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Tailored Care Manager Jobs (NOW HIRING)

Tech9

Care Manager - Dunn,NC

Durham, NC · On-site

$60 - $80/hr

Tailored Care ManagementLocation: Hybrid (In-Office, Field, and Remote)Service Area: Dunn ... The Care Manager collaborates with individuals, families, healthcare providers, and community ...

AUTISM SOCIETY OF NC INC

CARE MANAGER

Raleigh, NC · Hybrid

The Autism Society of North Carolina (ASNC) is growing our Tailored Care Management team! We are a high-quality Care Management agency, with one of the highest engagement rates in the state.As a ...

New

AUTISM SOCIETY OF NC INC

CARE MANAGER

Raleigh, NC · On-site

The Autism Society of North Carolina (ASNC) is growing our Tailored Care Management team! We are a high-quality Care Management agency, with one of the highest engagement rates in the state. As a ...

New

Hebrew SeniorLife

Nurse Care Manager

Chelsea, MA · On-site

Job Opportunity: Nurse Care Manager We are a prominent organization in senior healthcare, ... to create tailored care plans that significantly improve the quality of life for our elderly ...

Hebrew SeniorLife

Nurse Care Manager

Boston, MA · On-site

Job Opportunity: Nurse Care Manager We are a prominent organization in senior healthcare, ... to create tailored care plans that significantly improve the quality of life for our elderly ...

Tech9

TCM Care Manager - Mecklenburg

Charlotte, NC · On-site

$60 - $80/hr

Tailored Care ManagementLocation: Hybrid (In-Office, Field, and Remote)Service Area ... The Care Manager collaborates with individuals, families, healthcare providers, and community ...

Sevita Health

Case Management Care Navigator

Charlotte, NC · On-site

$20.50 - $26.25/hr

SUMMARY Work in conjunction with the Care Manager to deliver to deliver integrated, whole-person ... Trained in Tailored Care Management preferred. Other Skills and Abilities: * Ability to perform ...

Sevita

Case Management Care Navigator

Charlotte, NC · On-site

$19 - $24.50/hr

SUMMARY Work in conjunction with the Care Manager to deliver to deliver integrated, whole-person ... Trained in Tailored Care Management preferred. Other Skills and Abilities: * Ability to perform ...

Pathways

TCM Extender - Call Center

Greenville, NC · On-site

$14.75 - $19.25/hr

Join Our Team as a Tailored Care Manager Extender! Are you a people person with a passion for helping others? Do you thrive in a fast-paced call center environment where every conversation can make a ...

partnersbhm.org

$60 - $80/hr

If members enrolled in the waiver opt out of Tailored Care Management, the member will remain enrolled in the waiver and the Care Manager will provide Care Coordination to monitor and coordinate ...

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Tailored Care Manager information

What is a tailored care manager?

A Tailored Care Manager is a healthcare professional responsible for coordinating and managing individualized care plans for clients, particularly those with complex health needs. They work closely with patients, families, and multidisciplinary teams to ensure that care is personalized and effective. Their duties often include assessing patient needs, developing care plans, monitoring progress, and making adjustments as necessary to improve health outcomes. Tailored Care Managers often work in healthcare organizations, community health settings, or insurance companies, focusing on supporting patients through transitions and connecting them to appropriate resources.

How does a tailored care manager typically collaborate with healthcare providers and patients to create personalized care plans?

A Tailored Care Manager works closely with both healthcare providers and patients to develop individualized care plans that address each patient's unique needs, preferences, and health goals. This often involves coordinating regular meetings with multidisciplinary teams, reviewing medical histories, and facilitating open communication between all parties. Successful managers build strong relationships with patients to ensure plans are realistic and adaptable, while also acting as a liaison to ensure providers stay informed about progress or changes. This collaborative approach helps improve patient outcomes and enhances satisfaction for all involved.

What are the key skills and qualifications needed to thrive as a tailored care manager, and why are they important?

To thrive as a Tailored Care Manager, you need a strong background in case management, care coordination, and knowledge of healthcare systems, typically supported by a relevant degree such as nursing, social work, or a related field. Familiarity with care management software, electronic health records (EHRs), and possibly certifications like CCM (Certified Case Manager) are commonly required. Excellent communication, problem-solving, and empathy are essential soft skills for building trust and advocating for clients' needs. These skills ensure personalized, effective care plans and improved outcomes for individuals with complex health or social needs.

What is the difference between Tailored Care Manager vs Care Coordinator?

AspectTailored Care ManagerCare Coordinator
CredentialsTypically requires a healthcare-related certification or licensure, such as RN, social worker, or case management certificationOften requires similar certifications, but may have less strict licensing requirements depending on the setting
Work EnvironmentWorks in healthcare settings, community programs, or patient homes, focusing on personalized care plansWorks in healthcare facilities, clinics, or community agencies, coordinating patient services
Employer & IndustryHospitals, health plans, community health organizationsHospitals, clinics, insurance companies, community agencies

In summary, both roles involve coordinating patient care, but a Tailored Care Manager focuses on creating personalized care plans tailored to individual needs, often requiring specific healthcare credentials. A Care Coordinator may have similar qualifications but typically handles broader coordination tasks within healthcare or community settings.

What cities are hiring for Tailored Care Manager jobs?

Cities with the most Tailored Care Manager job openings:

What states have the most Tailored Care Manager jobs?

States with the most job openings for Tailored Care Manager jobs include:

What are popular job titles related to Tailored Care Manager jobs?

