reporting to the IT Service Desk Manager. The IT Service Desk hours of operation are 7 a.m ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
Tampa, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
Tampa, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Quick apply
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Quick apply
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
IT Service Desk Lead
Denver, CO · On-site
$75K - $100K/yr
IT Service Desk Lead Reports to: SVP of Technology Location: Lakewood, CO; on-site Monday - Friday Status: Full-time, Exempt Salary Range: $75,000 - $100,000 annually About the Role Bloom Healthcare ...
IT Service Desk Lead
Denver, CO · On-site
$75K - $100K/yr
IT Service Desk Lead Reports to: SVP of Technology Location: Lakewood, CO; on-site Monday - Friday Status: Full-time, Exempt Salary Range: $75,000 - $100,000 annually About the Role Bloom Healthcare ...
Tech Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do tech desk jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for tech desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is a tech desk?
A Tech Desk, also known as an IT help desk or technical support desk, is a service point where users can receive assistance with technology-related issues. The Tech Desk typically handles troubleshooting, resolving software or hardware problems, and providing guidance on using company technology. Tech Desk staff may offer support in person, over the phone, or via online chat. Their goal is to ensure technology works smoothly for all users, minimizing downtime and improving productivity.
What are the key skills and qualifications needed to thrive as a tech desk specialist?
To thrive as a Tech Desk specialist, you need strong troubleshooting skills, a solid understanding of computer hardware/software, and often a degree or certification in IT support or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and knowledge of operating systems such as Windows and macOS are typically required. Excellent customer service, patience, and effective communication help you resolve issues efficiently and build trust with users. These skills ensure timely technical support, minimize downtime, and improve overall user satisfaction within an organization.
What are some typical daily challenges faced by professionals working at the tech desk, and how can they effectively manage them?
Tech desk professionals often encounter challenges such as troubleshooting a wide variety of technical issues under tight time constraints, balancing multiple support requests simultaneously, and communicating complex technical solutions to non-technical users. Effective management includes prioritizing tasks based on urgency, maintaining clear documentation, and leveraging team collaboration to share knowledge and expertise. Developing strong problem-solving and communication skills is essential for success in this fast-paced, customer-oriented environment.
What is the difference between Tech Desk vs Help Desk Technician?
| Aspect | Tech Desk | Help Desk Technician |
|---|---|---|
| Credentials | IT certifications (CompTIA A+, Network+) | IT certifications (CompTIA A+, Network+) |
| Work Environment | Corporate, retail, or service settings; on-site or remote | Help desk support; call centers, on-site or remote |
| Industry Usage | IT support, technical assistance, troubleshooting | Customer support, technical troubleshooting |
| Common Search/Comparison | Tech Desk | Help Desk Technician |
Both Tech Desk and Help Desk Technician roles involve troubleshooting and technical support, often requiring similar certifications. Tech Desk positions may focus more on hardware and network issues within organizations, while Help Desk Technicians typically handle customer inquiries and software problems. The roles overlap significantly, but Tech Desk roles often involve more technical problem-solving in a corporate environment.
More about Tech Desk jobs
What cities are hiring for Tech Desk jobs?
Cities with the most Tech Desk job openings:
What states have the most Tech Desk jobs?
States with the most job openings for Tech Desk jobs include:
What are popular job titles related to Tech Desk jobs?
For Tech Desk jobs, the most frequently searched job titles are:
Team Lead & IT Service Desk Specialist
Fort Lauderdale, FL • On-site
IGEL Technology GmbH
Full-time
Posted 23 days ago
Job description
Position: Team Lead & IT Service Desk Specialist
Location: On-site - Fort Lauderdale, FL
THE ROLE: The Team Lead & IT Service Desk Specialist is a hands-on, first-line supervisory role based in the U.S. and part of IGEL's international IT department. Reporting to the global Manager IT Service Desk, this position directly supervises two IT Service Desk Specialists and is accountable for their day-to-day leadership, performance management, coaching, development, work allocation, scheduling, and team service delivery.
The Team Lead also remains actively involved in IT service desk operations, including maintaining and monitoring computer systems and networks through an international ticketing system, providing onsite and remote support, supporting special events, performing employee check-ins and check-outs, managing user access, helping ensure IT compliance and security, and contributing to IT department projects. This role serves as the primary local escalation point for the team while partnering with the Manager IT Service Desk on broader priorities, standards, and people matters.
Location: On-site - Fort Lauderdale, FL
THE ROLE: The Team Lead & IT Service Desk Specialist is a hands-on, first-line supervisory role based in the U.S. and part of IGEL's international IT department. Reporting to the global Manager IT Service Desk, this position directly supervises two IT Service Desk Specialists and is accountable for their day-to-day leadership, performance management, coaching, development, work allocation, scheduling, and team service delivery.
The Team Lead also remains actively involved in IT service desk operations, including maintaining and monitoring computer systems and networks through an international ticketing system, providing onsite and remote support, supporting special events, performing employee check-ins and check-outs, managing user access, helping ensure IT compliance and security, and contributing to IT department projects. This role serves as the primary local escalation point for the team while partnering with the Manager IT Service Desk on broader priorities, standards, and people matters.