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Tax Collection Jobs (NOW HIRING)

The County Revenue and Collections Specialist is directly responsible for working with taxpayers, communicating with them the tax collection process and subsequent options once their accounts are ...

The County Revenue and Collections Specialist is directly responsible for working with taxpayers, communicating with them the tax collection process and subsequent options once their accounts are ...

... collection matters, including liens, levies, installment agreements, and offers in compromise · Conduct legal research and draft memoranda on tax procedure and substantive tax issues · Support tax ...

Tax Clerk

Paola, KS

$17.47 - $19.04/hr

Ability to learn, interpret and apply State and local laws and regulations pertaining to tax collection and tax recordkeeping procedures. Ability to maintain accurate financial records with strong ...

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How much do tax collection jobs pay per year?

As of Jun 10, 2026, the average yearly pay for tax collection in the United States is $50,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in tax collection, and how can they be addressed?

Professionals in tax collection often encounter challenges such as dealing with non-compliant taxpayers, navigating complex tax regulations, and managing high caseloads. Effective communication skills and empathy are crucial when negotiating payment plans or resolving disputes. Staying organized and up-to-date with current tax laws helps ensure accuracy and compliance. Many agencies provide ongoing training and support, and teamwork is essential for sharing strategies and best practices to address these challenges.

What are tax collectors and what do they do?

Tax collectors are professionals responsible for collecting taxes owed to government agencies from individuals and businesses. Their main duties include notifying taxpayers of their obligations, processing payments, investigating delinquent accounts, and sometimes initiating enforcement actions to recover unpaid taxes. They may work for local, state, or federal tax authorities and often interact with the public to resolve questions or disputes about taxes owed. Accurate record-keeping and strong communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Tax Collector, and why are they important?

To thrive as a Tax Collector, you need a strong understanding of tax laws, accounting principles, and attention to detail, often supported by a degree in finance, accounting, or a related field. Familiarity with tax collection software, government databases, and sometimes certification like an Enrolled Agent credential is typically required. Excellent negotiation, communication, and problem-solving skills help build rapport with taxpayers and resolve disputes effectively. These skills are crucial for ensuring accurate revenue collection, compliance with regulations, and maintaining public trust.

What is the difference between Tax Collection vs Tax Auditor?

AspectTax CollectionTax Auditor
Required CredentialsHigh school diploma or equivalent; sometimes additional trainingBachelor's degree in accounting, finance, or related field; certifications like CPA or CIA often preferred
Work EnvironmentGovernment offices, tax agencies, fieldworkGovernment agencies, auditing firms, office settings
Employer & Industry UsageTax authorities, local/state/federal governmentTax agencies, government departments, consulting firms
Common Search & ComparisonFocuses on collecting owed taxesFocuses on examining financial records for accuracy and compliance

Tax Collection involves gathering owed taxes from individuals and businesses, often through enforcement and fieldwork. Tax Auditor, on the other hand, reviews financial records to ensure compliance and accuracy. While both roles work within tax agencies, their responsibilities and required credentials differ significantly.

More about Tax Collection jobs
What cities are hiring for Tax Collection jobs? Cities with the most Tax Collection job openings:
What states have the most Tax Collection jobs? States with the most job openings for Tax Collection jobs include:
What job categories do people searching Tax Collection jobs look for? The top searched job categories for Tax Collection jobs are:
Infographic showing various Tax Collection job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 77% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $50,027 per year, or $24.1 per hour.

Customer Service Representative - Lodging Tax

Hinderliter de Llamas & Associates

Fresno, CA

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Company Overview
The HdL Companies help cities, counties, and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 800 local governments nationwide. Leveraging our talented team of professionals, along with leading-edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners.
Core Values
HdL team members individually and collectively aspire to the following core values:
Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do.
Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions.
Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress.
Give Generously - We give generously of our time and resources to our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations.
Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients.
Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted.
Job Responsibilities
We're seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high-quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions in multiple states. The individual holding this position must be a quick learner and will be responsible for sales/use and lodging tax collections; taxpayer notification and communication; compliance and education; and database management.
  • Provide customer service to taxpayers, businesses, and the public, primarily via phone and email.
  • Process and review tax returns, forms, applications, and payments daily.
  • Notify, review, and resolve outstanding taxpayer compliance issues.
  • Thorough knowledge, interpretation, and application of the local tax and business license ordinances.
  • Reconcile and report on all tax revenue activities monthly.
  • Resolve revenue discrepancies through identification, explanation, and communication procedures.
  • Analyze and review taxpayer data for refunds and potential audits.
Skills and Qualifications
  • Strong computer, clerical, and technical skills with demonstrated proficiency in Excel, Outlook, and Word.
  • Excellent verbal and written communication skills and ability to manage a large call volume.
  • Exceptional customer service skills and ability to de-escalate sensitive issues while upholding City standards and requirements.
  • Proven high level of accuracy and review in data entry and analysis.
  • Ability to work independently with strong organizational, decision-making, interpersonal, and conflict-resolution skills.
  • Ability to work effectively and complete tasks in a timely manner despite a heavy workload, frequent interruptions, and other occurrences inherent to this position.
Preferred Qualifications
  • Previous revenue or tax collection experience.
  • Knowledge and experience in the application and interpretation of local government ordinances and government-imposed transaction-based taxes and fees.

Compensation
The starting base salary for this Fresno, CA position is expected to be between $17.00 and $20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.
Benefits
  1. Opportunity to participate in 401k
  2. Medical, Dental, Vision, Life/AD&D, LTD, and Employee Assistance Program
  3. Paid time off for Vacation, Sick, and Holidays
  4. Employee Stock Ownership Plan (learn more about the HdL ESOP at: https://www.hdlcompanies.com/about/careers)