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Supportability Engineer Jobs in Illinois (NOW HIRING)

The supportability of a cloud application is more important. * Manager, Goals Driven Wealth ... Net technologies and digital engineering discipline. Critical incident may require weekend and/or ...

... engineering. Identify and address potential delivery risks that may impact on the success of the product. Attend Agile Team ceremonies. Ensure supportability of the product e.g. telemetry ...

... engineering. Identify and address potential delivery risks that may impact on the success of the product. Attend Agile Team ceremonies. Ensure supportability of the product e.g. telemetry ...

Showing results 41-60

Supportability Engineer information

See Illinois salary details

$32K

$91.1K

$141K

How much do supportability engineer jobs pay per year?

As of Aug 4, 2026, the average yearly pay for supportability engineer in Illinois is $91,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $105,100.00 per year, depending on experience, location, and employer.

How does a supportability engineer typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a supportability engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is a supportability engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

Infographic showing various Supportability Engineer job openings in Illinois as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $91,117 per year, or $43.8 per hour.

$80K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago


Job description

Company Description

Dellfor Technologies is founded by software professionals with fresh approach, and ideas empowering clients and partners in meeting the unique challenges created by transforming business needs. Our technical, domain expertise across obust solutions. We strive to prove ourselves from project inception through completion... Our technical, domain expertise across industries and process oriented approach enables clients to develop cost effective and robust solutions. We strive to prove ourselves from project inception through completion...



To succeed in the Dellfor technologies, you need exceptional connections - to the right experts, the right opportunities and the right answers. You'll find Dellfor Technologies right in the center of this ever-changing technological world - uncovering opportunities and connecting possibilities.



As a global provider of IT staffing services, Dellfor Technologies connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.


Job Description

Title-Java developer


Must Hava-  Strong Python scripting skills,
Java, VMware, Cassandra and experience working with Spring frameworks.



Responsibilities:




  • Work as part of team to deliver on enterprise class software that
    provides centralized management for hyper converged product in data
    centers.

  • Collaborate with stake holders across different functional component
    teams on requirements and respond with deliverables in agile methodology
    for frequent releases. (Agile/Scrum)

  • Work closely with project team members (architects, Product Management,
    Functional QA, System Test), and coordinate all aspects of the projects
    including core product integrations.

  • Proven ability to handle multiple, complex technical problems and have the flexibility to work in a very dynamic environment.



Requirements:




  • BS or MS degree in Computer Science and minimum of 5+ years of software development experience is required

  • 5+ years of hands-on experience with Java programming is required.

  • 2+ years of hand-on experience with Python (or similar scripting language) is required.

  • Experience with programming with REST APIs is required.

  • Ability to communicate, discuss, document and present, design and
    technical ideas to a team of highly skilled engineers. Drive good
    software design patterns for consistency, code quality and
    supportability.

  • Knowledge of cloud infrastructure hardware like rack servers, network
    switches and different types of firmware upgrades for server components
    (bios, storage firmware etc) is a plus.

  • Excellent presentation, interaction and communication skills along with
    the ability to collaborate effectively across functional organizations.



Desired skills




  • Experience in software development technologies including Java backend
    frameworks (Spring), databases (Cassandra, Postgress), open source tools
    for cloud infrastructure automation

  • Automation of large scale server rack systems for firmware/bios and software updates.

  • Experience with VMware SDK and APIs

  • Experience with VMware suite of products from a usage point of view

  • Experience and knowledge of data center automation tools.
Additional Information

Highlights and benefits

  • We are a registered E verified company
  • Starting salary between $ 60,000 with regular increments
  • Free classroom skill enhancement program
  • Relocation allowance
  • Referral bonus
  • On the job support from experienced professionals in the relative field
  • Travel allowance
  • Insurance- Medical, dental, vision and 401K
  • Health Benefits through Carefirst BCBS (Blue Cross Blue Shield)
  • Company paid Life Insurance

Please respond with your resume. US Citizens and all other parties authorized to work in the US are encouraged to apply.


Job Type: Contract

Salary: $80,000.00 /year

Required education:

  • Bachelor's

Required experience:

  • Developer: 5-12year