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Sweetwaters Jobs (NOW HIRING)

Team Lead

Ann Arbor, MI · On-site

$16 - $17/hr

Training & development Sweetwaters Coffee & Tea is looking for Team Leads/Shift Leads that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an ...

Baristas

Ann Arbor, MI · On-site

$15 - $15.50/hr

Training & development Sweetwaters Coffee & Tea is looking for Baristas that enjoy working with people and making coffee, espresso, and tea beverages. We are an established, premium coffeehouse brand ...

Morning Baristas

Ann Arbor, MI · On-site

$15 - $16/hr

: Baristas mornings & afternoons Sweetwaters Coffee & Tea is looking for Baristas that enjoy working with people and making coffee, espresso, and tea beverages in the mornings starting as early as 5 ...

Shift Lead

Ann Arbor, MI · On-site

$16 - $17/hr

Training & development Sweetwaters Coffee & Tea is looking for Shift Managers that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an established ...

Team Lead

Ann Arbor, MI · On-site

$16.50 - $17/hr

Sweetwaters Coffee & Tea is looking for Team Leads/Shift Leads that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an established, premium ...

Baristas

Ann Arbor, MI · On-site

$15 - $15.50/hr

Training & development Sweetwaters Coffee & Tea is looking for Baristas that enjoy working with people and making coffee, espresso, and tea beverages. We are an established, premium coffeehouse brand ...

Team Lead

Ann Arbor, MI · On-site

$16 - $17/hr

Training & development Sweetwaters Coffee & Tea is looking for Team Leads/Shift Leads that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an ...

Baristas

Ann Arbor, MI · On-site

$15 - $16/hr

: Baristas nights & weekends Sweetwaters Coffee & Tea is looking for Baristas that enjoy working with people and making coffee, espresso, and tea beverages on nights & weekends. We are an established ...

Team Lead

Ann Arbor, MI · On-site

$16 - $17/hr

Flexible schedule Sweetwaters Coffee & Tea is looking for Team Leads/Shift Leads that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an established ...

Baristas

Ann Arbor, MI · On-site

$15 - $15.50/hr

Flexible schedule Sweetwaters Coffee & Tea is looking for Baristas that enjoy working with people and making coffee, espresso, and tea beverages. We are an established, premium coffeehouse brand that ...

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Sweetwaters information

What is a Sweetwaters employee?

A Sweetwaters employee typically works at Sweetwaters Coffee & Tea, a café chain specializing in premium coffees, teas, and pastries. Employees may serve as baristas, cashiers, or café staff responsible for preparing and serving beverages, maintaining a clean environment, and providing excellent customer service. The job often requires strong communication skills, the ability to work efficiently in a fast-paced setting, and a passion for coffee and hospitality. Employees also follow food safety guidelines and may handle cash or operate point-of-sale systems. Training is usually provided on the company's products and service standards.

What are some typical challenges faced by team members working at Sweetwaters cafes, and how can they be successfully managed?

Team members at Sweetwaters cafes often juggle multiple responsibilities, such as preparing beverages, managing food orders, and providing attentive customer service, especially during busy periods. Balancing speed and quality can be challenging, but clear communication and effective teamwork help ensure smooth operations. New hires are encouraged to ask questions, lean on the support of experienced colleagues, and take advantage of training programs to build confidence and efficiency. Staying organized and maintaining a positive attitude also contribute to a successful and enjoyable work experience.

What is the difference between Sweetwaters vs Barista?

AspectSweetwatersBarista
Required CredentialsHigh school diploma or equivalent, barista trainingHigh school diploma or equivalent, barista training
Work EnvironmentCoffee shops, cafes, specialty beverage outletsCoffee shops, cafes, restaurants
Employer & IndustrySpecialty coffee chains, cafesRestaurants, cafes, coffee shops
Common Search & ComparisonSweetwaters vs BaristaBarista roles, coffee shop jobs

Both Sweetwaters and Barista roles typically require similar credentials and work in coffee shop environments. While Sweetwaters is a specific coffee chain, a Barista is a general job title found across various cafes and restaurants. The main difference lies in the brand-specific context versus the general job role.

