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Support Technical Software Support Jobs (NOW HIRING)

Knapp Inc

Software Support Engineer

Kennesaw, GA · On-site

$80 - $100/hr

Technical understanding of warehouse software, system architecture, interfaces, databases, and logistics processes. * Experience in 2nd Level Support, incident analysis, troubleshooting, escalation ...

Kavaliro

Software Support Engineer

Orlando, FL · On-site

$80K - $90K/yr

We are seeking an experienced Software Support Engineer who enjoys solving complex technical issues, supporting enterprise applications, and building strong relationships with end users. This role is ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

$25/hr

Under general supervision, provide technical software, hardware, and network problem resolution to ... Answering the Support phone, creating new or updating existing tickets, and responding to tickets ...

Navanta, LLC

Technical Support Specialist

Lenexa, KS · On-site

$25/hr

Under general supervision, provide technical software, hardware, and network problem resolution to ... Answering the Support phone, creating new or updating existing tickets, and responding to tickets ...

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In ...

Jobtailor

$60 - $80/hr

* Investigate, track, find solutions for, and resolve technical support issues and questions * Test solutions before deploying them to production * Understand program code and error logs * Log software ...

Symbotic

Software Support Engineer

Andover, MA · On-site

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve ... Support system, software, and network updates, including validation activities to help ensure ...

US Bank

Software Support Engineer

Atlanta, GA · On-site

Serve as the technical escalation point for complex production incidents escalated by Tier 2 ... Collaborate with Engineering, Infrastructure, Product, and Support teams to resolve software ...

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How much do support technical software support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support technical software support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Support Technical Software Support job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Software Support Engineer

Greensboro, NC • On-site

Rise Technical
See more jobs at Rise Technicalexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Software Support Engineer (SQL)


$90,000 + Training + 401(k) + Medical + Dental + Vision + PTO + Excellent Company Benefits


Greensboro, NC (Commutable from High Point, Winston-Salem, Kernersville, Burlington, Thomasville, Archdale, Jamestown, Asheboro, Graham, Reidsville)


Are you a Software or Application Support Engineer who uses SQL day to day, looking for a role where you own the systems on site, are trusted to make the call yourself, and have a clear route up to Senior?


On offer is a newly created position where you are the technical presence for business-critical applications at a US site, working into a management structure based in the UK. That means genuine day-to-day autonomy over how you work and how you fix things, with an established IT team behind you whenever you want a second opinion. There is a defined step up into a Senior position, and specialist routes available beyond that for anyone who wants to develop in a particular direction.


This company operates at the leading edge of advanced semiconductor technology, supplying materials into wireless, photonics, aerospace and defense programs worldwide. They run multiple sites internationally, hold long-standing relationships with some of the biggest names in the sector, and continue to win significant new customer programs. This role has been created directly off the back of one of them.


In the role you will diagnose and resolve incidents across manufacturing and business systems, writing SQL day to day to interrogate data and get to genuine root cause rather than applying workarounds. You will manage bugs and service requests through to resolution, work directly with external software suppliers, and analyze recurring problems to design out the issues that keep coming back. You will be the person users on site come to, so this is as much about looking after people as it is about the systems. You will also take a lead role supporting a major new customer project as it comes online.


This role would suit a Software Support Engineer or Application Support Analyst with strong SQL, looking for autonomy, a clear route up to Senior, and a long-term home with a global manufacturer.


The Role:

  • Diagnosing and resolving incidents across MES, ERP and bespoke business-critical applications
  • Using SQL daily for application support, investigation and root cause analysis
  • Autonomy to run things your own way on site, with an established UK team behind you for support
  • Clear progression to a Senior position, with specialist routes available beyond that
  • Newly created site-based position supporting a major new customer program


The Candidate:

  • Three years or more in a technical, application or software support role
  • Strong hands-on SQL, used daily to investigate and resolve application issues
  • Experience of MES, ERP (ideally Microsoft Dynamics NAV) or issue tracking such as JIRA is advantageous
  • Stable career history and looking for a long-term move


Reference Number: 277570


KEYWORDS: Software Support Engineer, Application Support Engineer, Application Support Analyst, IT Support Engineer, Technical Support Engineer, Software Engineer, Service Desk Engineer, 2nd Line Support, 3rd Line Support, SQL, T-SQL, SQL Server, Database Support, MES, Manufacturing Execution System, ERP, Microsoft Dynamics NAV, Navision, Business Central, JIRA, Incident Management, Problem Management, Change Management, Root Cause Analysis, ITIL, PowerShell, Scripting, Helpdesk, Semiconductor, Manufacturing, Greensboro, High Point, Winston-Salem, North Carolina

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