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Support Supervisor Jobs in Texas (NOW HIRING)

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Overview The User Support Supervisor is responsible for providing leadership and coordination of the User Support Service Desk processes and functions, as well as managing the day-to-day operational ...

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Overview The User Support Supervisor is responsible for providing leadership and coordination of the User Support Service Desk processes and functions, as well as managing the day-to-day operational ...

The User Support Supervisor is responsible for providing leadership and coordination of the User Support Service Desk processes and functions, as well as managing the day-to-day operational ...

Overview The User Support Supervisor is responsible for providing leadership and coordination of the User Support Service Desk processes and functions, as well as managing the day-to-day operational ...

Community Support Supervisor Full time Dallas, Texas Apply Now Save Job Job saved ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property ...

Community Support Supervisor Full time Dallas, Texas Apply Now Save Job Job saved ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property ...

Radiology Support Supervisor

Dallas, TX · On-site

$36.25 - $49.50/hr

Oversees all support staff with the department of Radiology. Responsible for the interviewing ... Manages payroll hours and rotates call with other department supervisors. Required Education: High ...

Provides technical expertise and support of complex critical hardware/software, networks, and ... Two (2) years of supervisory experience in information technology preferred but not required as ...

Direct Support Supervisor-Waiver Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with ...

Provide daily coaching, orientation, and mentorship to nursing and support staff to foster a high-performing, collaborative environment and support professional growth. * Optimize unit workflow and ...

Showing results 21-40

Support Supervisor information

See Texas salary details

$21K

$63.3K

$112.7K

How much do support supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for support supervisor in Texas is $63,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the duties of a support supervisor?

A support supervisor oversees customer support teams, ensuring efficient handling of inquiries and issues. They assign tasks, monitor team performance, provide training, and implement policies to improve service quality, often using support software tools. Strong communication, leadership skills, and knowledge of support processes are essential for this role.

How to be a support supervisor?

To become a support supervisor, gain experience in customer support or technical support roles, develop strong leadership and communication skills, and often obtain relevant certifications such as ITIL or customer service management. Supervisors typically oversee support teams, manage workflows, and ensure quality service delivery, requiring good problem-solving abilities and familiarity with support tools like ticketing systems. A bachelor's degree in a related field can also enhance prospects for advancement.

What is the difference between Support Supervisor vs Customer Service Manager?

AspectSupport SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degreeBachelor's degree often preferred; experience in customer service roles
Work EnvironmentCall centers, technical support teams, retail supportCustomer service departments across various industries
Employer & Industry UsageTech companies, retail, telecom, service providersRetail, finance, hospitality, and other service industries
Common Search & Comparison IntentUnderstanding team leadership roles in supportManaging customer service operations and strategies

The Support Supervisor typically oversees support teams, focusing on daily operations and team management. The Customer Service Manager has a broader role, managing overall customer service strategies and ensuring customer satisfaction. While both roles require strong communication skills and experience in support or customer service, the Support Supervisor is more team-focused, whereas the Customer Service Manager handles higher-level planning and customer relations.

How does a support supervisor balance coaching team members with managing daily customer support operations?

A Support Supervisor is responsible for both guiding their team’s professional development and ensuring that daily support operations run smoothly. This often involves holding regular one-on-one meetings to provide feedback, monitoring performance metrics, and addressing escalated customer issues. Supervisors also coordinate schedules, allocate resources, and implement process improvements, all while fostering a collaborative and positive team environment. Successful supervisors use strong organizational and communication skills to balance these responsibilities effectively.

What are the key skills and qualifications needed to thrive as a support supervisor?

To thrive as a Support Supervisor, you need expertise in customer service management, team leadership, and problem-solving, typically supported by relevant experience or a degree in business or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and workforce management tools is often required. Exceptional communication, conflict resolution, and motivational skills help you guide and inspire your team. These abilities ensure efficient operations, high team performance, and positive customer experiences.

What job categories do people searching Support Supervisor jobs in Texas look for?

The top searched job categories for Support Supervisor jobs in Texas are:

Infographic showing various Support Supervisor job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,258 per year, or $30.4 per hour.

IT Support Supervisor

Revel Staffing

San Antonio, TX • Remote

$80K - $115K/hr

Full-time

Posted 29 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams