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Tech Desk Jobs (NOW HIRING)

Lifepoint Health

Nurse Technician

Vernal, UT · On-site

$17.50 - $22.25/hr

Manages the tech desk; supports nursing/physician staff and department throughput. * Documents care and activities per unit standards. * Participates in performance improvement and required education ...

Lifepoint Health

Nurse Technician

Vernal, UT · On-site

$17.50 - $22.25/hr

Manages the tech desk; supports nursing/physician staff and department throughput. * Documents care and activities per unit standards. * Participates in performance improvement and required education ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Trulieve

IT Service Desk Tech 3

Tallahassee, FL · On-site

Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Supervisor Site Hours: 40+ Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is ...

Trulieve

IT Service Desk Tech 1

Tallahassee, FL · On-site

Service Desk Tech 1 Department: Information Technology Reports to: Service Desk Manager Site Hours: 40+ Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is a role that ...

System Soft Technologies

IT Service Desk Support

Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS (Windows 10/11) * Microsoft Office 365 * Basic networking (VPN, DNS, IP concepts) Experience with ticketing ...

PHMC

IT Service Desk Lead

Philadelphia, PA · On-site

The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service Desk ...

PHMC

IT Service Desk Lead

Philadelphia, PA · On-site

The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service Desk ...

Pioneer Technology

Be Seen First

IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving customers with issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide effective end user support and ...

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

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How much do tech desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tech desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a tech desk?

A Tech Desk, also known as an IT help desk or technical support desk, is a service point where users can receive assistance with technology-related issues. The Tech Desk typically handles troubleshooting, resolving software or hardware problems, and providing guidance on using company technology. Tech Desk staff may offer support in person, over the phone, or via online chat. Their goal is to ensure technology works smoothly for all users, minimizing downtime and improving productivity.

What are the key skills and qualifications needed to thrive as a tech desk specialist?

To thrive as a Tech Desk specialist, you need strong troubleshooting skills, a solid understanding of computer hardware/software, and often a degree or certification in IT support or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and knowledge of operating systems such as Windows and macOS are typically required. Excellent customer service, patience, and effective communication help you resolve issues efficiently and build trust with users. These skills ensure timely technical support, minimize downtime, and improve overall user satisfaction within an organization.

What are some typical daily challenges faced by professionals working at the tech desk, and how can they effectively manage them?

Tech desk professionals often encounter challenges such as troubleshooting a wide variety of technical issues under tight time constraints, balancing multiple support requests simultaneously, and communicating complex technical solutions to non-technical users. Effective management includes prioritizing tasks based on urgency, maintaining clear documentation, and leveraging team collaboration to share knowledge and expertise. Developing strong problem-solving and communication skills is essential for success in this fast-paced, customer-oriented environment.

What is the difference between Tech Desk vs Help Desk Technician?

AspectTech DeskHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentCorporate, retail, or service settings; on-site or remoteHelp desk support; call centers, on-site or remote
Industry UsageIT support, technical assistance, troubleshootingCustomer support, technical troubleshooting
Common Search/ComparisonTech DeskHelp Desk Technician

Both Tech Desk and Help Desk Technician roles involve troubleshooting and technical support, often requiring similar certifications. Tech Desk positions may focus more on hardware and network issues within organizations, while Help Desk Technicians typically handle customer inquiries and software problems. The roles overlap significantly, but Tech Desk roles often involve more technical problem-solving in a corporate environment.

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Cities with the most Tech Desk job openings:

What states have the most Tech Desk jobs?

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What are popular job titles related to Tech Desk jobs?

For Tech Desk jobs, the most frequently searched job titles are:

Tech Desk jobs near you
Infographic showing various Tech Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

AV Support Technician

Saint Paul, MN • On-site

University of St Thomas
Education • 1 - 5K employees
Learn more about University of St Thomasexternal

Other

Posted 22 days ago

University Of St. Thomas (Minnesota) rating

8.1

Company rating: 8.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

OVERVIEW
JOB SUMMARY:
  • You will provide valuable assistance to faculty, staff, students and university guests with audio-visual (AV) technology and sometimes web conferencing (Zoom), primarily in classrooms and sometimes in event spaces.
  • Opportunity to assist with AV for events.
  • On-the-job experience and mentoring is provided by full-time staff and experienced student technician peers to hone your ability to understand, use and troubleshoot AV technology.
  • Assist with AV maintenance, upgrades, installations and inventory control projects.
  • Collaborative problem-solving using Microsoft Teams and our ticket system (TDX) to manage AV requests for assistance and break/fix incidents.
  • Participate in a mutually supportive environment with students who work at the Tech Desk, as well as student techs who primarily support events.

ESSENTIAL FUNCTIONS:
  • Quickly respond to and manage classroom (and occasionally event) technology emergencies, initiating follow up as needed in some instances
  • Assist users with classroom and event space technology by appointment
  • Assist full-time AV staff with monitoring and maintaining AV technology
  • Hang (and remove) large flat panel displays, and projectors.
  • Troubleshoot and install: AV switchers and control system hardware, PCs connected to AV systems, and AV peripherals.

For Questions please reach out to Tim Silverthorn at tasilverthor@stthomas.edu
QUALIFICATIONS
TRANSFERABLE SKILLS
  • Use and develop strong written and verbal communication skills
  • Previous customer service experience helpful
  • Collaborative problem-solving within a mutually supportive team framework
  • Using an array of electronic systems to conduct, track and document work, as well as collaborate with tech colleagues
  • Using situational awareness and judgement
  • Ability to work independently
  • Practicing troubleshooting fundamentals
  • Learning AV systems and components
  • Previous experience with AV equipment/support and/or networked equipment a plus
  • Ability to occasionally lift 50 lbs to chest height (some flat panel displays weigh 100+ lbs, but would lifted by 2-3 staff working together, so never exceeds 50 lbs per person lifting) - is a plus

What University Of St. Thomas (Minnesota) employees say

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