... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Patient Experience Representative - Vascular Surgery (Full-Time)
Ankeny, IA · On-site
$16.50 - $20.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Patient Experience Representative - Vascular Surgery (Full-Time)
Ankeny, IA · On-site
$16.50 - $20.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Patient Experience Representative - Medical Imaging (Full-Time)
West Des Moines, IA · On-site
$17.25 - $22/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray ...
Patient Experience Representative - Medical Imaging (Full-Time)
West Des Moines, IA · On-site
$17.25 - $22/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray ...
Patient Experience Representative - Vascular Surgery (Full-Time)
Ankeny, IA · On-site
$16.50 - $20.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Quick apply
Patient Experience Representative - Vascular Surgery (Full-Time)
Ankeny, IA · On-site
$16.50 - $20.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Patient Experience Representative - Vascular Surgery (Full-Time)
Ankeny, IA · On-site
$16.50 - $20.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Patient Experience Representative - Vascular Surgery (Full-Time)
Ankeny, IA · On-site
$16.50 - $20.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Strives to create The Iowa Clinic Experience with each interaction. This job might be for you if ...
Patient Experience Representative - General Surgery (Full-Time)
Des Moines, IA · On-site
$17 - $21.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
Quick apply
Patient Experience Representative - General Surgery (Full-Time)
Des Moines, IA · On-site
$17 - $21.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
Patient Experience Representative - General Surgery (Full-Time)
Des Moines, IA · On-site
$17 - $21.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
Patient Experience Representative - General Surgery (Full-Time)
Des Moines, IA · On-site
$17 - $21.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
Patient Experience Representative - General Surgery (Full-Time)
Des Moines, IA · On-site
$17 - $21.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
Patient Experience Representative - General Surgery (Full-Time)
Des Moines, IA · On-site
$17 - $21.75/hr
... will manage the flow of clinical scheduling, registration, patient materials and communicating ... Medical Experience in a medical office setting preferred. * Highly motivated to work in a health ...
Clinic Sales & Experience Manager
De Witt, IA · On-site
$75 - $95/hr
Comfortable using various computer systems and software * High school diploma or GED equivalency ... Manage all aspects of the sales cycle - consulting, closing, and customer retention * Continuously ...
Clinic Sales & Experience Manager
De Witt, IA · On-site
$75 - $95/hr
Comfortable using various computer systems and software * High school diploma or GED equivalency ... Manage all aspects of the sales cycle - consulting, closing, and customer retention * Continuously ...
Complete Site and System reviews for Q2 customers and coordinate with CSM on required follow up ... management or client service roles. * Experience in banking or banking software environments ...
Complete Site and System reviews for Q2 customers and coordinate with CSM on required follow up ... management or client service roles. * Experience in banking or banking software environments ...
Patient Coordinator
Cedar Rapids, IA · On-site
$16.75 - $22.25/hr
... an exceptional patient experience by managing the front office, coordinating schedules ... Modern technology and systems * A workplace focused on delivering exceptional patient care * The ...
Patient Coordinator
Cedar Rapids, IA · On-site
$16.75 - $22.25/hr
... an exceptional patient experience by managing the front office, coordinating schedules ... Modern technology and systems * A workplace focused on delivering exceptional patient care * The ...
Patient Coordinator
Cedar Rapids, IA · On-site
$16.75 - $22.25/hr
... an exceptional patient experience by managing the front office, coordinating schedules ... Modern technology and systems * A workplace focused on delivering exceptional patient care * The ...
Patient Coordinator
Cedar Rapids, IA · On-site
$16.75 - $22.25/hr
... an exceptional patient experience by managing the front office, coordinating schedules ... Modern technology and systems * A workplace focused on delivering exceptional patient care * The ...
Patient Coordinator
Cedar Rapids, IA · On-site
$16.75 - $22.25/hr
... an exceptional patient experience by managing the front office, coordinating schedules ... Modern technology and systems * A workplace focused on delivering exceptional patient care * The ...
Quick apply
Patient Coordinator
Cedar Rapids, IA · On-site
$16.75 - $22.25/hr
... an exceptional patient experience by managing the front office, coordinating schedules ... Modern technology and systems * A workplace focused on delivering exceptional patient care * The ...
Manages large scale projects from inception to implementation, involving key stakeholders in the ... patient experience across the continuum of care. Helps to standardize processes across the system ...
Manages large scale projects from inception to implementation, involving key stakeholders in the ... patient experience across the continuum of care. Helps to standardize processes across the system ...
Clinic Patient Experience Specialist - Urgent Care - Grinnell - Part Time 24 Hours a Week
Grinnell, IA · On-site
$16.25 - $20.50/hr
The role supports in maintaining accurate patient records in the EMR system and collects patient ... Experience: * Previous customer service experience in hospital or healthcare setting preferred.
Clinic Patient Experience Specialist - Urgent Care - Grinnell - Part Time 24 Hours a Week
Grinnell, IA · On-site
$16.25 - $20.50/hr
The role supports in maintaining accurate patient records in the EMR system and collects patient ... Experience: * Previous customer service experience in hospital or healthcare setting preferred.
