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Switchboard Jobs in California (NOW HIRING)

NITELINES USA, INC

Switchboard Operator

Fresno, CA · On-site

$18.13 - $23.22/hr

Switchboard Operators LOCATION: Fresno, CA 93703 SCHEDULE: (Shifts) * Work performed twenty-four (24) hours a day, seven (7) days a week, fifty-two (52) weeks a year, including all holidays. The ...

New

NITELINES USA, INC

Switchboard Operator

Fresno, CA

$18.13 - $23.22/hr

Switchboard Operators LOCATION: Fresno, CA 93703 SCHEDULE: (Shifts) * Work performed twenty-four (24) hours a day, seven (7) days a week, fifty-two (52) weeks a year, including all holidays. The ...

New

Conflux Systems

Switchboard Assembler

Pomona, CA · On-site

$19.62/hr

Shift : $18.50/Hr, 4PM - 12:30AM, 3 Months Contract to FTE ($19.62/Hr and Increment for 6 Months) We are seeking a Switchboard Assembler to build and modify electromechanical equipment including ...

PIH Health

Switchboard Operator

Whittier, CA · On-site

$23 - $29.90/hr

Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various ...

PIH Health

Switchboard Operator

Whittier, CA

$15.75 - $20/hr

Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various ...

LaborMax - Hayward, CA

Be Seen First

Switchboard Operator

San Francisco, CA · On-site

$23 - $25/hr

* Answering calls : Pick up phone lines quickly and greet callers in a polite way. * Transferring calls : Send callers to the correct person, extension, or department using a computer or phone system.

PIH Health

Switchboard Operator

Whittier, CA · On-site

$15.75 - $20/hr

Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various ...

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All JobsSwitchboard JobsSwitchboard Jobs in California

Switchboard information

See California salary details

$8

$16

$24

How much do switchboard jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for switchboard in California is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are popular job titles related to Switchboard jobs in California? For Switchboard jobs in California, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in California look for? The top searched job categories for Switchboard jobs in California are:
What cities in California are hiring for Switchboard jobs? Cities in California with the most Switchboard job openings:
Switchboard jobs near you
Infographic showing various Switchboard job openings in California as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,385 per year, or $16.5 per hour.

Switchboard Operator

NITELINES USA, INC

Fresno, CA • On-site

$18.13 - $23.22/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

NEEDED: Switchboard Operators
LOCATION: Fresno, CA 93703
SCHEDULE: (Shifts)
  • Work performed twenty-four (24) hours a day, seven (7) days a week, fifty-two (52) weeks a year, including all holidays. The shifts may include days, evenings and nights.
  • Work includes coverage of the following equipment: console switchboard, fax machine and audio, radio, visual and pocket paging systems, and reporting and recording trouble calls and moves, adds and changes (MACS)

QUALIFICATIONS:
  • All acceptable personnel shall receive training in procedures and policies.
  • No personnel shall be assigned to work until initial orientation and training are completed.
  • Personnel shall wear comfortable clothes appropriate for an office environment.
  • All personnel shall be required to wear a provided identification badge.
  • Personnel shall have automobile liability insurance in order to drive or park at facility.

JOB DUTIES:
  • Telephone/Switchboard Operators' Tasks
  • Answer and process all incoming calls.
  • All incoming calls both internal and external shall be answered within three (3) rings
  • Answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crisis periods. Calls shall be answered in priority order.
  • Incoming calls shall be routed appropriately throughout the facility.
  • Receive collect calls, only if authorized and obtain and record time and charges.
  • Responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires and disasters. They shall also be required to receive and transmit over two-way radios.
  • Follow instructions if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office.
  • Responsible for ensuring that no unauthorized long distance calls are made and no unauthorized collect calls are accepted.
  • Shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required.
  • Assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary.
  • Assist facility staff and patients, when necessary, in placing calls. Calls shall include, but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls.
  • Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises.
  • Reporting Telephone Equipment Malfunctions:
  • Maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service.
  • Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS)
  • Enter messages in Phone Message Manager:
  • Operators will access messaging system daily
  • Applicable calls will require a message to be sent to appropriate office location with brief description of customer's request

BENEFITS: Competitive hourly pay rate, accrued vacation, accrued sick leave, 11 paid federal holidays, 401K opportunity, and healthcare benefits contribution.
NITELINES USA logo

About NITELINES USA

Sourced by ZipRecruiter

We are a diversified Support Services Agency For Federal and State Governments, headquartered in Atlanta, Georgia, NiteLines USA, Inc., was founded to pursue and impart contract quality support services to a variety of governmental agencies. In the years since its inception, our firm has grown steadily. We employ various management, administrative and professional service personnel with extensive experience and understanding in providing quality services to all of our customers. NiteLines USA, Inc. is fully aware of our customer requirements for reliable, efficient, and quality contract support services. We have both the technical expertise to provide the support services needed, and the management personnel and procedures to ensure quality performance of every contract. Our company’s technical, management, and policies demonstrate our understanding of the specific requirements of each contract and our innovative ideas about how to provide these services at a much higher level of accomplishment than is currently available to support . Our management procedures stress the ability of our corporate team to manage the services to the complete satisfaction of our customers.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Duluth, GA, US

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