What are the key skills and qualifications needed to thrive as a Sweetwaters Barista, and why are they important?

To thrive as a Sweetwaters Barista, you need a solid understanding of coffee preparation, attention to detail, and customer service skills, often supported by previous food service experience. Familiarity with espresso machines, POS systems, and food safety certifications is typically required. Outstanding communication, teamwork, and the ability to multitask help baristas create a welcoming environment and efficiently serve customers. These skills ensure high-quality beverages, exceptional customer experiences, and smooth café operations.
More about Sweetwaters jobs
What cities are hiring for Sweetwaters jobs? Cities with the most Sweetwaters job openings:
What states have the most Sweetwaters jobs? States with the most job openings for Sweetwaters jobs include:
What job categories do people searching Sweetwaters jobs look for? The top searched job categories for Sweetwaters jobs are:
Infographic showing various Sweetwaters job openings in the United States as of July 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 100% Physical job distribution.
Assistant Manager

Assistant Manager

Sweetwaters Coffee & Tea

Ann Arbor, MI • On-site

$17 - $19/hr

Part-time

Medical, Retirement, PTO

Re-posted 8 days ago


Sweetwaters Coffee & Tea rating

4.1

Company rating: 4.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT Sweetwaters Coffee & Tea
Our mission in every Sweetwaters cafe is to Make Our Guest’s Day™.  How do we do this?  We have a company culture and team of people that love what they do every day!  Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 30 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe.
Sweetwaters Coffee & Tea is a strong coffeehouse brand and a dynamic woman owned company that is growing.  We are based in Ann Arbor and focused on providing globally inspired beverages and an excellent customer experience.  We currently have over 35 locations and continue to grow across the nation.
Check out more about us here: Love Your Day   The Wei & Jay Show: St. Matcha Day 
OUR PURPOSE
To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.
We are driven to: 
• Communicate to build strong relationships.
• Create a contagiously fun environment for staff & guests.
• Be passionate about seriously great drinks, foods & service.
• Pursue profits as a measure of success & path for growth.
POSITION DESCRIPTION Our ideal candidate will oversee the night shift operations and management of a corporate Sweetwaters Coffee & Tea cafe that fosters a fun environment and generates bottom line profits.  Be ready to handle high volume and dynamic and youthful staff & guests.  Look forward to working with people, leading a team, and making premium handcrafted coffee, espresso, and tea beverages. 
This Sweetwaters is located in bustling and vibrant downtown Ann Arbor surrounded by restaurants and retail. Parking is available in the surrounding neighborhoods and easy access to bus routes.
Responsibilities:
  • Build sales through excellent product execution, guest service, and team management. 
  • Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards. 
  • Encourage and guide the team to meet sales goals 
  • Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety
  • Provide friendly, accurate, and efficient guest service.
  • Execute accurate and proper cash handling procedures.
  • Ensure the café is clean, organized, and inviting at all times. 
  • Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.
  • Supports GM in preparing and submitting weekly orders
  • Supports GM in completing the monthly inventory counts 
Requirements: 
  • Food service experience.
  • Proven sales experience.
  • Must enjoy working with people, be able to multi-task, and work in a busy, fast paced environment. 
  • Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about quality.
  • Loves to laugh and work in a positive environment.
  • Ability to lift and or move up to 30 lbs. 
Education:
  • Minimum high school or equivalent
Advancement Opportunities
General Management training offered to qualified candidates.
Corporate positions in franchise business available for qualified candidate.
Compensation & Benefits
$17.00-$19.00 per hour*
*Tips can be earned on top of hourly rate.
Minimum 20 hours per week.  Full-time available. Must have weekend availability.
Paid time off for full-time. 
Health insurance for full-time.
Opportunity for professional advancement in our growing company.
Brewed coffees, teas, and Cold Brews are a perk during shifts! 

What Sweetwaters Coffee & Tea employees say

Pay

Hours and flexibility

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