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System Patient Experience Manager Jobs in Delaware

Christiana Care Health Services

$22.29 - $33.44/hr

Demonstrated ability to manage staffing, workflow, patient throughput, and competing operational priorities. * Experience using electronic patient tracking or hospital information systems. Why ...

Walgreens

Pharmacy Manager

Delmar, DE · On-site

$62.75 - $74/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens Boots Alliance

Pharmacy Manager

Newark, DE · On-site

$63.75 - $75/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Bridgeville, DE · On-site

$67.05 - $90.55/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Smyrna, DE · On-site

$56.75 - $66.75/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Bridgeville, DE · On-site

$67.05 - $90.55/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Smyrna, DE

$56.75 - $66.75/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Delmar, DE · On-site

$62.75 - $74/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Job Responsibilities: Patient Experience * Engages patients by greeting them and offering ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens Boots Alliance

Pharmacy Manager

Bridgeville, DE · On-site

$58.50 - $68.75/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE ... Experience guiding frontline teams within service-driven operations such as mailroom, dining, or ...

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE ... Experience guiding frontline teams within service-driven operations such as mailroom, dining, or ...

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All JobsSystem Patient Experience JobsSystem Patient Experience Manager JobsSystem Patient Experience Manager Jobs in Delaware

System Patient Experience Manager information

See Delaware salary details

$15

$39

$69

How much do system patient experience manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for system patient experience manager in Delaware is $39.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.49 per hour, depending on experience, location, and employer.

What is a system patient experience manager?

A System Patient Experience Manager is a healthcare professional responsible for overseeing and improving the overall patient experience across multiple facilities or departments within a healthcare system. They develop strategies, implement best practices, and coordinate initiatives to ensure that patients receive high-quality, compassionate care. Their work often involves collaborating with clinical and non-clinical staff, analyzing patient feedback, and measuring performance metrics to drive continuous improvement in patient satisfaction and care outcomes.

How does a system patient experience manager collaborate with clinical and administrative teams to improve patient satisfaction?

A System Patient Experience Manager works closely with both clinical staff (such as nurses and physicians) and administrative teams to identify areas where patient interactions can be enhanced. This often involves facilitating training sessions, analyzing patient feedback data, and leading multidisciplinary meetings to address service gaps. By building strong relationships across departments, the manager ensures that best practices are implemented consistently, and that patient-centered initiatives align with organizational goals. Effective collaboration is essential for driving system-wide improvements in patient satisfaction and care quality.

What are the key skills and qualifications needed to thrive as a system patient experience manager, and why are they important?

To thrive as a System Patient Experience Manager, you need expertise in healthcare administration, patient relations, and data analysis, typically supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with patient feedback platforms, quality improvement tools, and accreditation systems such as Press Ganey or HCAHPS is essential. Strong leadership, problem-solving, and communication skills distinguish top performers in this role. These competencies are crucial for driving improvements in patient satisfaction, coordinating cross-departmental initiatives, and ensuring a consistently positive patient experience across the organization.

What is the difference between System Patient Experience Manager vs Patient Experience Coordinator?

AspectSystem Patient Experience ManagerPatient Experience Coordinator
CredentialsBachelor's degree in healthcare, healthcare management, or related field; certifications in patient experience preferredAssociate's or Bachelor's degree; certifications in patient relations or customer service beneficial
Work EnvironmentHealthcare facilities, hospitals, clinics, focusing on system-wide patient experience strategiesHospital departments or clinics, directly interacting with patients to improve service quality
Employer & Industry UsageHospitals, healthcare systems, clinics implementing patient experience programsHealthcare providers, outpatient clinics, hospitals focusing on patient satisfaction

The System Patient Experience Manager oversees the overall patient experience strategies across healthcare systems, focusing on policy development and system-wide improvements. In contrast, the Patient Experience Coordinator works directly with patients to address concerns and improve individual service experiences. Both roles are essential but differ in scope and responsibilities within healthcare settings.

What are popular job titles related to System Patient Experience Manager jobs in Delaware?

For System Patient Experience Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching System Patient Experience Manager jobs in Delaware look for?

The top searched job categories for System Patient Experience Manager jobs in Delaware are:

What cities in Delaware are hiring for System Patient Experience Manager jobs?

Cities in Delaware with the most System Patient Experience Manager job openings:

System Patient Experience Manager jobs near you
Infographic showing various System Patient Experience Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,038 per year, or $39.9 per hour.

Patient Escort Supervisor - Newark Campus

Christiana Care

Newark, DE • On-site

$22.29 - $33.44/hr

Other

Medical, Retirement, PTO

Re-posted 9 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

128th of 891 rated healthcare providers

Job description

Job Details
Help Keep Patient Care Moving at One of the Region's Largest Hospitals
If you're an experienced frontline leader who thrives in a fast-paced healthcare environment, this is your opportunity to make a meaningful impact every day.
ChristianaCare is seeking an experienced Patient Escort Supervisor to provide day-to-day operational leadership for Patient Escort Services while overseeing
Environmental Services Leads at our 1,000 plus -bed Newark Campus. Reporting to the Manager of Support Services, you'll help ensure the safe, timely movement of patients, support efficient hospital throughput, and contribute to an exceptional patient experience across one of the region's busiest healthcare environments.
This highly visible leadership role is ideal for someone who enjoys leading people, making sound operational decisions, taking initiative, and building strong partnerships across clinical and support service teams.
What You'll Do
  • Provide day-to-day operational leadership for Patient Escort Services and Environmental Services Leads.
  • Coordinate patient transport operations to support safe, timely patient movement and efficient clinical workflows.
  • Supervise, coach, mentor, and develop frontline team members while fostering accountability, engagement, and service excellence.
  • Monitor staffing levels, prioritize assignments, and adjust resources to meet changing patient volumes and operational needs.
  • Partner with nursing, Environmental Services, and other clinical departments to ensure seamless daily operations and outstanding customer service.
  • Promote a culture of safety, teamwork, continuous improvement, and operational excellence.
  • Support employee performance through coaching, recognition, and performance management.
We're Looking For
  • A confident, positive leader who enjoys developing people and building high-performing teams.
  • Someone who works independently, takes initiative, and is comfortable making sound operational decisions.
  • A supervisor who remains calm, organized, and solution-focused in a high-volume environment.
  • An effective communicator who builds collaborative relationships across multiple departments.
  • A leader committed to delivering exceptional customer service and creating a positive patient experience.
Qualifications
  • High school diploma or GED.
  • Minimum of two years of experience in patient transport, environmental services, hospital support services, or related healthcare operations.
Preferred
  • Previous leadership experience as an Environmental Services Lead, Patient Escort Lead, Team Lead, Charge Leader, Supervisor, or similar frontline leadership role.
  • Experience in a large, high-volume acute care hospital.
  • Experience supervising or coordinating frontline healthcare support staff.
  • Demonstrated ability to manage staffing, workflow, patient throughput, and competing operational priorities.
  • Experience using electronic patient tracking or hospital information systems.

Why ChristianaCare?
At ChristianaCare, support services are essential to delivering safe, compassionate, and efficient patient care. At our Newark Campus, you'll join a collaborative leadership team where your work directly impacts patient flow, operational excellence, and the experience of patients, visitors, and caregivers every day.
Hourly Pay Range: $22.29 - $33.44
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Sep 13, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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