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Tech Chat Support Jobs in Georgia (NOW HIRING)

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ... desk, or IT service environment. * Prior customer service or contact center experience.

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ... desk, or IT service environment. * Prior customer service or contact center experience.

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ... chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies ...

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ... chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies ...

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ... chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies ...

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Tech Chat Support information

See Georgia salary details

$22.8K

$36.7K

$55.7K

How much do tech chat support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for tech chat support in Georgia is $36,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $39,700.00 per year, depending on experience, location, and employer.

What is a Tech Chat Support job?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are typical daily responsibilities for someone in a Tech Chat Support position?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

What are popular job titles related to Tech Chat Support jobs in Georgia? For Tech Chat Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Tech Chat Support jobs in Georgia look for? The top searched job categories for Tech Chat Support jobs in Georgia are:
What cities in Georgia are hiring for Tech Chat Support jobs? Cities in Georgia with the most Tech Chat Support job openings:
Application Support

Contractor

Posted 23 days ago


Job description

Company Description

We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. - See more at: http://www.adp.com/who-we-are.aspx#sthash.eTszACZE.dpuf

Job Description

Candidate would need to have functional/technical knowledge.  

They don't need to code anything, manipulate HTML etc.  

However, the tool offers a lot of functionality so they will need to be comfortable exploring and figuring out how things work to some degree

Candidate needs to have a technical background.

Additional Information

Contact me directly and let's chat! 

770.576.9393