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Tax Resolution Manager Jobs in Boca Raton, FL (NOW HIRING)

BrightStar Credit Union

Lending Services Manager

Hollywood, FL · On-site

$107K - $115K/yr

Manage applicable real estate tax and insurance tracking. * Ensure accurate tracking and release of ... Oversee and ensure accurate eOscar credit reporting disputes and resolution. Process Improvements ...

Apply Early

CENTER FOR FAMILY.

OFFICE MANAGER

Miami Gardens, FL · On-site

$60K/yr

We are a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code Some of the ... Strong leadership, communication, and conflict-resolution skills across interdisciplinary teams.

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ITRADE STEM

Senior Project Manager

Fort Lauderdale, FL · Remote

Knowledge of tax credit processing and incentive management * Experience with construction and O&M ... Achievement of 95% auto-resolution for integration errors through AI implementation * Delivery of ...

Geosyntec Consultants, Inc.

Accounting Intern

Boca Raton, FL · On-site

$15.25 - $19.25/hr

In this position you will work under the direction of the Manager of Tax. Geosyntec is an ... start to resolution, including data collection, analysis, and auditor support; * Assist with ...

Weitz

Scheduling Manager II

West Palm Beach, FL · On-site

Lead forensic scheduling efforts, including delay analysis, dispute resolution support and claims ... Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings * Employer-Paid Short- and ...

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All JobsTax Resolution Manager JobsTax Resolution Manager Jobs in Boca Raton, FL

Tax Resolution Manager information

See Boca Raton, FL salary details

$52.2K

$122.8K

$167K

How much do tax resolution manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for tax resolution manager in Boca Raton, FL is $122,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,300.00 and $138,100.00 per year, depending on experience, location, and employer.

What jobs make $1,000,000 a year?

In the context of a Tax Resolution Manager, earning $1,000,000 annually is uncommon and typically associated with top executives, successful entrepreneurs, or highly specialized professionals. Such high earnings often require extensive experience, advanced certifications, or ownership of a profitable business. Most tax professionals or managers do not reach this income level without additional income sources or equity stakes.

What are some common challenges faced by Tax Resolution Managers, and how can they address them effectively?

Tax Resolution Managers often encounter challenges such as managing complex client cases with tight deadlines, navigating changing tax regulations, and communicating effectively with both clients and tax authorities. To address these, it’s essential to stay current on tax laws, prioritize strong organizational skills, and foster clear, empathetic communication. Building a collaborative relationship with team members and leveraging technology for case tracking can also help streamline processes and improve client outcomes.

What are the key skills and qualifications needed to thrive as a Tax Resolution Manager, and why are they important?

To thrive as a Tax Resolution Manager, you need in-depth knowledge of tax laws, IRS procedures, and financial analysis, often supported by a degree in accounting, finance, or a related field and relevant certifications such as Enrolled Agent (EA) or CPA. Proficiency with tax software, case management systems, and document management tools is essential. Strong negotiation, problem-solving, and interpersonal skills set outstanding professionals apart when dealing with clients and tax authorities. These abilities are crucial for effectively resolving complex tax issues, ensuring compliance, and maintaining client trust.

What is the highest paying tax job?

The highest paying tax-related job is often a Tax Director or Tax Partner at a large accounting or consulting firm, with salaries exceeding $200,000 annually plus bonuses. These roles require extensive experience, advanced certifications like CPA or JD, and strong leadership skills. Senior tax managers and specialized tax attorneys can also earn high compensation depending on the industry and location.

How do tax resolution companies get paid?

Tax resolution managers typically work for companies that charge either a flat fee, an hourly rate, or a percentage of the amount saved or settled. Payment structures depend on the services provided and the company's policies, often requiring clear agreements before work begins. Professionals in this field should understand fee arrangements and ensure transparency with clients.

What is the difference between Tax Resolution Manager vs Tax Accountant?

AspectTax Resolution ManagerTax Accountant
CredentialsCPA or Enrolled Agent often preferredCPA, EA, or accounting degree
Work EnvironmentTax resolution firms, accounting firms, or corporate financeAccounting firms, corporations, or private practice
Employer & Industry UsageSpecializes in resolving tax issues with IRS and state agenciesPrepares tax returns, audits, and financial statements
Common Search & ComparisonOften compared for tax problem resolution rolesCompared for general tax preparation and compliance roles

The Tax Resolution Manager focuses on resolving tax issues with IRS and state agencies, requiring specialized knowledge and certifications. In contrast, a Tax Accountant handles tax preparation, compliance, and financial reporting. While both roles require similar credentials, the Tax Resolution Manager's work is more client-focused on resolving disputes, whereas the Tax Accountant's role is broader in tax compliance and planning.

What is a Tax Resolution Manager?

A Tax Resolution Manager is a professional who helps individuals and businesses resolve tax issues with government agencies like the IRS or state tax authorities. They oversee cases involving unpaid taxes, audits, tax liens, and other tax-related problems, developing strategies to negotiate settlements or payment plans. Tax Resolution Managers often work for tax firms or legal practices and coordinate a team of tax professionals to ensure clients achieve the best possible outcome. Their expertise includes tax law, negotiation, and compliance, guiding clients through complex tax processes.

How to become a tax resolution specialist?

To become a tax resolution specialist, individuals typically need a background in accounting, finance, or law, along with knowledge of tax laws and IRS procedures. Earning relevant certifications such as the Enrolled Agent (EA) or Certified Tax Resolution Specialist (CTRS) can enhance credibility. Gaining experience through internships or working in tax or accounting firms is also beneficial.
What are the most commonly searched types of Tax Resolution jobs in Boca Raton, FL? The most popular types of Tax Resolution jobs in Boca Raton, FL are:
What are popular job titles related to Tax Resolution Manager jobs in Boca Raton, FL? For Tax Resolution Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Tax Resolution Manager jobs in Boca Raton, FL look for? The top searched job categories for Tax Resolution Manager jobs in Boca Raton, FL are:
Tax Resolution Manager jobs near you
Lending Services Manager

Lending Services Manager

BrightStar Credit Union

Hollywood, FL • On-site

$107K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Be an early applicant

Job description

About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented.

What we offer:

  • Medical, Dental, and Vision
  • 401K Plan with Matching
  • Tuition Reimbursement Program
  • Supplemental Benefits
  • Engagement Area
  • Wellness Studio & Gym at our Corporate Headquarters
  • Company Paid Life Insurance
  • Health Savings Account with Company Contributions

Role Responsibilities: This role is responsible for the department leadership and oversight of the loan servicing operations for the credit union's consumer, mortgage, and business/commercial loan portfolios. Additionally, this role ensures timely, accurate, and compliant servicing throughout the loan life cycle, beginning at loan closing/funding, while optimizing member experience, managing risk, and maintaining strong internal controls. The manager leads the service team, partners with other lending departments and vendors, and provides actionable reporting to support portfolio performance and operational excellence.


Essential Functions & Responsibilities:


Servicing Management

  • Direct day-to-day servicing activities including loan boarding, payment processing, escrow administration (if applicable), advances, fee assessment/waivers, payoff quotes, releases/satisfactions, collateral tracking, and account maintenance.
  • Establish and enforce standard operating procedures (SOPs) and quality control checkpoints to ensure accuracy, timeliness, loan compliance, and consistent member service.
  • Oversee servicing for rate/term changes, modifications, extensions, renewals, assumptions (as applicable), and post-closing changes in accordance with policy and regulatory requirements.
  • Ensure proper handling of insurance products (collateral protection, hazard/flood for mortgage and business real estate, etc.) and tracking/force-placement processes as applicable.
  • Coordinate post-closing document flow and exception clearing with closing/post-closing, underwriting, and documentation teams to ensure complete, accurate servicing records.
  • Manage processes and maintain controls for all payment applications.
  • Manage applicable real estate tax and insurance tracking.
  • Ensure accurate tracking and release of title and lien perfection with proper UCC management.
  • Oversee commercial lending tracking of applicable covenants and term changes.


Compliance & Risk Management

  • Maintain servicing compliance with applicable federal and state requirements, credit union policies, and internal controls (e.g., payment application, periodic statements/disclosures as applicable, disputes/error resolution, privacy and information security procedures, SCRA, etc.).
  • Ensure audit and exam readiness: maintain documentation, workflow evidence, exception logs, and corrective action plans.
  • Identify servicing risks (operational, regulatory, reputational) and implement mitigation strategies, root cause analysis, and control enhancements.
  • Support Compliance, Internal Audit, and external examinations with timely reporting, sampling, and remediation.
  • Maintain and monitor key servicing controls, including dual controls, access reviews, segregation of duties, reconciliation, and exception tracking.
  • Oversee and ensure accurate eOscar credit reporting disputes and resolution.


Process Improvements & Vendor Relationship

  • Oversee third-party vendor performance and service-level expectations; manage issues, escalations, and periodic due diligence support.
  • Lead process improvement initiatives to reduce errors, cycle times, and member friction; implement automation and workflow controls where possible.
  • Participate in projects such as system upgrades, conversions, product changes, and new servicing workflows.
  • Vendor implementation and efficiencies for cost reduction.


Reporting & Analytics

  • Produce and analyze servicing KPIs and operational risk indicators, such as payment processing accuracy, servicing exception rates, escrow analysis timeliness, lien release cycle times, commercial tickler completion rates, and member complaint trends.
  • Provide routine and ad hoc reporting for lending leadership and risk management.
  • Monitor operational capacity, queue/backlog levels, and service level performance; recommend staffing or workflow changes as needed.
  • Support portfolio analytics by ensuring clean servicing data, accurate coding, and consistent documentation.


People Leadership

  • Hire, train, coach, and develop a high-performing servicing team.
  • Establish clear performance expectations and cross-training plans; ensure business continuity coverage.
  • Manage capacity planning, workload balancing, and scheduling to meet service levels.
  • Promote a culture of accountability, member advocacy, and continuous improvement.
  • Conduct performance evaluations, provide timely feedback, and administer corrective action in accordance with HR policy.

Minimum Expectations and Qualifications

  • Bachelor's degree in finance, business, or related field; or five+ years of loan servicing experience.
  • 2+ years of supervisory/management experience.
  • Deep understanding of loan origination and servicing processes and systems.
  • Strong working knowledge of loan servicing functions: payment processing, escrow administration (if applicable), lien/title/UCC tracking, collateral maintenance, and payoff/release processing.
  • Demonstrated ability to interpret policies, procedures, and regulatory requirements and translate them into operational workflows.
  • Proficiency with core banking systems, LOS platforms, document imaging, Microsoft 365 (Excel, Word, Teams), and reporting tools.


Competencies & Skills

  • Operational excellence and strong attention to detail.
  • Leadership, coaching, and change management.
  • Excellent communication skills, both oral and written. Leadership presentation skills.
  • Member-first service mindset.
  • Analytical problem solving and root-cause analysis.
  • Ability to manage multiple priorities and deadlines.
  • Cross-functional collaboration (Lending, Collections, Compliance, Finance, IT)


Compliance

Every employee must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within BSCU will consider awareness of unusual or suspicious activity relevant to the department.

  • In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and Compliance Departments.
  • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, OFAC, Fair Lending, and Credit Card Act.


Physical Requirements

The physical demands described here are those an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, and crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment

The environmental characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may enable individuals with disabilities to perform essential functions.


BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace.