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Support Service Worker Jobs in Pontiac, IL (NOW HIRING)

United States Army

Active Social Worker

Hudson, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

Rch

Social Worker LCSW

Campus, IL

$114K - $142K/yr

Minimum three years of experience in a health/behavioral health care setting or social service ... If you desire support or accommodations throughout the Talent Acquisition process, please inform ...

United States Army

Active Social Worker

Streator, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

Pontiac, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

Forrest, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

El Paso, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

Lexington, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

University of Utah

Event Support Specialist

Campus, IL · On-site

... working together to enact the safety plan. Qualifications Excellent customer service and human ... Event Support Specialist, I: Requires little to no related experience. Preferences No experience ...

University of Utah

Event Support Specialist

Campus, IL · On-site

... working together to enact the safety plan. Qualifications Excellent customer service and human ... Event Support Specialist, I: Requires little to no related experience. Preferences No experience ...

University of Utah

Event Support Specialist

Campus, IL · On-site

... working together to enact the safety plan. Qualifications Excellent customer service and human ... Event Support Specialist, I: Requires little to no related experience. Preferences No experience ...

King's Daughters

Social Worker II

Campus, IL

Assists clients in accessing medical and social services through direct support or referrals ... Certifications & Licensures Certified Social Work (CSW) Working Conditions A. Lifting, pushing, and ...

University of Utah

Maintenance & Set-Up Worker

Campus, IL · On-site

$16/hr

... services for the campus and surrounding community. The Union is looking for candidates to support ... The University of Utah values candidates who have experience working in settings with students and ...

University of Utah

Maintenance & Set-Up Worker

Campus, IL · On-site

$16/hr

... services for the campus and surrounding community. The Union is looking for candidates to support ... The University of Utah values candidates who have experience working in settings with students and ...

University of Utah

Maintenance & Set-Up Worker

Campus, IL · On-site

$16/hr

... services for the campus and surrounding community. The Union is looking for candidates to support ... The University of Utah values candidates who have experience working in settings with students and ...

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Showing results 21-40

All JobsSupport Service Worker JobsSupport Service Worker Jobs in Pontiac, IL

Support Service Worker information

See Pontiac, IL salary details

$8

$16

$23

How much do support service worker jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support service worker in Pontiac, IL is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.32 per hour, depending on experience, location, and employer.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What cities near Pontiac, IL are hiring for Support Service Worker jobs?

Cities near Pontiac, IL with the most Support Service Worker job openings:

Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Pontiac, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,422 per year, or $16.1 per hour.

Active Social Worker

United States Army

Hudson, IL

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

United States Army rating

6.3

Company rating: 6.3 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

44th of 49 rated military and defense

Job description

U.S. Army Social Workers use their skills to enhance unit readiness and the well-being of Soldiers and their families

If you are a practicing professional as a social worker and want to combine your specialized skills with the desire to serve your Nation’s heroes, a career as an Army Social Worker might be the one for you.

Outstanding Opportunities

As a social worker for the U.S. Army or Army Reserve, you will provide direct services to help improve the mental well-being of our Soldiers and their families. Your responsibilities may include teaching, training, supervision, research, administration, crisis intervention and policy development in evolving situations where you can put your expertise and passion for others to work. Through this, you will promote unit readiness and emotional well-being of Soldiers, their family members and DA civilians. You will also attend trainings, continued education programs, seminars and conferences to meet with other social workers, collaborate on new ideas and innovation, and broaden your knowledge on best practices in the field of social work.

If you choose to join the Army Reserve, you will be able to serve your country as needed while continuing to support in your community.

Whether you choose Active Duty service or Army Reserve, a career as a U.S. Army Social Worker allows you to be the best you can be.

Outstanding Benefits

When you join the Army Medical Service Corps, you’ll be making a difference in the lives of our Soldiers and the country at large while gaining access to invaluable opportunities, like supporting humanitarian missions, leadership training and a competitive benefit package.

Benefits may include:

★ Repayment of qualified education loans to lending institution, paid annually over a maximum of 3 years while serving

★ Based on your field of concentration, you may be eligible for an accession bonus, paid over a four-year period while serving

★ Based on your field of concentration, you may be eligible for a retention bonus, paid annually while serving on Active duty only

★ Based on your field of concentration, you may be eligible for board certification pay (BCP), paid prorated monthly

★ Educational opportunities for advancement in your career field, funded by the Army (Active duty only)

★ Travel opportunities, to include humanitarian missions

★ Up to 30 days of paid vacation earned annually

★ Enrollment into the Uniformed Services Blended Retirement System

★ No- to low-cost medical and dental care for you and your family

★ Commissary and post exchange shopping privileges

★ Specialized training to become a leader in medicine

Eligibility Requirements

★ Must have a Master of Social Work from a Council on Social Work Education accredited institution

★ Must have an independent license for practicing Social Work in the U.S.

★ Must be between 18 and 34 years old

★ Must be a U.S. citizen for Active Duty

★ Must have at least a permanent U.S. residency for Army Reserve

Have questions or want more information?

To find out more information about becoming a Social Worker in the U.S. Army, visit www.goarmy.com/amedd. Contact your local Army Health Care Recruiter and learn how you can get started on your journey as an Army Social Worker.

What United States Army employees say

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Benefits

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About US Army

Sourced by ZipRecruiter

Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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