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Support Supervisor Jobs in Texas (NOW HIRING)

One More Child

Family Support Worker

Houston, TX · On-site

$16.25 - $20.75/hr

Meet with Family Support Supervisor on a regular basis for supervision to review cases, training, professional development, and program development. * Complete data entry, maintain contract ...

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Support Supervisor information

See Texas salary details

$21K

$63.3K

$112.7K

How much do support supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for support supervisor in Texas is $63,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the duties of a support supervisor?

A support supervisor oversees customer support teams, ensuring efficient handling of inquiries and issues. They assign tasks, monitor team performance, provide training, and implement policies to improve service quality, often using support software tools. Strong communication, leadership skills, and knowledge of support processes are essential for this role.

How to be a support supervisor?

To become a support supervisor, gain experience in customer support or technical support roles, develop strong leadership and communication skills, and often obtain relevant certifications such as ITIL or customer service management. Supervisors typically oversee support teams, manage workflows, and ensure quality service delivery, requiring good problem-solving abilities and familiarity with support tools like ticketing systems. A bachelor's degree in a related field can also enhance prospects for advancement.

What is the difference between Support Supervisor vs Customer Service Manager?

AspectSupport SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degreeBachelor's degree often preferred; experience in customer service roles
Work EnvironmentCall centers, technical support teams, retail supportCustomer service departments across various industries
Employer & Industry UsageTech companies, retail, telecom, service providersRetail, finance, hospitality, and other service industries
Common Search & Comparison IntentUnderstanding team leadership roles in supportManaging customer service operations and strategies

The Support Supervisor typically oversees support teams, focusing on daily operations and team management. The Customer Service Manager has a broader role, managing overall customer service strategies and ensuring customer satisfaction. While both roles require strong communication skills and experience in support or customer service, the Support Supervisor is more team-focused, whereas the Customer Service Manager handles higher-level planning and customer relations.

How does a support supervisor balance coaching team members with managing daily customer support operations?

A Support Supervisor is responsible for both guiding their team’s professional development and ensuring that daily support operations run smoothly. This often involves holding regular one-on-one meetings to provide feedback, monitoring performance metrics, and addressing escalated customer issues. Supervisors also coordinate schedules, allocate resources, and implement process improvements, all while fostering a collaborative and positive team environment. Successful supervisors use strong organizational and communication skills to balance these responsibilities effectively.

What are the key skills and qualifications needed to thrive as a support supervisor?

To thrive as a Support Supervisor, you need expertise in customer service management, team leadership, and problem-solving, typically supported by relevant experience or a degree in business or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and workforce management tools is often required. Exceptional communication, conflict resolution, and motivational skills help you guide and inspire your team. These abilities ensure efficient operations, high team performance, and positive customer experiences.

What are popular job titles related to Support Supervisor jobs in Texas?

For Support Supervisor jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Support Supervisor jobs in Texas look for?

The top searched job categories for Support Supervisor jobs in Texas are:

Support Supervisor jobs near you
Infographic showing various Support Supervisor job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,258 per year, or $30.4 per hour.

Industrial Equipment Support Supervisor

Linde Group

Houston, TX

Full-time

Re-posted 24 days ago

Job description

  • You will provide support to customers in North America, ensuring a high level of customer service
  • Provide technical and trouble-shooting support to customers over the phone and occasionally on site as needed
  • Supports Technicians during Commissioning and On-Site Service interventions
  • In addition you will ensure optimum service levels and timely response to customer needs
  • Coordinates with Engineers in CSUSA and CSF to resolve technical issues and improve or solve reliability issues with equipment and machinery
  • Works closely with the After-Sales teams in Cryostar France on technical and service issues
  • Supports CSUSA-built products in all world regions by supporting, training and assisting Cryostar employees in regional offices
  • You will also contribute to CSUSA service revenue objectives by supporting spare parts, repairs and on-site service
  • Contributes input to Service Manager for performance reviews of field service technicians
  • Recommendations to Service Manager and Business Manager, alternative methods and solutions for service approach, customer offerings and implementation
  • Supports Quality, Accounting and Service Departments in order to meet any third-party compliance platform for on-site interventions
  • Lastly you will follow up with customers regarding unpaid invoices as needed due to unresolved technical support

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