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Tech Connect Chat Support Jobs in Remote, OR (NOW HIRING)

Lancesoft INC

Radiation Therapist - Oncology

Coos Bay, OR · On-site

$40 - $64/hr

... Technology * American Heart Association Healthcare Provider Basic Life Support (BLS) Benefits ... We are driven to use the power of our global network to connect businesses with the right people ...

Veeco Instruments, Inc.

Sr. Field Service Engineer

OR · On-site +1

... connect the world, and improve the human experience. Along with the world's leading technology ... We are seeking a Senior Field Service Engineer (Level 4) to support Ion Beam Deposition (IBD ...

Veeco Instruments, Inc.

Sr. Cybersecurity Engineer

OR · On-site +1

$121K - $153K/yr

... connect the world, and improve the human experience. Along with the world's leading technology ... Overview At Veeco Instruments, cybersecurity isn't a support function-it's a strategic capability ...

Veeco Instruments, Inc.

Sr. Cybersecurity Engineer

OR · Remote

... connect the world, and improve the human experience. Along with the world's leading technology ... Overview At Veeco Instruments, cybersecurity isn't a support function-it's a strategic capability ...

Advantage Dental

Pediatric Dentist

Roseburg, OR

Let's connect to discuss our opportunities. We will be adding a Pediatric Dentist that shares our ... We provide the necessary support for our providers to be successful. While you focus on patient ...

Advantage Dental

General Dentist

Roseburg, OR

$800/day

Let's connect to discuss our opportunities. We will be adding a Dentist that shares our passion for ... We provide the necessary support for our providers to be successful. While you focus on patient ...

Advantage Dental

General Dentist

Roseburg, OR · On-site

$800 - $1.1K/day

Let's connect to discuss our opportunities. We will be adding a Dentist that shares our passion for ... We provide the necessary support for our providers to be successful. While you focus on patient ...

Advantage Dental

General Dentist

Sutherlin, OR

Let's connect to discuss our opportunities. We will be adding a Dentist that shares our passion for ... We provide the necessary support for our providers to be successful. While you focus on patient ...

Advantage Dental

General Dentist

Gold Beach, OR

Let's connect to discuss our opportunities. We will be adding a Dentist that shares our passion for ... We provide the necessary support for our providers to be successful. While you focus on patient ...

Advantage Dental

General Dentist

Sutherlin, OR · On-site

$180K - $220K/yr

Let's connect to discuss our opportunities. We will be adding a Dentist that shares our passion for ... We provide the necessary support for our providers to be successful. While you focus on patient ...

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Showing results 1-20

All JobsTech Connect Chat Support JobsTech Connect Chat Support Jobs in Remote, OR

Tech Connect Chat Support information

See Remote, OR salary details

$27K

$43.4K

$65.9K

How much do tech connect chat support jobs pay per year?

As of Jun 17, 2026, the average yearly pay for tech connect chat support in Remote, OR is $43,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Tech Connect Chat Support role, and how can they be managed?

In a Tech Connect Chat Support role, one of the most common challenges is efficiently handling multiple customer conversations simultaneously while maintaining a high standard of service. Additionally, resolving complex technical issues without the benefit of voice communication can require extra patience and clear written communication. Team members often rely on strong collaboration, using internal knowledge bases and escalation procedures when necessary. Staying organized and continuously updating technical knowledge can help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a Tech Connect Chat Support specialist, and why are they important?

To thrive as a Tech Connect Chat Support specialist, you need strong troubleshooting abilities, a solid understanding of relevant technical products or services, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and live chat platforms is usually required. Excellent written communication, patience, and problem-solving skills help build rapport and resolve customer issues efficiently. These competencies ensure timely, accurate support and high customer satisfaction in a fast-paced digital environment.

What is Tech Connect Chat Support?

Tech Connect Chat Support is a customer service role focused on assisting users with technical issues, questions, or troubleshooting through online chat platforms. Professionals in this position help customers resolve software or hardware problems, provide product guidance, and ensure a positive support experience. They often use real-time messaging to communicate, aiming to quickly and accurately address user concerns. This role requires strong technical knowledge, communication skills, and the ability to multitask in a fast-paced environment.
What are popular job titles related to Tech Connect Chat Support jobs in Remote, OR? For Tech Connect Chat Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Tech Connect Chat Support jobs in Remote, OR look for? The top searched job categories for Tech Connect Chat Support jobs in Remote, OR are:
Tech Connect Chat Support jobs near you
Infographic showing various Tech Connect Chat Support job openings in Remote, OR as of June 2026, with employment types broken down into 3% As Needed, 77% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,437 per year, or $20.9 per hour.
Customer Service Representative

Customer Service Representative

Douglas Fast Net

Roseburg, OR • On-site

$22.79/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Douglas Fast Net is a leading provider of high-speed fiber internet in Douglas, Lane and Coos County. We are looking for a dedicated and professional Customer Service Representative(CSR). As a CSR, you will support DFN's customers in-person, over the phone, and via email and chat. You should apply if you have at least one year of previous customer service experience, especially in an office or sales setting, and enjoy working with people both internal and external to an organization.
Why work at DFN?
At DFN, we strive to take care of our employees on and off the job.
Just to highlight a few of our amazing benefits
  • We offer a 200% 401(k) match capping at 9%
  • 100% employer paid medical, dental, and vision plans plan for employees with affordable dependent coverage options.
  • Free 1 Gig high speed fiber internet service if you live within our service territory.
  • PTO package and 10 paid holidays including two days off for your birthday.

See what it's like to work at DFN
We expect every employee to embody these values at DFN-
  • Commitment: You bring energy, loyalty, and perseverance to every interaction.
  • Leadership: You communicate clearly and motivate others by example.
  • Pride: You take pride in delivering service that goes above expectations.
  • Tenacity: You don't stop until the customer is taken care of, completely

POSITION PURPOSE: As a Customer Service Representative, you play a pivotal role in creating exceptional experiences that reflect our promise to be 100% local, customer-first, and dedicated to enhancing lives. At DFN, we don't just connect people to the internet, we empower people through meaningful connections. You will serve as a friendly and knowledgeable front-line resource for customers, supporting them with new services, billing, troubleshooting, and more, all with a heart for service and a standard of excellence.
ESSENTIAL FUNCTIONS:
  • Welcome customers to our office with warmth, professionalism, and a desire to help.
  • Answer incoming calls on a multi-line system with courtesy and clarity.
  • Assist customers in selecting and ordering services; provide recommendations that best suit their needs.
  • Effectively utilize sales and upsell techniques to introduce additional services.
  • Process new service requests, trouble tickets, and updates accurately using SIS and other systems.
  • Accept and post payments, address billing inquiries, and balance daily cash drawer.
  • Monitor and respond to customer service queues, ensuring timely follow-up and resolution.
  • Troubleshoot basic technical issues with customers or direct them appropriately.
  • Schedule installations and service calls in a way that is both customer-focused and efficient.
  • Collaborate on marketing and advertising campaigns as requested.
  • Support community initiatives, promotions, and events that align with DFN's local-first approach.
  • Participate in special projects and contribute to continuous improvement of processes and customer experiences.
  • This job description covers the most crucial key and supplemental duties performed in the position, but does not include other occasional work, which may be similar, related to, or a logical assignment for the position. Other projects will be assigned as needed.

QUALIFICATIONS:
  • High School Diploma or equivalent required.
  • Must be proficient in a variety of Microsoft Office applications as well as company specific software.
  • Must be able to effectively communicate with a variety of customers verbally as well as written forms.
  • Must be able to thrive in a busy, multifaceted office environment.
  • Must be detail-oriented and able to maintain a high level of accuracy with data entry.
  • Must maintain a high level of professionalism when dealing with all customers, internal departments, and vendors.
  • Ability to communicate effectively, both orally and in writing employing de-escalation techniques when needed.
  • DFN is a drug free workplace, all employees are required to successfully complete a pre-employment drug screening as well as any random or for-cause testing while employed.

Apply