Sustaining Test Engineer Jobs in Massachusetts (NOW HIRING)

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that enhance our customers' experience in ways we cannot even imagine yet. Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers comes from all over the world to design, test, and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors, and factories all co-located means that we can design the hardware, write the code, test, build, and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.
The Amazon Robotics (AR) organization develops and oversees testing of high-quality robotics using automated solutions. It is a fast-paced operation that works cross-functionally with teams across Amazon globally, and embraces multi-talented, hardworking, technology-driven individuals. In this role, you will act as a Sustaining Test Development Engineer, accountable for developing, supporting, troubleshooting, and continuously improving the manufacturing test systems that sustain our production lines across internal factories and contract manufacturing (CM) sites.
This position primarily focuses on test development and sustaining engineering for electro-mechanical sub-assemblies, including printed circuit board assemblies (PCBAs), sensors, and vision systems. You will maintain test station uptime, investigate failures to root cause, and optimize automated test solutions to drive improvements in product yield, test coverage, and reliability. We are seeking a creative and detail-oriented engineer with a proven track record of sustaining automated test systems in a High-Volume Manufacturing environment. This role reports to the Product Sustaining and Support Engineering team within Amazon Robotics.
Key job responsibilities
- Actively enable and foster a culture of inclusion.
- Provide sustaining engineering and troubleshooting for manufacturing test systems across internal factory and contract manufacturing (CM) sites to maximize Overall Equipment Effectiveness (OEE) and minimize downtime.
- Design, develop, and validate automated test sequences and custom test fixtures for electro-mechanical sub-assemblies.
- Define test strategies, evaluate product testability (Design for Test/DFT), and establish strict acceptance criteria to deliver robust test solutions.
- Own and resolve escalated test-floor incidents, serving as the technical point of contact and participating in on-call rotations.
- Maintain, debug, and optimize automated test sequences utilizing standard frameworks (e.g., NI TestStand, LabVIEW) for assigned product lines.
- Analyze product yield, coverage, and reliability metrics to identify failure trends, driving Root Cause and Corrective Action (RCCA).
- Drive continuous improvement initiatives to enhance test processes, reduce false reject rates (FRR), and optimize test coverage.
- Execute test script updates, instrument calibrations, and fixture deployments or retrofits with minimal supervision.
- Document and maintain standard operating procedures (SOPs), test specifications, preventive maintenance (PM) plans, and troubleshooting guides.
- Propose engineering change orders (ECOs) to improve product manufacturability (DFM) and testability (DFT).
- Mentor junior engineers, test technicians, and peers on best practices in test automation and fault isolation.
- Promote a safe working environment by strictly adhering to all facility and equipment safety procedures.
- Travel up to 30% to support global manufacturing sites.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- Bachelor's degree or foreign equivalent in robotics, mechanical engineering, electrical engineering, or a related field
- 3+ years of professional experience in manufacturing test engineering, automated test development, or sustaining test support within a production environment.
- Proven experience developing, debugging, or maintaining automated test systems using frameworks such as NI TestStand, LabVIEW, or equivalent.
- Strong background in troubleshooting electro-mechanical assemblies, including the ability to read and debug electrical schematics and interpret mechanical engineering drawings.
- Demonstrated experience performing root cause analysis (RCA) and driving corrective actions.
- Excellent analytical and problem-solving skills, with a proven ability to define technical requirements and deliver robust automated test solutions.
PREFERRED QUALIFICATIONS
- Master's degree in Electrical Engineering, Computer Science, or a related technical discipline.
- 5+ years of experience in manufacturing test development or automated test system engineering in a High-Volume Manufacturing environment.
- Hands-on experience testing Printed Circuit Board Assemblies (PCBAs), including In-Circuit Test (ICT) systems, Flying Probe, and benchtop electrical debugging down to the component level.
- Familiarity with applying Artificial Intelligence (AI) or Machine Learning (ML) tools to optimize test automation, enhance failure analysis, or generate manufacturing data insights.
- Proficiency in test scripting and programming languages, specifically Python, alongside NI LabVIEW/TestStand.
- Functional expertise in industry-standard quality and reliability tools (e.g., 5-Why, 8D problem solving, Control Plans, and Measurement System Analysis/Gage R&R).
- Experience managing and collaborating with vendors and Contract Manufacturers (CMs) across multiple sites or international locations.
- Strong verbal and written communication skills; highly self-motivated with the ability to resolve complex problems independently and collaboratively within a team environment.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, North Reading - 117,300.00 - 160,000.00 USD annually