Switchboard Operator
$14 - $17.75/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator
$14 - $17.75/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator
$12.75 - $16.25/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator
$12.75 - $16.25/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator
Troy, AL · On-site
$14 - $17.75/hr
Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...
Switchboard Operator
Troy, AL · On-site
$14 - $17.75/hr
Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...
Switchboard Operator - HK - PRN - Shift Varies
$13.50 - $17/hr
Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls. * Demonstrates proper phone etiquette by answering and dispatching phone calls promptly ...
Switchboard Operator - HK - PRN - Shift Varies
$13.50 - $17/hr
Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls. * Demonstrates proper phone etiquette by answering and dispatching phone calls promptly ...
Switchboard Operator - HK - PRN - Shift Varies
$13.50 - $17/hr
Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls. * Demonstrates proper phone etiquette by answering and dispatching phone calls promptly ...
Switchboard Operator - HK - PRN - Shift Varies
$13.50 - $17/hr
Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls. * Demonstrates proper phone etiquette by answering and dispatching phone calls promptly ...
Switchboard Operator - HK - PRN - Shift Varies
Sheffield, AL · On-site
$13.50 - $17/hr
Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls. * Demonstrates proper phone etiquette by answering and dispatching phone calls promptly ...
Switchboard Operator - HK - PRN - Shift Varies
Sheffield, AL · On-site
$13.50 - $17/hr
Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls. * Demonstrates proper phone etiquette by answering and dispatching phone calls promptly ...
Switchboard communicate with potential customers via emails, text messages, and phone calls on the agent behalf to help agents maximize their time effectively and efficiently. Agents spend less time ...
Switchboard communicate with potential customers via emails, text messages, and phone calls on the agent behalf to help agents maximize their time effectively and efficiently. Agents spend less time ...
PBX Operator
Gadsden, AL · On-site
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
PBX Operator
Gadsden, AL · On-site
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
Experience: 2-3 years experience in switchboard operation and/or customer service Abilities/Skills: Basic computer skills; Typing Employment Type: OTHER
Experience: 2-3 years experience in switchboard operation and/or customer service Abilities/Skills: Basic computer skills; Typing Employment Type: OTHER
Security Guard- 2nd Shift
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Quick apply
Security Guard- 2nd Shift
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
Guntersville, AL · On-site
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
Guntersville, AL · On-site
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
Guntersville, AL · On-site
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
Guntersville, AL · On-site
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
Guntersville, AL · On-site
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
Guntersville, AL · On-site
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Security Guard- 2nd Shift
$12.50 - $15.25/hr
Answering switchboard after hours. Billing loads. Follow and implement company policies. Operate company owned vehicles Inspect trailers for cleanliness and operability Receive shipments of supplies ...
Crew Member
$10 - $13/hr
You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Crew Member
$10 - $13/hr
You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Crew Member
$10.75 - $14.25/hr
You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Crew Member
$10.75 - $14.25/hr
You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Crew Member
$10.75 - $14.25/hr
You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Crew Member
$10.75 - $14.25/hr
You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Applicants should have experience in money management, switchboard operations, records and file management systems, and computer operating systems and software including Word and Excel. Applicants ...
Quick apply
Applicants should have experience in money management, switchboard operations, records and file management systems, and computer operating systems and software including Word and Excel. Applicants ...
M H Police Comm Officer
Tuscaloosa, AL · On-site
$31K/yr
Required Knowledge, Skills, and Abilities (KSAs) • Knowledge and use of proper English and grammar. • Ability to operate a telephone switchboard and radio system under heavy traffic. • Ability ...
M H Police Comm Officer
Tuscaloosa, AL · On-site
$31K/yr
Required Knowledge, Skills, and Abilities (KSAs) • Knowledge and use of proper English and grammar. • Ability to operate a telephone switchboard and radio system under heavy traffic. • Ability ...
Switchboard information
See Alabama salary details
$8.06 - $9.35
1% of jobs
$9.35 - $10.64
1% of jobs
$10.64 - $11.92
5% of jobs
$13.04 is the 25th percentile. Wages below this are outliers.
$11.92 - $13.21
20% of jobs
The median wage is $14.25 / hr.
$13.21 - $14.50
28% of jobs
$14.50 - $15.79
13% of jobs
$16.43 is the 75th percentile. Wages above this are outliers.
$15.79 - $17.07
14% of jobs
$17.07 - $18.36
10% of jobs
$18.36 - $19.65
4% of jobs
$19.65 - $20.94
2% of jobs
$20.94 - $22.22
2% of jobs
$8
$15
$22
How much do switchboard jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for switchboard in Alabama is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.
What are some typical challenges faced by switchboard operators, and how can they be managed effectively?
Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.
What is the difference between Switchboard vs Receptionist?
| Aspect | Switchboard | Receptionist |
|---|---|---|
| Primary Role | Manages incoming calls and directs them to appropriate departments or personnel | Greets visitors, manages front desk, and handles general administrative tasks |
| Work Environment | Call centers, corporate offices, hospitals | Office reception areas, corporate front desks |
| Required Skills | Excellent communication, multitasking, basic technical skills | Customer service, communication, organizational skills |
| Common Certifications | None typically required, but communication or switchboard training can help | Customer service certifications or administrative training |
While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.
What is a switchboard operator?
A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.
What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?
To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are popular job titles related to Switchboard jobs in Alabama? For Switchboard jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Alabama look for? The top searched job categories for Switchboard jobs in Alabama are:
Grandview Medical Center (Alabama) rating
5.7
Based on 50 frontline employees who took The Breakroom Quiz
913th of 1,054 rated hospitals
Job description
Job Description Job Summary
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
- Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
- Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
- Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
- Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
- Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
- Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
- Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
- Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of experience in customer service, call center, or healthcare setting required
- 1-2 years of switchboard experience preferred
- Proficient in operating switchboard or telecommunications equipment.
- Excellent verbal communication and customer service skills.
- Ability to manage high call volumes in a calm and professional manner.
- Strong organizational skills with attention to detail.
- Capable of handling emergency communication processes effectively.
- Knowledge of hospital policies, codes, and procedures is a plus.
What Grandview Medical Center (Alabama) employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Grandview Medical Center
Sourced by ZipRecruiter
Grandview Medical Center is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and offers programs and services in all medical and surgical areas, including Cardiology, Oncology, Neurology, Women's Health, Mental Health, Digestive Diseases, Orthopedics, Physical Medicine and Rehab, Sports Medicine and Emergency Care. There are more than 600 physicians on the Grandview medical staff representing 30 specialties and subspecialties. The hospital has been named an accredited program for Metabolic and Bariatric surgery by ASMBS & ACS as well as an accredited chest pain center.
Industry
Hospitals
Company size
1,001 - 5,000 Employees
Headquarters location
Birmingham, AL, US
Year founded
2015