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Tech Account Manager Jobs in Connecticut (NOW HIRING)

Reality Interactive LLC

Account Manager

Middletown, CT · Hybrid

This is a full-time, Hybrid role based in Middletown, CT for a Business Development Account Manager ... retail technology or related industries is a strong asset Self-motivated, results-driven, with a ...

TTM Technologies

Account Manager

Stafford Springs, CT · On-site

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ...

Kaseya Careers

Account Manager

Norwalk, CT

Required Qualifications * 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS ... Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts * Strong ...

Encompass IT

MSP Account Manager

Manchester, CT · On-site

$50/hr

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring ... Stay informed about IT industry trends, emerging technologies, and competitive services.

Encompass IT

MSP Account Manager

Manchester, CT · On-site

The Account Manager works collaboratively with technical teams to deliver superior service and ... Stay informed about IT industry trends, emerging technologies, and competitive services.

Encompass IT

MSP Account Manager

Manchester, CT

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring ... Stay informed about IT industry trends, emerging technologies, and competitive services.

Ttmtech

Account Manager

Stafford Springs, CT

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Kaseya Careers

Strategic Account Manager

Norwalk, CT · On-site

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Account Growth : Identify expansion opportunities within existing accounts and drive upsell and ...

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Showing results 1-20

All JobsTech Account JobsTech Account Manager JobsTech Account Manager Jobs in Connecticut

Tech Account Manager information

See Connecticut salary details

$28.1K

$62.6K

$100.8K

How much do tech account manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for tech account manager in Connecticut is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

What jobs in the US pay 300,000 a year?

Tech Account Managers in the technology sector can earn $300,000 or more annually, especially with experience, performance bonuses, and stock options. High-level roles such as senior sales executives, product managers, and certain engineering managers may also reach this compensation level, often requiring advanced skills, certifications, and a strong track record. Compensation varies based on industry, company size, and geographic location within the US.

What does a tech account manager do?

A tech account manager is responsible for maintaining and growing relationships with clients by understanding their technical needs, providing solutions, and ensuring customer satisfaction. They often coordinate with technical teams, manage account renewals, and may use tools like CRM software to track interactions. Strong communication skills and technical knowledge are essential for success in this role.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.

How much does a technical account manager earn?

A technical account manager typically earns between $70,000 and $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $150,000.

Is being a tam a good career?

A Tech Account Manager (TAM) is a customer-facing role that involves managing client relationships, understanding technical needs, and providing solutions. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in technology sectors.
What cities in Connecticut are hiring for Tech Account Manager jobs? Cities in Connecticut with the most Tech Account Manager job openings:
Tech Account Manager jobs near you
Infographic showing various Tech Account Manager job openings in Connecticut as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.
Account Manager

Account Manager

ProTech IT Solutions, LLC

Torrington, CT • Hybrid

$75K/yr

Full-time

Medical, Retirement

Posted 29 days ago

Job description

ProTech, a New Charter company, is a respected Managed Service Provider delivering innovative IT solutions - including managed IT services, cloud infrastructure, cybersecurity, and technology consulting - to businesses across the greater New York metropolitan area.
We are seeking a results-driven Account Manager (also may be referred to as Technical Account Manager, Account Management, or Client Relationship Manager) to join our sales team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building long-term client relationships and solving real-world business challenges through technology. You will serve as a trusted advisor to both prospects and existing clients, helping them align their technology investments with their business goals.
This role manages client accounts across our Torrington and White Plains offices, working with a diverse, multi-location client base.

Key Responsibilities:

Business Development

  • Actively prospect for new business through cold outreach, networking, referrals, and marketing campaigns
  • Identify leads and new client opportunities across assigned territories
  • Schedule and conduct First-Time Appointments (FTAs) in collaboration with the Director of Sales
  • Identify client pain points and align their needs with ProTech's managed IT, cloud, and cybersecurity solutions
  • Conduct discovery meetings and develop long-term technology roadmaps for prospective clients
  • Represent ProTech at local events, trade shows, and industry forums to build brand presence and pipeline

Account Management

  • Serve as the primary relationship owner for an assigned book of accounts, managing multiple clients across the Torrington and White Plains offices
  • Lead quarterly business reviews (QBRs) and guide clients through long-term IT planning and strategy, including onboarding for some newer client accounts
  • Manage renewals for hardware, software, licensing, and service contracts
  • Act as the liaison between clients and ProTech's technical services team to ensure seamless delivery
  • Handle client escalations professionally, driving timely resolution and maintaining high satisfaction
  • Identify expansion and upsell opportunities across assigned accounts, aligned with client growth

Internal Collaboration

  • Maintain accurate CRM records including pipeline updates, activity logs, and forecast data
  • Partner with vendors and distribution contacts to prepare competitive solution proposals and quotes
  • Collaborate with the sales team within a POD structure, supporting shared goals and peer development
  • Participate in new client onboarding and kickoff meetings to ensure a strong start to each engagement
  • Stay current on ProTech's service portfolio, emerging technologies, market trends, and competitor offerings

What We're Looking For

  • 2+ years of experience in account management, business development, or outside sales - preferably in IT, MSP, or B2B technology services
  • Demonstrated ability to manage multiple client relationships and close new business in a consultative sales environment
  • Comfortable engaging and presenting to C-level executives and business decision-makers
  • Working knowledge of IT concepts including managed services, cloud solutions, and cybersecurity (training provided)
  • Proficiency with CRM platforms and quoting tools; experience with Microsoft 365 a plus
  • Strong verbal and written communication skills with the ability to tailor messaging to diverse audiences
  • Highly organized self-starter with the ability to manage multiple priorities and operate with minimal supervision
  • Collaborative team player with a client-first mindset and a commitment to professional integrity
  • Bachelor's degree preferred; equivalent combination of education and experience considered
Compensation & Benefits
  • Competitive base salary starting at $75,000 commensurate with experience
  • Comprehensive healthcare benefits
  • Retirement plan with employer match
  • Ongoing professional development and vendor training opportunities
  • Collaborative, team-oriented culture with room for growth

ProTech IT Solutions, a New Charter Technologies Company, was founded in 2012 by Johnson Abraham. His personal belief is that technology should be delivered the same way customers are served at a five-star restaurant or hotel - with white-glove service. Using this service model, our firm has experienced significant growth.

ProTech IT, a New Charter Technologies Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. ProTech IT recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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