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Tech Chat Support Jobs in Georgia (NOW HIRING)

KEH, Inc.

Retail Sales Associate (Part Time)

Smyrna, GA · On-site

$15 - $17.25/hr

... and chat support, and physical retail. The company also operates one of the largest repair ... Strong interest in photography, technology, or mechanical systems with a willingness to learn

Jobtailor

Technical Support Specialist

Atlanta, GA · On-site

Correspond with dental office and DSO customers via email, chat, and phone * Triage, prioritize ... Technical Setup Tools & Technologies * Pylon * Zendesk * Claude Code #J-18808-Ljbffr

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

... technology, expertise, and unparalleled service. Over 40,000 satisfied customers have chosen ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

... technology, expertise, and unparalleled service. Over 40,000 satisfied customers have chosen ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...

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Showing results 21-40

All JobsTech Chat Support JobsTech Chat Support Jobs in Georgia

Tech Chat Support information

See Georgia salary details

$22.8K

$36.7K

$55.7K

How much do tech chat support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for tech chat support in Georgia is $36,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $39,700.00 per year, depending on experience, location, and employer.

What is a Tech Chat Support?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are the typical daily responsibilities of a Tech Chat Support?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive as a Tech Chat Support, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

What are popular job titles related to Tech Chat Support jobs in Georgia?

For Tech Chat Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Tech Chat Support jobs in Georgia look for?

The top searched job categories for Tech Chat Support jobs in Georgia are:

What cities in Georgia are hiring for Tech Chat Support jobs?

Cities in Georgia with the most Tech Chat Support job openings:

Tech Chat Support jobs near you
Infographic showing various Tech Chat Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,714 per year, or $17.7 per hour.

IT Support Agent I

Glennville, GA • On-site

Onshore Outsourcing Holding Co Inc
See more jobs at Onshore Outsourcing Holding Co Incexternal

$12/hr

Full-time

Posted 21 days ago

Job description

IT Support Agent – Full-time Glennville GA Area

The Role – MUST be within 45 minutes of Glennville GA and required to work in office from our Glennville Georgia location.

As an Onshore IT Support Agent, you will work in a challenging environment dealing with client customers through multiple channels. The ability to effectively and professionally communicate with a variety of people is key. Attention to detail required. Pays $12.00 per hour. 


Full-time Schedule: Monday - Friday *Must be willing to work weekends if needed

Shifts Available: Day, Evening and Overnight shifts available. (Must be available to work at least 1 weekend shift as needed)

What we do

Onshore Outsourcing is a 100% US based team of enthusiastic, highly trained, highly skilled IT people who understand what it means to deliver success. We enable hundreds of Fortune 1000 companies around the globe to unleash their true potential by excelling in industry and technical expertise proven process and mission-based models. Our proven process and track- record of success speaks to the commitment and dedication our team members embrace. Our mission is to enable our clients to accomplish big things with our IT help. 

 

Why Onshore

Onshore Outsourcing is committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and respect as integral parts of our day-to-day environment. With this atmosphere, we can continue to value and appreciate the strengths of the styles, ideas, and organizational contributions of everyone. Onshore’s culture cornerstones are operational excellence, always learning, we’re in this together, and enthusiastic & purposeful. Full-time employment at Onshore comes with a comprehensive benefits package!

 

FT - IT Support Agent Duties & Responsibilities

  • Professionally handle a high volume of incoming calls
  • Provide technical support and troubleshooting via telephone, email, chat, and portal
  • Accurately document, track and escalate all customer issues until resolution
  • Meet or exceed client performance metrics
  • Ensure management is notified of trending service issues, challenges, and roadblocks

 

FT - IT Support Agent Minimum Qualifications

  • Must be within 45 minutes of Glennville GA and work from our office
  • Excellent people skills including verbal/written communication
  • Ability to multitask in a challenging environment
  • Computer literate with ability to utilize hardware, software, and operating systems
  • Positive, professional demeanor required
  • Effective, consistent internet connection required to work remotely
  • Strong attention to detail
  • Demonstrate consistent dependability in the workplace

 

FT - IT Support Agent Preferred Qualifications

  • 3 months call center or customer service experience
  • Basic ability to troubleshoot hardware, software, network connections and peripherals
  • Experience with Ticketing systems (such as ServiceNow)
  • Experience using Microsoft Office Suite (such as Excel, Outlook, etc.)

Full-time Schedule: Monday - Friday *Must be willing to work weekends as needed
Shifts Available: Day, Evening and Overnight shifts available. (Must be available to work at least 1 weekend shift as needed)