... switchboard consoles. Some key components of the role will include: * Exhibit exceptional phone etiquette, promptly answering calls with a friendly and professional demeanor to ensure effective ...
... switchboard consoles. Some key components of the role will include: * Exhibit exceptional phone etiquette, promptly answering calls with a friendly and professional demeanor to ensure effective ...
Team/Crew Member
Millbrook, AL · On-site
$11.50 - $15/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Millbrook, AL · On-site
$11.50 - $15/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Auburn, AL · On-site
$10 - $13/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Auburn, AL · On-site
$10 - $13/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Rainbow City, AL · On-site
$9.25 - $12.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Rainbow City, AL · On-site
$9.25 - $12.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10.75 - $14/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10.75 - $14/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$11 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$11 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Dothan, AL · On-site
$11 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Dothan, AL · On-site
$11 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Montgomery, AL · On-site
$10 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Montgomery, AL · On-site
$10 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Alexandria, AL · On-site
$11 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Alexandria, AL · On-site
$11 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10 - $13/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10 - $13/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Auburn, AL · On-site
$10.25 - $13.50/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Auburn, AL · On-site
$10.25 - $13.50/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10.75 - $14/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10.75 - $14/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Operate the hotel switchboard, answer inquiries, and transfer calls as needed. * Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions ...
Quick apply
Operate the hotel switchboard, answer inquiries, and transfer calls as needed. * Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions ...
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Millbrook, AL · On-site
$11.50 - $15/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Millbrook, AL · On-site
$11.50 - $15/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
Prattville, AL · On-site
$10.25 - $13.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Follows procedures to complete the Switchboard paging log for each paging request. * Document in log book unusual events and report to appropriate Hospital Staff according to procedure. * Utilize ...
Follows procedures to complete the Switchboard paging log for each paging request. * Document in log book unusual events and report to appropriate Hospital Staff according to procedure. * Utilize ...
Team/Crew Member
$10.75 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Team/Crew Member
$10.75 - $14.25/hr
Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
Switchboard information
See Alabama salary details
$8.06 - $9.35
1% of jobs
$9.35 - $10.64
1% of jobs
$10.64 - $11.92
5% of jobs
$13.04 is the 25th percentile. Wages below this are outliers.
$11.92 - $13.21
20% of jobs
The median wage is $14.25 / hr.
$13.21 - $14.50
28% of jobs
$14.50 - $15.79
13% of jobs
$16.43 is the 75th percentile. Wages above this are outliers.
$15.79 - $17.07
14% of jobs
$17.07 - $18.36
10% of jobs
$18.36 - $19.65
4% of jobs
$19.65 - $20.94
2% of jobs
$20.94 - $22.22
2% of jobs
$8
$15
$22
How much do switchboard jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for switchboard in Alabama is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.
What is a switchboard operator?
A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.
What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?
To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are some typical challenges faced by switchboard operators, and how can they be managed effectively?
Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.
What is the difference between Switchboard vs Receptionist?
| Aspect | Switchboard | Receptionist |
|---|---|---|
| Primary Role | Manages incoming calls and directs them to appropriate departments or personnel | Greets visitors, manages front desk, and handles general administrative tasks |
| Work Environment | Call centers, corporate offices, hospitals | Office reception areas, corporate front desks |
| Required Skills | Excellent communication, multitasking, basic technical skills | Customer service, communication, organizational skills |
| Common Certifications | None typically required, but communication or switchboard training can help | Customer service certifications or administrative training |
While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.
Did switchboard operators make good money?
Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.
Is it hard to be a switchboard operator?
Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.
What are popular job titles related to Switchboard jobs in Alabama?
For Switchboard jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Alabama look for?
The top searched job categories for Switchboard jobs in Alabama are:
Full-time
Medical, Dental, Vision, Retirement
Posted 4 days ago
Job description
As a member of our hospitality team, the primary role of an At Your Service (AYS) / Delighted to Serve (DTS) Agent is to be the primary point of contact for guest requests and provide exceptional guest service by promptly handling all guest calls and requests, and take proactive steps to address and resolve any concerns. This role is responsible for possessing knowledge of the hotel's offerings, menus, local attractions, entertainment, and services to provide helpful information to guests. A crucial part of this role is excellent organizational and time management skills, strong attention to detail, effective communication abilities, and proficiency in property management systems (PMS), guest areas, F&B post terminals, and PBX switchboard consoles.
Some key components of the role will include:Â
- Exhibit exceptional phone etiquette, promptly answering calls with a friendly and professional demeanor to ensure effective communication with guests.
- Log guest requests accurately and efficiently, paying meticulous attention to detail and gathering all necessary information for prompt resolution.
- Take ownership of each guest issue, providing quick and satisfactory resolutions while consistently exceeding their expectations.
- Proactively engage with guests, anticipating their needs and offering additional services or upsells to enhance their stay.
- Possess extensive knowledge of room service menus, local attractions, resort outlets, amenities, and features, including the Robert Trent Jones Golf Trail and other PCH Hotels, to offer comprehensive assistance to guests.
- Utilize various technical skills, including proficiency in Property Management Systems (PMS), guest area operations, Food & Beverage post terminals, and PBX switchboard consoles, to efficiently handle guest inquiries and facilitate seamless operations.
- Exhibit excellent multitasking abilities and problem-solving skills to address multiple guest inquiries and resolve issues promptly and efficiently.
- Familiarize guests with the hotel and its services, including the operating hours of all departments within the hotel and the surrounding areas, to provide a well-informed and convenient experience.
- Act as a hotel ambassador, promoting various amenities, restaurants, lounges, gift shops, and services, enhancing the overall guest experience.
- Understand and explain various payment options and procedures related to room service, ensuring a smooth and hassle-free experience for guests during their stay.
- Adhere diligently to the hotel's credit policy and procedures, accurately processing transactions and maintaining financial integrity.
- Provide accurate directions and information to guests, assisting them in navigating the hotel premises and local area effectively.
- Record all customer complaints in the guest response program, ensuring thorough documentation and proactive follow-up to prevent future issues.
- Continuously strive to offer the best service to guests, actively seeking ways to improve and enhance their experience during their stay.
Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and a
destination for golfers from around the world. The event spaces include 18 event rooms, over 25,000 feet of space, and a capacity of a over 1,000 in the largest room. The resort hosts a wide array of weddings, corporate meetings, social events, and much more!
As a part of the PCH Hotels & Resorts portfolio, Ross Bridge associates enjoy a comprehensive benefit package and a wide array of perks and discounts, including:
- Full health, dental, and vision coverage including both FSA and HSA options,
- 401k with matching
- Hotel, F&B, golf, and retail discounts throughout the company properties
- Worldwide Marriott discounts
- And much more!
Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"!