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Surveillance Manager Jobs in Rochester, NY (NOW HIRING)

Ethos Risk Services

Investigator

Rochester, NY · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Rochester, NY · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Weco Manufacturing

Quality Manager

Rochester, NY · On-site

$75K - $95K/yr

Participate in all ISO and Quality Management System activities, including certification and surveillance audits. * COPQ Metrics * Supervise, coach, train, and develop Quality Department personnel.

Weco Manufacturing Group

Quality Manager

Rochester, NY · On-site

$75K - $95K/yr

Participate in all ISO and Quality Management System activities, including certification and surveillance audits. * COPQ Metrics * Supervise, coach, train, and develop Quality Department personnel.

Ethos Risk Services

Entry-Level Investigator

Rochester, NY

$45K - $56K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and ...

L3HHCM20

Principal Program Manager

Rochester, NY · On-site

$133K - $247K/yr

... surveillance, and reconnaissance (ISR) space components, payloads, and satellites for U.S ... Extensive management and leadership skills to lead crossdepartment project teams or manage projects ...

TE Connectivity

Quality Manager

Rochester, NY · On-site

$134K - $170K/yr

Experience leading ISO certification and surveillance audits. * Demonstrated knowledge of quality methodologies, CAPA, root cause analysis, and continuous improvement tools. * Experience managing ...

TE Connectivity

Quality Manager

Rochester, NY · On-site

Experience leading ISO certification and surveillance audits. * Demonstrated knowledge of quality methodologies, CAPA, root cause analysis, and continuous improvement tools. * Experience managing ...

Kodak

Quality Manager

Rochester, NY

This is a Quality Manager position in the printed electronics organization, reporting to the VP, ... Near term focus is maintaining QMS readiness for external IATF 16949 surveillance audits.

Kodak

Quality Manager

Rochester, NY

$95K - $115K/yr

This is a Quality Manager position in the printed electronics organization, reporting to the VP, ... Near term focus is maintaining QMS readiness for external IATF 16949 surveillance audits.

Kodak

Quality Manager

Rochester, NY · On-site

This is a Quality Manager position in the printed electronics organization, reporting to the VP, ... Near term focus is maintaining QMS readiness for external IATF 16949 surveillance audits.

Honeywell

Embedded Project Manager

Pittsford, NY · On-site

$99K - $123K/yr

The Managed Services group provides system optimization, technical advisement services, and project ... surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in ...

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All JobsSurveillance JobsSurveillance Manager JobsSurveillance Manager Jobs in Rochester, NY

Surveillance Manager information

See Rochester, NY salary details

$33.1K

$74.3K

$130.7K

How much do surveillance manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for surveillance manager in Rochester, NY is $74,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $84,900.00 per year, depending on experience, location, and employer.

What is a surveillance manager?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What does a surveillance manager do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

What are the key skills and qualifications needed to thrive as a surveillance manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What are some common challenges faced by a surveillance manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

More about Surveillance Manager jobs

What are the most commonly searched types of Surveillance jobs in Rochester, NY?

The most popular types of Surveillance jobs in Rochester, NY are:

What job categories do people searching Surveillance Manager jobs in Rochester, NY look for?

The top searched job categories for Surveillance Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Surveillance Manager jobs?

Cities near Rochester, NY with the most Surveillance Manager job openings:

Surveillance Manager jobs near you
Infographic showing various Surveillance Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $74,345 per year, or $35.7 per hour.

Investigator

Ethos Risk Services

Rochester, NY • On-site

$25 - $35/hr

Full-time

Re-posted 3 hours ago

Job description

ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.
JOB SUMMARY:
Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.
KEY RESPONSIBILITIES:
  • Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.
  • Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
  • Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.
  • Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
  • Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.

REQUIREMENTS:
  • Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
  • Driver's License: Valid driver's license and proof of automobile insurance.
  • Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows).
  • Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
  • Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
  • Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).

WORKING CONDITIONS:
  • While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required
  • Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
  • Weekends/holidays are common workdays as claimants are more likely to be active.
  • This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
  • Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
A background check will be conducted, in accordance to the local state law and regulations.

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