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Tailored Care Manager Extender Jobs (NOW HIRING)

Pathways to Life, Inc

TCM Extender - Call Center

Greenville, NC · On-site

$13.75 - $18/hr

Join Our Team as a Tailored Care Manager Extender! Are you a people person with a passion for helping others? Do you thrive in a fast-paced call center environment where every conversation can make a ...

Pathways to Life, Inc

TCM Extender - Call Center

Greenville, NC · On-site

$13.75 - $18/hr

Join Our Team as a Tailored Care Manager Extender! Are you a people person with a passion for helping others? Do you thrive in a fast-paced call center environment where every conversation can make a ...

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Tailored Care Manager Extender information

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How much do tailored care manager extender jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for tailored care manager extender in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What is a tailored care manager extender?

A Tailored Care Manager Extender is a healthcare professional who supports care managers in coordinating and delivering personalized care to patients, typically within behavioral health or Medicaid programs. They assist with tasks such as patient outreach, appointment scheduling, health education, and tracking care plan progress. By handling these supportive duties, Care Manager Extenders help ensure that patients receive timely, comprehensive services and that care managers can focus on more complex clinical responsibilities. Their role is essential in improving patient outcomes and streamlining care coordination within interdisciplinary teams.

How does a tailored care manager extender typically collaborate with primary care providers and other healthcare professionals?

As a Tailored Care Manager Extender, you will work closely with primary care providers, behavioral health specialists, and social services teams to coordinate comprehensive care for patients. Your role involves gathering patient information, supporting care plan development, and facilitating communication among different care team members. Effective collaboration ensures that patients receive coordinated services tailored to their unique needs, and you may regularly participate in interdisciplinary meetings or case conferences. Building strong professional relationships and maintaining clear communication are essential for success in this role.

What are the key skills and qualifications needed to thrive as a tailored care manager extender, and why are they important?

To excel as a Tailored Care Manager Extender, you need a background in health or human services, strong case management skills, and typically a relevant degree or certification such as Certified Case Manager (CCM) or Social Work licensure. Familiarity with care management software, electronic health records (EHRs), and documentation systems is essential. Exceptional interpersonal communication, problem-solving, and organizational abilities help build trust with clients and coordinate multidisciplinary care. These skills ensure effective support for clients' health and social needs, leading to better outcomes and efficient care delivery.

What is the difference between Tailored Care Manager Extender vs Care Coordinator?

AspectTailored Care Manager ExtenderCare Coordinator
CredentialsRelevant certifications, healthcare backgroundCertifications vary, often healthcare or social work background
Work EnvironmentHealthcare settings, patient homes, community programsHospitals, clinics, community health centers
Employer & IndustryHealthcare providers, managed care organizationsHospitals, insurance companies, healthcare agencies

The Tailored Care Manager Extender and Care Coordinator roles both focus on patient support and care planning. The Extender often works closely with care managers to implement personalized care plans, while the Care Coordinator manages overall patient care logistics. Both roles require healthcare knowledge and are integral to patient-centered care in healthcare settings.

What cities are hiring for Tailored Care Manager Extender jobs?

Cities with the most Tailored Care Manager Extender job openings:

What states have the most Tailored Care Manager Extender jobs?

States with the most job openings for Tailored Care Manager Extender jobs include:

What job categories do people searching Tailored Care Manager Extender jobs look for?

The top searched job categories for Tailored Care Manager Extender jobs are:

Tailored Care Manager Extender jobs near you
Infographic showing various Tailored Care Manager Extender job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $44,227 per year, or $21.3 per hour.

Tailored Care Management - Extender

Noble Hearts HR Consulting Inc.

Greenville, NC

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Tailored Care Management – Care Manager Extender

Location: Greenville, NC
Compensation: $17–$21 per hour
Employment Type: Full-Time

Position Summary

The Care Manager Extender supports the Tailored Care Management team by assisting Care Managers with member engagement, care coordination, and community resource navigation. Working under the direction and supervision of a Supervisory Care Manager, this role helps expand workforce capacity and strengthen support for members navigating complex care systems.

The Care Manager Extender does not provide clinical services and performs duties within the defined scope of Tailored Care Management functions.

Key ResponsibilitiesMember Engagement & Support

  • Assist with outreach and engagement activities to help members access needed services.

  • Support members in understanding care plans, appointments, and available services.

  • Provide education and information about community resources and Medicaid services.

  • Help identify and address barriers to care, including transportation, scheduling, and communication needs.

Care Coordination Support

  • Document member interactions and activities in the care management system according to organizational policies.

  • Communicate member needs, concerns, and updates to the assigned Care Manager.

  • Assist with follow-up related to referrals, appointments, and service connections.

  • Participate in team meetings and care coordination activities as requested.

Resource Navigation

  • Connect members with community-based services, programs, and support resources.

  • Use community knowledge or lived experience, when applicable, to help members navigate available resources.

  • Assist members with social determinants of health needs, including housing, food, employment, transportation, and other community supports.

Compliance & Collaboration

  • Work under the direction of the Care Manager and within assigned and delegated functions.

  • Maintain member confidentiality and comply with HIPAA and organizational policies.

  • Ensure all activities remain within the approved Care Manager Extender scope.

  • Complete and maintain required training in accordance with applicable state and federal laws and regulations.

Minimum Qualifications

  • Must be at least 18 years of age.

  • High school diploma or GED required.

  • Experience in behavioral health, care coordination, case management, or a related field strongly preferred.

  • Knowledge of Medicaid, social service systems, or community resource navigation is a plus.

  • Strong communication, interpersonal, and organizational skills.

  • Ability to work effectively in a team-based, fast-paced environment.

  • Commitment to equity, inclusion, advocacy, and trauma-informed care.

Candidates with Diverse Backgrounds Are Encouraged to Apply

Individuals who may be well-suited for this role include, but are not limited to:

  • Certified Peer Support Specialists

  • Community Health Workers (CHWs), including individuals who have completed the NC Community Health Worker Standardized Core Competency Training (NC CHW SCCT)

  • Individuals who served as Community Navigators prior to the implementation of Tailored Plans

  • Family Navigators, as defined by an approved LME/MCO in accordance with applicable service descriptions

Compensation & Benefits

  • Medical, dental, and vision insurance

  • Company-paid life insurance

  • Short-term and long-term disability options

  • Optional supplemental plans, including Critical Illness, Accident, Cancer Advocate, and Hospital Cash

  • Paid Time Off (PTO)

  • 10 paid holidays annually

  • Bereavement leave

  • Free access to the Relias Training Platform for CEUs and professional development

  • Monthly employee celebrations

  • Formal employee recognition program

Make a Difference in Your Community

This opportunity is ideal for compassionate, community-focused professionals who want to make a meaningful impact on individuals navigating complex healthcare and social service systems. If you're passionate about advocacy, care coordination, resource navigation, and community-based support, your work can make a lasting difference.

Apply today to join a team committed to helping members access the care, resources, and support they need.

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