Clinic Patient Experience Specialist - Urgent Care - Grinnell - Part Time 24 Hours a Week
Grinnell, IA · On-site
$16.25 - $20.50/hr
The role supports in maintaining accurate patient records in the EMR system and collects patient ... Experience: * Previous customer service experience in hospital or healthcare setting preferred.
Clinic Patient Experience Specialist - Urgent Care - Grinnell - Part Time 24 Hours a Week
Grinnell, IA · On-site
$16.25 - $20.50/hr
The role supports in maintaining accurate patient records in the EMR system and collects patient ... Experience: * Previous customer service experience in hospital or healthcare setting preferred.
Patient Access Customer Service Representative
Ottumwa, IA · On-site
$14.50 - $18.99/hr
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that ...
Patient Access Customer Service Representative
Ottumwa, IA · On-site
$14.50 - $18.99/hr
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that ...
System Patient Experience Manager information
See Iowa salary details
$14.68 - $19.29
22% of jobs
$21.27 is the 25th percentile. Wages below this are outliers.
$19.29 - $23.91
7% of jobs
$23.91 - $28.53
5% of jobs
$28.53 - $33.15
8% of jobs
The median wage is $35.84 / hr.
$33.15 - $37.77
13% of jobs
$37.77 - $42.39
11% of jobs
$46.08 is the 75th percentile. Wages above this are outliers.
$42.39 - $47
10% of jobs
$47 - $51.62
7% of jobs
$51.62 - $56.24
6% of jobs
$56.24 - $60.86
6% of jobs
$60.86 - $65.48
3% of jobs
$14
$37
$65
How much do system patient experience manager jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for system patient experience manager in Iowa is $37.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $48.32 per hour, depending on experience, location, and employer.
What is a system patient experience manager?
A System Patient Experience Manager is a healthcare professional responsible for overseeing and improving the overall patient experience across multiple facilities or departments within a healthcare system. They develop strategies, implement best practices, and coordinate initiatives to ensure that patients receive high-quality, compassionate care. Their work often involves collaborating with clinical and non-clinical staff, analyzing patient feedback, and measuring performance metrics to drive continuous improvement in patient satisfaction and care outcomes.
How does a system patient experience manager collaborate with clinical and administrative teams to improve patient satisfaction?
A System Patient Experience Manager works closely with both clinical staff (such as nurses and physicians) and administrative teams to identify areas where patient interactions can be enhanced. This often involves facilitating training sessions, analyzing patient feedback data, and leading multidisciplinary meetings to address service gaps. By building strong relationships across departments, the manager ensures that best practices are implemented consistently, and that patient-centered initiatives align with organizational goals. Effective collaboration is essential for driving system-wide improvements in patient satisfaction and care quality.
What are the key skills and qualifications needed to thrive as a system patient experience manager, and why are they important?
To thrive as a System Patient Experience Manager, you need expertise in healthcare administration, patient relations, and data analysis, typically supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with patient feedback platforms, quality improvement tools, and accreditation systems such as Press Ganey or HCAHPS is essential. Strong leadership, problem-solving, and communication skills distinguish top performers in this role. These competencies are crucial for driving improvements in patient satisfaction, coordinating cross-departmental initiatives, and ensuring a consistently positive patient experience across the organization.
What is the difference between System Patient Experience Manager vs Patient Experience Coordinator?
| Aspect | System Patient Experience Manager | Patient Experience Coordinator |
|---|---|---|
| Credentials | Bachelor's degree in healthcare, healthcare management, or related field; certifications in patient experience preferred | Associate's or Bachelor's degree; certifications in patient relations or customer service beneficial |
| Work Environment | Healthcare facilities, hospitals, clinics, focusing on system-wide patient experience strategies | Hospital departments or clinics, directly interacting with patients to improve service quality |
| Employer & Industry Usage | Hospitals, healthcare systems, clinics implementing patient experience programs | Healthcare providers, outpatient clinics, hospitals focusing on patient satisfaction |
The System Patient Experience Manager oversees the overall patient experience strategies across healthcare systems, focusing on policy development and system-wide improvements. In contrast, the Patient Experience Coordinator works directly with patients to address concerns and improve individual service experiences. Both roles are essential but differ in scope and responsibilities within healthcare settings.
What are popular job titles related to System Patient Experience Manager jobs in Iowa?
For System Patient Experience Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching System Patient Experience Manager jobs in Iowa look for?
The top searched job categories for System Patient Experience Manager jobs in Iowa are:
$16.50 - $20.75/hr
Full-time, Other
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
The Iowa Clinic rating
7.0
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Description
Looking for a career where you love what you do and who you do it with? You’re in the right place.
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you’ve got what it takes to join our TIC team? Keep reading
A day in the life…
Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like?
- Arrive at work in the morning - no night shift here!
- Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
- Strives to create The Iowa Clinic Experience with each interaction.
This job might be for you if you have…
Qualifications
- High School diploma or equivalent required.
- No medical office experience necessary, we will train you!
- Highly motivated to work in a healthcare setting.
Bonus points if…
- You love exceeding people’s expectations
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What’s in it for you
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success
- Generous PTO accruals and paid holidays.
- Health, dental, and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days, and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles, and transparent communication
What The Iowa Clinic employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Iowa Clinic
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1994