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Tech Communications Jobs in Raleigh, NC (NOW HIRING)

ScottMadden

IT Operations Analyst

Raleigh, NC · On-site

Ability to communicate technical concepts clearly to non-technical users * Experience coordinating with vendors and managed service providers * Knowledge of IT security, identity management, and ...

Epic Games

Communications Director

Cary, NC · On-site

Whether it's building award-winning games or crafting engine technology that enables others to make ... COMMUNICATIONS What We Do The Epic Communications team advances the company's narrative and ...

Analogdevices

Communications System Architect

Durham, NC · On-site

$149K - $216K/yr

ADI combines analog, digital, AI, and software technologies into solutions that combat climate ... We have an opportunity for a highly motivated Communications Systems Architect to define and ...

Analog Devices

Communications System Architect

Durham, NC · On-site

$149K - $216K/yr

ADI combines analog, digital, AI, and software technologies into solutions that combat climate ... We have an opportunity for a highly motivated Communications Systems Architect to define and ...

Xylem

Marketing Communications Manager

Morrisville, NC · On-site

As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem ... The Role Xylem is looking for a Marketing Communications Manager to lead messaging and campaigns ...

kennedyjc

Director of Communications

Raleigh, NC · Hybrid

$165K - $185K/yr

Leverage technology and data to modernize internal communications and enhance employee experience in a distributed work environment. External Communications & Thought Leadership * Craft and activate ...

Fujifilm

Internal Communications Specialist

Durham, NC · On-site

Fluency in communications tools and technology such as Canva, Contact, etc. Preferred Requirements * Experience working in a matrixed environment and operate within a complex, fast-paced and changing ...

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Tech Communications information

See Raleigh, NC salary details

$10

$28

$51

How much do tech communications jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for tech communications in Raleigh, NC is $28.99, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $33.89 per hour, depending on experience, location, and employer.

What can I do with a tech communications degree?

A tech communications degree prepares individuals for roles such as technical writer, communications specialist, or technical support analyst. Graduates can work in industries like technology, healthcare, or engineering, creating user manuals, technical documentation, or managing internal communications, often using tools like content management systems and requiring strong writing and technical skills.

What is a Tech Communications?

A Tech Communications job involves bridging the gap between technical teams and non-technical audiences. Professionals in this role translate complex technical concepts into clear, accessible language for employees, customers, or stakeholders. They may create documentation, manage internal and external communications, and support product messaging. Strong writing, technical knowledge, and communication skills are essential.

What are the key skills and qualifications needed to thrive in the Tech Communications position, and why are they important?

To succeed in Tech Communications, you need strong written and verbal communication skills, a deep understanding of technology concepts, and typically a background in communications, journalism, or a related field. Familiarity with documentation tools, content management systems (CMS), and sometimes certifications in technical writing or digital communications are highly valued. Outstanding candidates also demonstrate attention to detail, adaptability, and the ability to translate complex technical information for non-technical audiences. These abilities are vital for ensuring clear, accurate, and audience-appropriate messaging that bridges technical teams and wider stakeholders.

What careers use technical communications?

Careers that use technical communications include technical writers, technical editors, documentation specialists, and information developers. These roles involve creating manuals, guides, and instructional materials, often requiring skills in writing, editing, and tools like Adobe FrameMaker or MadCap Flare.

What are jobs in tech communications?

Jobs in tech communications involve creating, managing, and delivering technical information to various audiences, often requiring skills in writing, editing, and understanding technology. Common roles include technical writer, communications specialist, and technical content creator, often utilizing tools like content management systems and requiring clear communication skills. These positions may also involve collaborating with engineering or product teams to ensure accurate and effective messaging.

What are the typical daily responsibilities of someone in a Tech Communications role?

Professionals in Tech Communications often spend their days creating, editing, and managing content like technical manuals, product updates, blog posts, and internal documentation. They collaborate closely with engineers, product managers, and marketing teams to gather technical information and ensure clarity and consistency in messaging. The role may also involve responding to user inquiries, updating FAQs, or preparing training materials for new software releases. Balancing multiple projects while meeting tight deadlines is common, and effective communication across diverse teams is a regular part of the job.

