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Surestay Hotel Jobs (NOW HIRING)

SureStay by Best Western Summerville

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Maintenance Personnel

Summerville, SC · Remote

$14.50 - $16.50/hr

Hotel Maintenance Technician / Houseman SureStay by Best Western, Summerville, SC Steady Work | Variety of Repairs | Supportive Team SureStay by Best Western is looking for an experienced Maintenance ...

SureStay

Hotel General Manager

Coralville, IA · On-site

$60K - $65K/yr

Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates ...

Best Western

Product Engineer II - Hybrid AZ

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, with approximately 4,300 hotels in ...

Best Western

Payroll Manager - Hybrid AZ

Phoenix, AZ · Hybrid

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, with approximately 4,300 hotels in ...

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Surestay Hotel information

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$34.5K

$63.3K

$88.5K

How much do surestay hotel jobs pay per year?

As of Aug 25, 2026, the average yearly pay for surestay hotel in the United States is $63,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a SureStay Hotel?

SureStay Hotel is a brand of midscale and economy hotels that is part of the Best Western Hotels & Resorts group. SureStay properties offer comfortable, affordable accommodations with essential amenities such as free Wi-Fi and breakfast. The brand focuses on delivering dependable service for both business and leisure travelers. SureStay Hotels are independently owned and operated, ensuring a unique experience at each location while maintaining consistent quality standards set by the brand. Guests can also participate in the Best Western Rewards loyalty program during their stay.

What are the typical daily responsibilities for front desk staff at SureStay Hotel?

Front desk staff at SureStay Hotels are responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and answering guest inquiries both in person and over the phone. They also coordinate with housekeeping and maintenance teams to ensure guest rooms are ready and any issues are promptly resolved. Additionally, front desk employees may process payments, maintain records, and provide recommendations for local attractions, ensuring each guest has a positive and seamless experience.

What are the key skills and qualifications needed to thrive as a SureStay Hotel front desk agent, and why are they important?

To thrive as a SureStay Hotel Front Desk Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is important. Strong communication, problem-solving abilities, and a friendly demeanor help create a welcoming environment for guests. These skills ensure smooth operations, guest satisfaction, and positive reviews, which are critical in the hospitality industry.

What is the difference between Surestay Hotel vs Housekeeper?

AspectSurestay HotelHousekeeper
Primary RoleOversees hotel operations, guest services, and staff managementPerforms cleaning and maintenance of guest rooms and public areas
Required CredentialsHigh school diploma, hospitality management experience often preferredHigh school diploma or equivalent, cleaning or hospitality experience beneficial
Work EnvironmentHotel management offices, front desk, staff areasGuest rooms, cleaning closets, hotel corridors
Industry UsageHotel chains, hospitality industryHotels, resorts, hospitality services

While Surestay Hotel managers oversee overall hotel operations, Housekeepers focus on cleaning and maintaining guest rooms. Both roles are essential in the hospitality industry, but they differ in responsibilities, credentials, and work environment.

More about Surestay Hotel jobs

What job categories do people searching Surestay Hotel jobs look for?

The top searched job categories for Surestay Hotel jobs are:

Surestay Hotel jobs near you
Infographic showing various Surestay Hotel job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $63,308 per year, or $30.4 per hour.

Sr. Director, Product Management - Hotel Experience - Hybrid AZ

Best Western

Phoenix, AZ • On-site

$231K - $242K/yr

Other

Posted 25 days ago

Best Western rating

4.7

Company rating: 4.7 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

96th of 107 rated hotels

Job description

Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels

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