For Tailored Care Manager jobs, the most frequently searched job titles are:

Tailored Care Manager jobs near you

Care Manager - Dunn,NC

Durham, NC • Hybrid

Epiphany Family Services, LLC
See more jobs at Epiphany Family Services, LLCexternal

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Key responsibilities

  • Conduct comprehensive assessments of physical, behavioral health, and social needs

  • Develop, implement, and monitor individualized care plans based on client goals

  • Coordinate services across medical, behavioral health, housing, and social service systems

Job description

TCM Care Manager
Department: Tailored Care Management
Location: Hybrid (In-Office, Field, and Remote)
Service Area: Dunn County
Schedule: Monday – Friday | 8:30 AM – 5:00 PM

Position Summary

Epiphany Family Services is seeking a compassionate and detail-oriented TCM Care Manager to serve as the primary point of coordination for individuals enrolled in our Tailored Care Management (TCM) program.
This role ensures the delivery of person-centered, comprehensive, and high-quality care by assessing needs, developing individualized service plans, coordinating services, and advocating for clients. The Care Manager collaborates with individuals, families, healthcare providers, and community partners to improve overall health outcomes and quality of life.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Additional duties may be assigned as needed.

Key Responsibilities
Care Management & Coordination
  • Conduct comprehensive assessments of physical, behavioral health, and social needs
  • Develop, implement, and monitor individualized care plans based on client goals
  • Coordinate services across medical, behavioral health, housing, and social service systems
  • Provide ongoing follow-up, care coordination, and health promotion
Referrals & Resource Linkage
  • Connect individuals to appropriate community resources
  • Address Social Determinants of Health (SDOH), including housing, education, access to care, and community support
  • Empower individuals to actively manage their health and wellness
Transitions of Care
  • Coordinate follow-up within 24 hours of hospital or emergency department discharge
  • Support individuals through life transitions (e.g., housing changes, incarceration release)
Crisis Response
  • Identify and respond to crisis situations in accordance with agency protocols
  • Participate in on-call rotation and 24/7 crisis response as required
  • Participate in post-crisis debriefings and prevention planning
Collaboration & Advocacy
  • Build and maintain relationships with interdisciplinary care teams and community partners
  • Advocate for equitable access to services and resources
  • Educate clients and families on available services and self-management strategies
Documentation & Compliance
  • Maintain accurate, timely, and compliant documentation in accordance with state, federal, and program guidelines
  • Monitor client progress and adjust care plans as needed
Quality Improvement & Additional Duties
  • Participate in team meetings, trainings, and Quality Improvement (QI) initiatives
  • Monitor utilization, outcomes, and compliance metrics
  • Perform additional duties as assigned

Qualifications
Education & Experience
  • Bachelor’s degree in Social Work, Nursing, Human Services, or related field required; Master’s preferred
  • Minimum of 2 years of experience in care management, case management, or care coordination
  • Experience working with individuals with behavioral health conditions, chronic health needs, or social barriers.
Qualified Professional (QP) Requirements – North Carolina
Candidates must meet Qualified Professional (QP) criteria in accordance with 10A NCAC 27G. To qualify, candidates must meet one of the following:
  • Be a fully certified professional through the North Carolina Addictions Specialist Professional Practice Board (NCASPPB) with 4 years of full-time experience working with the MH/DD/SUD population
  • Note: CADC-R and CADC-I are not considered full certification
OR
  • Meet degree and experience requirements as follows:
For CADC Credential Holders:
  • If, no college degree:
  • Minimum 4 years of full-time experience with MH/DD/SUD population
  • If college graduate: must meet one of the following:
  • Master’s degree in a human services field + 1 year of supervised MH/DD/SUD experience
  • Bachelor’s degree in a human services field + 2 years of supervised MH/DD/SUD experience
  • Bachelor’s degree in a non-human services field + 4 years of supervised MH/DD/SUD experience
OR
  • Be a Substance Use Disorder Professional with equivalent supervised experience:
  • 1 year (Master’s level)
  • 2 years (Bachelor’s in human services)
  • 4 years (Bachelor’s in non-human services)
 Skills & Competencies
  • Strong understanding of care management principles and community resources
  • Knowledge of ICD-10 coding and behavior management techniques
  • Excellent communication, organizational, and problem-solving skills
  • Ability to manage a caseload and prioritize effectively
  • Proficiency in EHR systems and Microsoft Office
 Licensure/Certification (Preferred)
  • Licensed Social Worker, Registered Nurse, or other applicable credential
  • Valid driver’s license and reliable transportation for community-based work
 Work Environment
  • Hybrid work model (in-office, remote, and field-based services)
  • Travel within assigned service areas required
  • Flexible hours may be needed to meet client needs
  • Care Manager JD
 Benefits
Epiphany Family Services offers a comprehensive and competitive benefits package:
  • Medical, Dental, and Vision Insurance
  • Short-Term Disability (STD) & Long-Term Disability (LTD)
  • Group Life Insurance
  • 80 Hours of PTO (Vacation, Sick, and Personal Time)
  • Paid Holidays
  • Employee Discount Program (Tickets at Work)

 About Epiphany Family Services
Epiphany Family Services is committed to providing an integrated system of care to individuals from diverse backgrounds. We empower those experiencing mental health and substance use challenges with the tools needed to achieve and sustain recovery.

Join Our Team
If you are passionate about making a meaningful impact and providing high-quality, person-centered care, we encourage you to apply and grow with us.

EEOC Statement
Epiphany Family Services, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local law.

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