Job Title: Tax Operations AssociateRole OverviewThe Tax Operations Associate supports the tax team by managing the preparation, assembly, and delivery of tax returns. This role focuses on ensuring accuracy, meeting deadlines, and maintaining smooth workflow throughout the tax return process.
Key ResponsibilitiesTax Return Preparation & FilingAssemble and organize federal, state, and local tax returns (individuals, businesses, trusts)
Prepare returns for review, e-filing, and final delivery
Manage e-filing, track acknowledgements, and resolve any rejections or errors
Workflow & Operations SupportSupport the full tax return lifecycle from data collection to final submission
Track deadlines and ensure timely completion of tasks
Maintain checklists and follow standardized processes
Systems & ToolsUse Thomson Reuters tax software (UltraTax CS, Practice CS, Onvio, etc.)
Manage documents and maintain accurate system records
Troubleshoot basic issues and escalate when needed
Quality Control & CompliancePerform accuracy and completeness checks before submission
Ensure all returns meet internal standards and compliance requirements
Maintain organized documentation and workpapers
Coordination & SupportWork with tax professionals to gather missing information
Assist in secure delivery of returns to clients
Respond to internal and client queries related to tax operations
Required SkillsGood understanding of tax return processes and filing
Strong attention to detail and organizational skills
Ability to handle multiple deadlines in a fast-paced environment
Proficiency in Microsoft Office and document management tools
Familiarity with tax software, workflows, and e-signature tools
Strong communication and teamwork skills
Reliable, proactive, and deadline-driven
QualificationsMinimum:
High school diploma or equivalent
2+ years of experience in tax operations or support roles
Mandatory experience with Thomson Reuters software, including Practice CS, UltraTax, and SurePrep
Preferred:
Bachelor's degree in Accounting, Finance, or related field
Experience with tax forms (1040, 1065, 1120, 1041)
Experience in a CPA firm or professional services environment