What are popular job titles related to Tech Communications jobs in Raleigh, NC? For Tech Communications jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Tech Communications jobs in Raleigh, NC look for? The top searched job categories for Tech Communications jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Tech Communications jobs? Cities near Raleigh, NC with the most Tech Communications job openings:
Tech Communications jobs near you
Infographic showing various Tech Communications job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,295 per year, or $29 per hour.

IT Operations Analyst

ScottMadden

Raleigh, NC • On-site

Full-time

Re-posted 4 days ago

Job description

Join Our Team as an IT Operations Analyst
ScottMadden is seeking a confident and collaborative IT Operations Analyst to provide a hands-on support with ownership of day-to-day IT operations across Microsoft 365, user support, endpoints, and vendor-managed services.
As part of a small IT team supporting a distributed consulting firm, this role is responsible for ensuring a reliable, secure, and high-performing IT environment. The IT Operations Analyst will administer the M365 environment, provide end-user support, manage escalations, coordinate MSP support, identify trends, and continuously improve operational processes.
This is a front-line support role for a highly capable, self-sufficient user base. It is the primary internal point of contact for day-to-day IT needs, escalating to the MSP for after-hours and specialized support. It rewards judgment and ownership over scripted responses-the ability to independently resolve recurring issues matters more than ticket volume.
This is a hybrid role for someone who can regularly work in our Raleigh, NC office at least two days per week after an initial 30-day in-office period to get established.
What You'll Do
As an IT Operations Analyst you'll provide a hands-on support with ownership of day-to-day IT operations across Microsoft 365, user support, endpoints, and vendor-managed services.
Responsibilities include:
  • Administering Microsoft 365, endpoint devices, and core IT systems to ensure secure, reliable, and efficient operations
  • Providing responsive end-user support for hardware, software, mobile devices, conferencing technology, and related IT services
  • Managing incidents, troubleshooting technical issues, and coordinating escalations with managed service providers and technology vendors
  • Monitoring system performance, identifying trends and recurring issues, performing root cause analysis, and implementing process improvements and automation
  • Supporting onboarding, offboarding, device lifecycle management, and user identity and access administration
  • Maintaining the firm's security posture through Microsoft 365 administration, endpoint management, identity management, and security best practices
  • Coordinating vendor relationships and monitoring service delivery to ensure timely, high-quality support
  • Developing and maintaining IT documentation, standards, and operating procedures
  • Supporting technology implementations and partnering with leadership to evaluate and improve IT tools, processes, and the overall user experience

Who We're Looking For
The ideal candidate has:
  • Experience in administering Microsoft 365, endpoint management, and enterprise end-user technology
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment
  • Strong customer service, interpersonal, and written and verbal communication skills
  • Ability to communicate technical concepts clearly to non-technical users
  • Experience coordinating with vendors and managed service providers
  • Knowledge of IT security, identity management, and Microsoft 365 best practices
  • Continuous improvement mindset with the ability to identify opportunities to improve technology processes and user experience
  • Strong attention to detail, sound judgment, and ability to handle confidential information

Qualifications
  • Bachelor's degree in information technology, computer science or equivalent experience
  • Two to four years of experience supporting Microsoft 365, endpoint management, and enterprise IT operations
  • Relevant Microsoft or industry certifications (e.g., MS-900, MD-102, AZ-900, ITIL Foundation) preferred

About ScottMadden
ScottMadden is a general management consulting firm with three main practice areas - Energy, Corporate & Shared Services, and Enterprise & Specialized Services. We work with forward-thinking clients across a wide variety of business units and functions, including human capital management, finance and accounting, supply chain, and more. Our industry focus is also expansive. In addition to energy, we work in health care, higher education, technology, communications, manufacturing, consumer products, and professional services, among others.
Our Culture
ScottMadden is an inclusive, tight-knit community of professionals where both collaboration and individual performance are rewarded. Initiative and creativity are recognized and valued. Our culture is both collegial and entrepreneurial. Employees build relationships that extend beyond the office and are always willing to help one another. Feedback is provided frequently, with structured review processes annually. ScottMadden is a place where you can grow your career and make an impact.
Work Authorization Requirement
Candidates must be legally authorized to work in the United States without the need for sponsorship now or in the future, as ScottMadden does not provide visa sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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