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Support Service Worker Jobs in Springfield, IL (NOW HIRING)

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Support Service Worker information

See Springfield, IL salary details

$8

$17

$24

How much do support service worker jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support service worker in Springfield, IL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.52 per hour, depending on experience, location, and employer.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What job categories do people searching Support Service Worker jobs in Springfield, IL look for?

The top searched job categories for Support Service Worker jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Support Service Worker jobs?

Cities near Springfield, IL with the most Support Service Worker job openings:

Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,642 per year, or $17.1 per hour.

Food Service Staff Member

Sangamon ROE Online Application Consortium

New Berlin, IL • On-site

$14 - $17/hr

Full-time, Part-time

Re-posted 4 days ago

Job description

Position Type:
Food Service/Cafeteria Worker
Date Posted:
4/25/2025
Location:
New Berlin High School
Date Available:
August 2025
Closing Date:
until filled
District:
New Berlin CUSD 16Position: Part Time Cook-JH/HS
New Berlin Food Services is looking for energetic individuals to assist with the preparing and serving the breakfast and lunch programs.
Requirements:
  • Experience preferred but not required
  • Food Sanitation license preferred but not required upon hire (must be able to obtain)
  • Must submit to a background check
  • Have a current physical/TB on file
See the attachment for salary and benefit information.
Interested parties can apply on line via Applitrack or send/email resume to:
Heather Pidcock, Food Service Director
hpidcock@pretzelpride.com
Attachment(s):
  • NB Pay Rate Schedule 24-25.pdf
  • Summary of Benefits for Educational Support Personnel.pdf

Apply